Top 34118 Science Support Specialist Jobs

Customer Support Specialist I
Cantata Health Solutions, LLC —Remote
- $42,000 - $48,000 a year
- Weekends as needed
- Remote
- Computer Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Sports Specialist - Freelance AI Trainer Project
Meridial —Remote
- $8 - $65 an hour
- Remote
- Mid-level
- Analysis skills
- Communication skills
- Health insurance
Politics & Government Specialist – Freelance AI Trainer Project
Meridial —Remote
- $6 - $65 an hour
- Remote
- Mid-level
- Health insurance
Health Technicians Specialist - Freelance AI Trainer Project
Meridial —Remote
- $6 - $65 an hour
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Junior Clinical Trials Data Specialist
Tempus —Remote
- $46,000 - $50,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Radiology
- Health insurance
AI Learning Specialist
Metric5 —Baltimore, MD
- $150,000 - $170,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Technical Support Specialist 2
Roche —Indianapolis, IN
- $47,600 - $88,400 a year
- Weekends as needed
- Remote
- Mid-level
- Continuous improvement
- Experience equivalent to degree accepted
- On-the-job training
14d
Complaint Support Specialist
Noctrix Health —Remote
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Support Specialist, Pilot (Night Shift)
Liquid Robotics, a Boeing Company —Remote
- $68,800 - $94,600 a year
- 12 hour shift
- Remote
- Military
- Mid-level
- Bachelor's degree
Literacy Product Specialist
Just Right Reader —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- School experience
- Master's degree
- Education
Quick Apply
Lab Samples Specialist
KPS Life —Remote
- Contract
- Remote
- Mid-level
- Bachelor's degree
- 1 year
Health Informatics Specialist I- Hybrid -Michigan
Trinity Health —Livonia, MI
- $75,592 - $113,389 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
Technology Communications Specialist
Netflix —Remote
- $240,000 - $360,000 a year
- 7 years
- Mid-level
- AI
- Paid holidays
- Health insurance
Field Support Specialist
Nova Biomedical —Remote
- $80,000 - $90,000 a year
- Full-time
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Regulatory Affairs Specialist - WHIRC
Henry M. Jackson Foundation —Annandale, VA
- $67,500 - $97,000 a year
- Full-time
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
IT Helpdesk Remote Support - Support Specialist I
Liberty University —Remote
- $20.67 - $26.44 an hour
- Weekends as needed
- Computer science
- Computer Science
- Computer literacy
- Health insurance
- Tuition reimbursement
5d
Literacy Specialist
Wilson Language Training —Remote
- $73,700 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Presentation skills
- Travel
- Paid holidays
- Disability insurance
Health Informatics Specialist I- Hybrid - Florida
Trinity Health —Fort Lauderdale, FL
- $75,592 - $113,389 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
Team Lead, Enrollment Quality Assurance
Thyme Care —Remote
- $80,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Supervising experience
Quick Apply
13d
Heart Institute - Clinical Research Data Specialist I, Susan Cheng Team
Cedars-Sinai —Los Angeles, CA
- $24.00 - $39.76 an hour
- 8 hour shift
- Data analysis skills
- HIPAA
- High school diploma or GED

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Customer Support Specialist I

Cantata Health Solutions, LLC -
Remote

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Job Details

Full-time
$42,000 - $48,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Technical Proficiency
Team building

Full Job Description

This is a remote position.

The Customer Support Specialist is the friendly, patient, and detail-oriented first point of contact for all incoming application support requests. In this role, you’ll provide prompt, courteous assistance to end-users, ensuring every interaction is handled with professionalism and care. You’ll follow established procedures to gather information, document issues, and resolve or escalate requests as needed—all while maintaining a steady, reliable approach.

Essential Duties and Responsibilities

The essential duties and responsibilities of this position include, but are not limited to the following:

Respond to and provide friendly, patient, and professional customer service for all incoming calls, emails, and online requests for basic application support or technical assistance in a timely and courteous manner.
Gather essential information needed by the Support Services Specialist to accurately triage and troubleshoot customer inquiries.
Document, assign, and track service requests accurately using support tools and systems.
Develop a working knowledge and growing proficiency in the application, leveraging its features to accurately diagnose and resolve customer issues.
Always maintain a high level of customer service and professionalism.
Participate in team meetings and training sessions as required.
Other duties as assigned by supervisor.

Advanced Duties and Responsibilities

Provide step-by-step guidance using provided documentation or scripts to help end-users resolve common issues.
Follow established procedures and scripts to troubleshoot application and/or technical issues for hardware, software, or network issues.

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

High school diploma or equivalent.
3 years’ work experience in a customer service-oriented role.
Strong troubleshooting skills.
Has the demonstrated ability to follow and participate in technical discussions; technically savvy.
Strong interpersonal and team building skills.
Effective organization and time management skills.
Ability to work independently and within a team environment.

Preferred Qualifications

Associate’s degree in computer science, computer programming, computer information systems, or database administration, or closely related field.
Certifications in the IT field is highly preferred.
5 years professional work experience in application or technical support.
Professional work experience in healthcare industry, medical billing, or accounting highly preferred.
Excellent understanding of the fundamentals of network, server, and desktop administration, installations, upgrades, techniques, tools, and equipment.

Benefits

Fully Remote Workforce

As a virtual-first organization, we can attract the best talent no matter where we all live. This allows for added flexibility and a schedule that works for you.

Essential Benefits

We offer medical, dental, and vision insurance; 40l(k) with match; legal benefits; short-term and long-term disability coverage; life insurance; and paid time off.

Employee Recognition

Team members can reward each other with points to celebrate everyday wins and going above and beyond. It’s our way of saying “nice job” in a way that really sticks.

Financial Incentives

Employees can benefit financially through the company’s success, referring top talent, and performance-based bonuses.

Salary: $42,000 - $48,000

Schedule: Monday - Friday, 40 hours per week, occasional weekend hours

We are not able to offer visa sponsorships at this time.

Quick Apply

Refine Your Search

Science Support Specialist jobs

Customer Support Specialist I

Sports Specialist - Freelance AI Trainer Project

Politics & Government Specialist – Freelance AI Trainer Project

Health Technicians Specialist - Freelance AI Trainer Project

Junior Clinical Trials Data Specialist

AI Learning Specialist

Technical Support Specialist 2

Complaint Support Specialist

Support Specialist, Pilot (Night Shift)

Literacy Product Specialist

Lab Samples Specialist

Health Informatics Specialist I- Hybrid -Michigan

Technology Communications Specialist

Field Support Specialist

Regulatory Affairs Specialist - WHIRC

IT Helpdesk Remote Support - Support Specialist I

Literacy Specialist

Health Informatics Specialist I- Hybrid - Florida

Team Lead, Enrollment Quality Assurance

Heart Institute - Clinical Research Data Specialist I, Susan Cheng Team

I want to receive the latest job alert for Science Support Specialist

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