Top 7659 Security Service Federal Credit Union Jobs

Customer Care Center Analyst Level I
PassTime —Remote
- $21.50 - $23.00 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Digital Fraud Investigator
Municipal Credit Union —New York State
- $81,700 - $113,400 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Senior ITS Security Compliance Analyst - REMOTE
Velera —Remote
- $95,800 - $124,500 a year
- Full-time
- Remote
- Microsoft Word
- Azure
- Computer Science
- Wellness program
- Health savings account
Background Investigator - Independent Contractor ? Remote
Peraton —Chantilly, VA
- Contract
- Remote
- Writing skills
- Mid-level
- Driver's License
- Health savings account
- Paid holidays
Criminal Intelligence Analyst - Limited Service
State of Vermont - Department of Public Safety —Williston, VT
- $31.54 - $49.45 an hour
- Online Application
- Background check
- Microsoft Excel
- Research
- Wellness program
- Paid holidays
12d
Sr. SecOps Security Engineer
Police and Fire Federal Credit Union —Bensalem, PA
- Weekends as needed
- Computer Science
- Office
- Analysis skills
- Health insurance
- Dental insurance
Senior Payroll Administrator
Ascend Federal Credit Union —Tullahoma, TN
- Full-time
- 5 years
- Office
- Analysis skills
Lead Teller
Capital Credit Union —Sturgeon Bay, WI
- Management
- Computer literacy
- Basic math
Quick Apply
Senior Platform Engineer (OCI)
Navy Federal Credit Union —Pensacola, FL
- $114,500 - $179,500 a year
- Online Application
- Computer Science
- 5 years
- Office
Senior Platform Engineer (OCI)
Navy Federal Credit Union —San Diego, CA
- $114,500 - $179,500 a year
- Online Application
- Computer Science
- 5 years
- Office
13d
Business Systems Analyst - Core
Capital Credit Union —De Pere, WI
- Hybrid work
- Mid-level
- Office
- Analysis skills
Quick Apply
Behavioral Health Clinician, LCADC
CPC Integrated Health, Inc. —Monmouth County, NJ
- $75,000 - $80,000 a year
- Full-time
- Addiction Medicine
- HIPAA
- Mid-level
- Continuing education credits
- 403(b) matching
Quick Apply
Consumer Loan Officer
Ever $ Green Federal Credit Union —Rochester, NY
- $24 - $27 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Director, Digital Services
Y-12 Credit Union —Knoxville, TN
- Hybrid work
- Writing skills
- Master's degree
- 8 years
Quick Apply
Branch Manager- 5 years Financial Experience
SunWest Credit Union —Pueblo, CO
- $70,000 - $80,000 a year
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
11d
Assistant Branch Manager
Lighthouse Credit Union —Conway, NH
- Full-time
- Office
- 3 years
- Supervising experience
- Profit sharing
- Health savings account
Licensed Relationship Manager
Hudson Valley Credit Union —Lagrangeville, NY
- $25.86 - $31.33 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Loan repayment program
LPL Financial Advisor
FourLeaf Federal Credit Union —Bethpage, NY
- From $32,000 a year
- Microsoft Word
- Mid-level
- Office
- Disability insurance
- Health insurance
Sheriff's Office Detention Assistant
County of Sonoma —Santa Rosa, CA
- $39.43 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
4d
Financial Services Associate - Floater
Northern Lights FCU —Langdon, NH
- From $19.50 an hour
- Part-time
- Background check
- Customer service
- English
- Disability insurance
- Health insurance
Quick Apply

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Customer Care Center Analyst Level I

PassTime -
Remote

Quick Apply

Job Details

Full-time
$21.50 - $23.00 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Flexible schedule

Qualifications

High school diploma or GED

Full Job Description

Leading provider of award-winning GPS solutions seeking a Customer Care Center Analyst, Level I to support our customers.

WHAT WE DO

Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a leading provider of award-winning GPS Solutions. For more than 25 years, we've served the automotive industry–from BHPH dealers to finance companies, credit unions and banks to franchise and independent dealerships to fleet managers– helping customers connect their vehicles, protect their assets, and grow their businesses.

We have some of the longest tenured employees in the industry, developing industry experts that understand the needs of our customers. As a pioneer in the automotive IoT (internet of things) space, PassTime's advanced technology has evolved with the industry. We have dozens of technology patents, and a worldwide customer base of over 10,000 businesses, protecting more than $10 billion in automotive assets.

THE OPPORTUNITY
The Customer Care Center Analyst will be responsible for communicating with PassTime's customers, installers, and end users. Analysts must possess great communication skills with the ability to access technical sites and comprehend and disseminate information effectively to customers.

WHAT YOU WILL BE DOING

Communicating effectively with all PassTime's customers and end users in a professional and courteous manner.
Capacity to meet and/or exceed all PassTime service metrics, and quality levels.
Understand all processes and procedures related to PassTime products/services. (Security, airtime renewal, final code, placing product orders).
Perform special projects; i.e., converting devices, changing functionality.
Complete understanding of all PassTime legacy systems.
High proficiency in adding customers, purchasing packages, inventory management, in-depth knowledge of reports, add/selling contracts.
Full comprehension of STS (adding/adjusting/changing package type) PassTime's inventory management system.
Fully proficient in utilizing CRM system. (Creating cases, account location, locating invoices).
Total understanding of the time stamp process.
Fully competent in identifying all codes and functions for every service package.
Comprehensive knowledge of how and why codes should be generated.

WHAT YOU WILL BRING TO OUR ORGANIZATION

High School Diploma or equivalent required.
Bachelor's degree in a relevant field such as business administration, communications, or a related discipline, preferred.
2+ years of experience working in a call center environment, preferably in an analytical or reporting role.
Capable of physically installing PassTime devices in vehicle.
Full comprehension of all PassTime service package functionalities.
Recognition of all warning sounds (low battery, positive, negative, regular warning, disable warning).
Comprehensive and in-depth knowledge of the Elite device states relative to the service package.
Perform critical thinking/analysis to determine reasons for vehicle not starting.
The ability to isolate reasons for vehicle not starting due to wiring, security systems, intermittent starts, auto on/off start systems, and other ignition/starter related causes.
Comprehend the wiring schematics of the harness/device.
Ability to access technical sites; comprehend and disseminate information effectively to customers.
Comprehension and ability to communicate the device's power consumption requirements, and the impact it has on the vehicle.
Understanding turning on/off GPS functionality and communicating to customer the benefits.
Proficient in Microsoft Office Suite (Outlook, Excel, Word, etc.)

The successful candidate:

Utilizes communication skills: phone, face-to-face, email.
Has basic business understanding.
Ability to adapt and work with multiple personalities.
Utilizes accuracy and attention to detail.
Demonstrates follow-up skills, time management skills, appointment setting skills, and a goal-oriented personality.
Has experience with 12 volt theory and its usage within automotive applications.
Understands how to read basic schematics and describe them to others.

WHAT OUR ORGANIZATION IS PROVIDING

Expected annual salary range of $21.50 - $23.00 an hour depending on experience and education.
Medical, dental, and vision insurance benefits.
Immediate eligibility to participate in company 401(k) program.
PTO: 10 days per year as a new employee, PTO accrual based on years of service.
Flexible hours.

PassTime provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, gender identity, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, PassTime complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PassTime will not discriminate or retaliate against applicants failing to disclose wage rate history in accordance with applicable law.

PassTime will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

PassTime expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, genetic information, disability, or veteran status.

Quick Apply

Refine Your Search

Security Service Federal Credit Union jobs

Customer Care Center Analyst Level I

Digital Fraud Investigator

Senior ITS Security Compliance Analyst - REMOTE

Background Investigator - Independent Contractor ? Remote

Criminal Intelligence Analyst - Limited Service

Sr. SecOps Security Engineer

Senior Payroll Administrator

Lead Teller

Senior Platform Engineer (OCI)

Senior Platform Engineer (OCI)

Business Systems Analyst - Core

Behavioral Health Clinician, LCADC

Consumer Loan Officer

Director, Digital Services

Branch Manager- 5 years Financial Experience

Assistant Branch Manager

Licensed Relationship Manager

LPL Financial Advisor

Sheriff's Office Detention Assistant

Financial Services Associate - Floater

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