Top 126 Scheduling/Registration Representative Jobs in Springfield, VA

Patient Service Representative
Prism Vision Group —Alexandria, VA
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Patient Services Representative
Prism Vision Group —Fairfax, VA
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Call Center Representative
Neighborhood Health —Alexandria, VA
- $18 - $23 an hour
- Full-time
- High school diploma or GED
- IT
- In-person
- Health savings account
- Health insurance
Quick Apply
Pre-Registration Specialist, Per Diem
Samaritan —Washington, DC
- $21.10 - $26.26 an hour
- Part-time
- Remote
- Mid-level
- High school diploma or GED
- Mentoring
Quick Apply
Patient Access Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Commuter assistance
- AD&D insurance
Patient Access Rep I
Sentara Hospitals —Woodbridge, VA
- Full-time
- Hospital
- High school diploma or GED
- Typing
- 403(b) matching
- Paid parental leave
Quick Apply
Clinic Operations Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
Access Call Center Representative
Children's National Hospital —Silver Spring, MD
- $18.54 - $30.89 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Clinic Operations Representative - Primary Care Shepherd Park
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- Primary Care
- HIPAA
- Commuter assistance
- AD&D insurance
Clinic Operations Representative - Primary Care TheARC
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- Primary Care
- HIPAA
- Commuter assistance
- AD&D insurance
Clinic Operations Representative - Cancer and Blood Disorders Clinic
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Call Center Representative
Children's National Hospital —Silver Spring, MD
- $17.95 - $27.49 an hour
- Full-time
- In person
- High school diploma or GED
- Children
- Computer skills
Clinic Operations Representative - PRN, Montgomery County (Mon - Fri, Day Shift)
Children's National Hospital —Silver Spring, MD
- $20.75 - $40.99 an hour
- PRN
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Clinic Operations Representative - Takoma Theater (Washington, DC)
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Clinic Operations Representative - Surgical Specialties (Washington DC)
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- Surgery
- HIPAA
- Commuter assistance
- AD&D insurance
Clinic Operations Representative - PRN Main Campus/DC Offices Hub (Mon-Fri, Day shift)
Children's National Hospital —Silver Spring, MD
- $20.75 - $40.99 an hour
- PRN
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Medical Front Desk Receptionist
Cirrus iNtegrated Practice Management —Fairfax, VA
- Full-time
- Clinic
- Outpatient
- Medical terminology
- Profit sharing
- AD&D insurance
Quick Apply
Patient Services Rep - CNPA Foggy Bottom/Capitol Hill
Children's National Hospital —Washington, DC
- $17.95 - $27.49 an hour
- Full-time
- Basic math
- High school diploma or GED
- Children
3d
Patient Access Representative (PRN | As Needed)
Children's National Hospital —Prince George's County, MD
- $20.75 - $40.99 an hour
- PRN
- Microsoft Excel
- Computer literacy
- HIPAA
Clinic Operations Representative - Heart, Lung Kidney Clinics
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance

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Patient Service Representative

Prism Vision Group -
Alexandria, VA

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Job Details

$18.00 - $31.89 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Overview:

This onsite role is located at Schefkind Eye Care, Alexandria, VA office, which is part of Prism Vision Group. There will be occasional travel to other locations based upon business needs.

Compensation Range: $18-$31.89/hr (Dependent on Experience)

The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion.

Responsibilities:

ROLE AND RESPONSIBILITIES

Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards.
Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient’s chart.
Verification of insurance information, verification of benefits and insurance referral information.
Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior to services being rendered to ensure patient safety and financial reimbursement.
Adhere to HIPAA standards related to patient privacy and confidentiality.
Assure ease of patient flow through the clinical care process.
Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, cancellation policy).
Provide upfront financial counseling services at time of check-in including identifying alternate funding resources and establishing payment plans.
Advise patients of financial obligations and collect funds according to established guidelines.
Act as a liaison/advocate for patients, physicians, and staff in facilitating ease of care. Identify and resolve trouble spots and problem patterns in the provision of care.
Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.
Train other patient services representatives and provide excellent customer service skills.
Comply with company policies and standards.

Qualifications:

POSITION QUALIFICATIONS:

Education: High School Graduate or General Education Degree (GED)

Experience: 2+ Years experience in a patient facing healthcare function or other customer service function preferred.

KNOWLEDGE/SKILLS/ABILITIES:

Excellent verbal and written communications skills in English. Bi-Lingual a plus.
Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
Mathematical and cash management skills.
Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.
Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.
Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.
Proficient with Microsoft Office Suite

WORK ENVIRONMENT:

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

Apply Now

Refine Your Search

Scheduling/Registration Representative jobs in Springfield, VA

Patient Service Representative

Patient Services Representative

Call Center Representative

Pre-Registration Specialist, Per Diem

Patient Access Representative

Patient Access Rep I

Clinic Operations Representative

Access Call Center Representative

Clinic Operations Representative - Primary Care Shepherd Park

Clinic Operations Representative - Primary Care TheARC

Clinic Operations Representative - Cancer and Blood Disorders Clinic

Call Center Representative

Clinic Operations Representative - PRN, Montgomery County (Mon - Fri, Day Shift)

Clinic Operations Representative - Takoma Theater (Washington, DC)

Clinic Operations Representative - Surgical Specialties (Washington DC)

Clinic Operations Representative - PRN Main Campus/DC Offices Hub (Mon-Fri, Day shift)

Medical Front Desk Receptionist

Patient Services Rep - CNPA Foggy Bottom/Capitol Hill

Patient Access Representative (PRN | As Needed)

Clinic Operations Representative - Heart, Lung Kidney Clinics

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