Top 1 Sbc Sales Representative Jobs

Sales/Comfort Advisor
SBC Cooling + Heating —Shreveport, LA
- Microsoft Outlook
- Computer literacy
- Mid-level

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Sales/Comfort Advisor

SBC Cooling + Heating
Shreveport, LA

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Job Details

Qualifications

Computer operation
Construction material procurement
Microsoft Outlook
Computer literacy
Spreadsheets
Word embeddings
Ordering supplies

Full Job Description

Our Core Values

At SBC Cooling + Heating, we’re more than a team—we’re family! We value and support our employees, hosting fun, family-friendly events and fostering a positive work environment. When you join us, you become part of a close-knit group dedicated to providing top-notch service.

Service BEEyond Compare
Safety First
Treat You Like Family

The function of this position is to:

Develop profitable sales, and acquire customers through our established sales and marketing program
Make recommendations to the customer regarding the different options they have to resolve their wants and needs
Identify new business opportunities by performing direct sales activities, and provide support to the administrative personnel as requested
Communicate proper operation and owner’s maintenance of the installed equipment to the consumer
Answer related questions as to operation, features, and functions to the homeowner
Perform required documentation for each installation and have client sign necessary paper work and collect payments as directed
Develop self-generated leads through networking, data mining (from existing client records), and referral generation from previous clients
In-Home Sales Person/Comfort Advisor
Responsibilities/Duties/Functions/Tasks

Customer service orientation

Increase revenue from established customers, and generate additional revenue from new customers by using proper sales techniques, problem solving skills and account management
Develop estimates for projects sold as this will become the budget for the job
Perform “Whole House Diagnostics” to accurately size and design HVAC and plumbing systems and equipment
Follow-up on all leads, proposal, and potential sales until closed or lost
Track lost sales
Self-Generate 25% of all leads
Update the Customer Relationship Management (CRM) system for each interaction
Determine customer satisfaction with follow up on all installation/services sold
Phone calls at 7, 30, 90, and 365 days after completion
Have a good working knowledge of our products and services being offered and this may require additional study and training both on and off site
Become knowledgeable of various municipalities plan requirements, permit requirements and submittal processes
Communicate with Field Installation Supervisor throughout each project to assure proper, prompt completion of the job
Continuously improve knowledge of construction in general, and how SBC Mechanical operates to benefit the customer
Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals
Regularly review and monitor progress against goals, and seek assistance as needed
Communicate effectively with associates, superiors, vendors and customers
Ask and obtain customer referrals and web recommendations
Possess superior interpersonal skills
Should be able to read and interpret blueprints and technical drawings and specification
Must be able to accurately list/order materials and supplies for use on the job
Must be able to work under time and budgetary constraints and pressures
Efficiently manage his/her time and schedules
Be computer literate to the extent necessary to fulfill this function
Knowledge of Excel and Word is required
Should also be very familiar with the use of smart phones, email, and Outlook
Must be capable of understanding client needs, and favorably influencing their decision
Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees
Clean, neat, professional appearance
Other duties as assigned

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Sales/Comfort Advisor

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