Top 4983 Seasonal Supervisor Jobs

Contact Center Quality Assurance Supervisor
Digital Axis, LLC —Remote
- $20 - $25 an hour
- Temporary
- Remote
- English
- Mid-level
- Residential
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4d
Sunrise Lodge Supervisor - Sunrise Day Lodge - Summer Seasonal
Guest Services, Inc. —Mount Rainier, MD
- $27.30 an hour
- Full-time
- ServSafe
- Merchandising
- English
- Employee assistance program
- Employee discount
Emergency Response Supervisor
ITCON Services —Florida
- Weekends as needed
- Remote
- Computer literacy
- English
- Mid-level
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Farm Unit Manager (Potatoes)
AgReserves, Inc. —Murtaugh, ID
- $74,737 - $112,106 a year
- Temporary
- Spanish
- 5 years
- Research
- Profit sharing
- AD&D insurance
Football Equipment Manager
Pittsburgh Central Catholic High School —Pittsburgh, PA
- Part-time
- Microsoft Outlook
- High school
- Mid-level
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Seasonal Destination Manager TRAVEL REQUIRED
Diamond Tours, Inc. —Ocala, FL
- $200 a day
- Contract
- Clean driving record
- Up to 50% travel
- Customer service
- Cell phone reimbursement
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Seasonal Exhibits Manager
FRIENDS OF THE TOPEKA ZOO —Topeka, KS
- $48,000 - $58,000 a year
- Weekends as needed
- Management
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
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SEASONAL Destination Manager
Diamond Tours, Inc. —Saint Ignace, MI
- $200 a day
- Seasonal
- Clean driving record
- Customer service
- Restaurant management
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8d
Snack Bar Manager (Seasonal)
Village of Four Seasons —Union Dale, PA
- $17 - $20 an hour
- Weekends as needed
- Bar
- Customer service
- Mid-level
- Paid holidays
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Seasonal Destination Manager TRAVEL REQUIRED
Diamond Tours, Inc. —Cadillac, MI
- $200 a day
- Contract
- Up to 50% travel
- Customer service
- Mid-level
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SEASONAL Destination Manager
Diamond Tours, Inc. —Rapid City, SD
- $200 a day
- Seasonal
- Clean driving record
- Customer service
- Mid-level
- Cell phone reimbursement
Quick Apply
8d
Medical Case Mgr-Seasonal
Broadspire Services, Inc. —Tallahassee, FL
- Part-time
- Nursing
- RN License
- Experience working with individuals with disabilities
- Paid parental leave
- Health savings account
Quick Apply
Props Manager – Phoenix, AZ
Analog Heart —Phoenix, AZ
- $32 - $40 an hour
- Temporary
- Construction site
- Mid-level
- Ability to lift 50 pounds
Quick Apply
1d
Maintenance Manager - Nights
Williams-Sonoma-Supply Chain —Olive Branch, MS
- Full-time
- Microsoft Outlook
- Computer literacy
- System design
- Health savings account
- Health insurance
Quick Apply
7d
Crew Manager (Design/Build)
Koetje Landscaping LLC —Grand Rapids, MI
- From $28 an hour
- Temporary
- CPR Certification
- Construction site
- DOT physical examination
- Profit sharing
- Paid training
Quick Apply
Props Manager – San Antonio, TX
Analog Heart —San Antonio, TX
- $32 - $40 an hour
- Temporary
- Construction site
- Mid-level
- Ability to lift 50 pounds
Quick Apply
1d
Props Manager – San Diego, CA
Analog Heart —Chula Vista, CA
- $32 - $40 an hour
- Temporary
- Construction site
- Mid-level
- Ability to lift 50 pounds
Quick Apply
1d
Housekeeping Laundry Manager
Borealis Basecamp —Fairbanks, AK
- $6,000 a month
- Weekends as needed
- Background check
- Microsoft Excel
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Event Catering Manager
Three Tomatoes Catering —Denver, CO
- $21 - $22 an hour
- Temporary
- Hospitality
- Casual dining restaurant
- Culinary experience
- Paid training
- COVID-19 protective measures
Quick Apply
RN Case Manager - Home Health - 1.0 FTE - Days
ProHealth Care —Waukesha, WI
- From $84,635 a year
- Seasonal
- CPR Certification
- Nursing
- Clean driving record

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Contact Center Quality Assurance Supervisor

Digital Axis, LLC
Remote

Quick Apply

Job Details

Temporary | Full-time | Contract
$20 - $25 an hour
4 days ago

Qualifications

Operational analysis
Coaching
Customer satisfaction tracking
English
Performance feedback (performance evaluation method)
Attention to detail
Desktop applications
Call monitoring
Data interpretation
Performing background checks
Data-driven problem-solving
CRM system proficiency
Productivity software
Associate's degree

Full Job Description

Digital Axis LLC is seeking experienced Emergency Response Quality Advisors to support the FEMA Disaster Contact Center. This position plays a critical role in ensuring exceptional customer service by evaluating agent interactions, providing coaching and feedback, and driving continuous quality improvement across the contact center.

The ideal candidate has experience in contact center quality assurance (QA), performance coaching, and customer service analytics. This individual will work closely with supervisors and agents to maintain quality standards, improve customer experience, and ensure contractual performance requirements are consistently achieved.

This is a temporary seasonal surge position supporting FEMA disaster response operations.

Compensation & Benefits

Full-Time (40 hours per week)
100% Remote
Pay is based on the applicable Service Contract Act (SCA) Customer Service Representative II wage determination for the employee's county of residence.
An additional $5.09 per hour is provided toward SCA Health & Welfare benefits, in accordance with the Service Contract Act.
Overtime may be available based on operational needs.

Key Responsibilities

Monitor and evaluate customer interactions, including phone calls and other supported communication channels.
Maintain and support contact center quality assurance standards and evaluation processes.
Provide timely, constructive coaching and performance feedback to Contact Center Agents.
Conduct regular quality reviews and weekly coaching sessions.
Analyze customer service performance metrics, including quality scores, service level, customer satisfaction (CSAT), average handle time (AHT), and other key performance indicators.
Identify performance trends and recommend strategies to improve service quality and operational performance.
Partner with supervisors to support agent development and continuous improvement.
Assist in identifying training needs and support onboarding and refresher training initiatives.
Prepare recurring and ad hoc quality assurance reports for project leadership.
Participate in calibration sessions to ensure consistency across quality evaluations.
Promote a culture of accountability, professionalism, continuous improvement, and exceptional customer service.
Perform additional duties as assigned.

Minimum Qualifications

Associate degree or two (2) to four (4) years of experience in contact center quality assurance, customer service, or a related field.
Experience evaluating customer interactions and providing coaching to improve agent performance.
Strong understanding of contact center quality metrics and performance standards.
Excellent analytical, problem-solving, and organizational skills.
Outstanding written and verbal communication skills.
Experience using CRM systems and quality monitoring tools.
Ability to analyze data and develop actionable recommendations.
Strong attention to detail and the ability to work independently.
Ability to multitask and thrive in a fast-paced environment.
English language proficiency.

Technical Requirements

Reliable high-speed internet connection.
Quiet, professional home workspace.
Ability to work with multiple computer applications simultaneously.
Comfortable using Microsoft Office and web-based business applications.

Security Requirements

Applicants must:

Be a U.S. Citizen
Be eligible to obtain and maintain a Public Trust background investigation
Successfully pass all required employment screenings

Schedule Requirements

Must maintain regular and reliable attendance.
Flexibility to work various shifts, including evenings, weekends, and holidays, based on operational needs.
Occasional after-hours work may be required during disaster surge operations.
Limited travel may be required if necessary to support business or customer operations.

Pay: $20.00 - $25.00 per hour

Work Location: Remote

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Refine Your Search

Seasonal Supervisor jobs

Contact Center Quality Assurance Supervisor

Sunrise Lodge Supervisor - Sunrise Day Lodge - Summer Seasonal

Emergency Response Supervisor

Farm Unit Manager (Potatoes)

Football Equipment Manager

Seasonal Destination Manager TRAVEL REQUIRED

Seasonal Exhibits Manager

SEASONAL Destination Manager

Snack Bar Manager (Seasonal)

Seasonal Destination Manager TRAVEL REQUIRED

SEASONAL Destination Manager

Medical Case Mgr-Seasonal

Props Manager – Phoenix, AZ

Maintenance Manager - Nights

Crew Manager (Design/Build)

Props Manager – San Antonio, TX

Props Manager – San Diego, CA

Housekeeping Laundry Manager

Event Catering Manager

RN Case Manager - Home Health - 1.0 FTE - Days

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