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Senior Court Operation Specialist- 52244

New Hampshire Judicial Branch -
Haverhill, NH

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Job Details

Full-time
$40,911 - $49,374 a year
13 days ago

Benefits

457(b)
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Record keeping
Customer communication
Staff supervision
Customer service
Filing
High school diploma or GED
Organizational skills
Financial accounting
Clerical experience
Quality data entry
Office experience

Full Job Description

State of New Hampshire Job Posting

Judicial Branch

2nd Circuit Court

Haverhill, NH

Senior Court Operations Specialist

Labor Grade: 19

Salary Range Steps 1-5: $40,911.00-$49,374.00

Position #: CT1000003655

ASAP #: 3655/26-119

The State of New Hampshire, Judicial Branch, 2nd Circuit Court, has a Full-Time-Time vacancy for Senior Court Operations Specialist. This position is assigned to a 9 step pay scale. Hiring typically occurs within steps 1-5, depending on education and experience.

Summary: The Senior Court Operations Specialist is an advanced-level professional position responsible for coordinating and overseeing complex court operations within the New Hampshire Judicial Branch. This role serves as a subject matter expert in case processing and court procedures, provides guidance to staff, and supports management in ensuring efficient, accurate, and consistent court operation.

Minimum Qualifications

Education and Experience:

Graduation from high school or equivalent
Two (2) years of customer service experience, or court clerical, legal, with demonstrated responsibility in case processing or court operations or an equivalent combination of education and experience demonstrating the required knowledge, skills, and abilities.

Knowledge, Skills, and Abilities:

Thorough knowledge of court operations, policies, and procedures
Strong organizational and time management skills with attention to detail
Excellent written and verbal communication skills
Ability to analyze complex situations and make sound decisions
Ability to manage multiple priorities in a fast-paced environment
Skilled in data entry and standard office software

Preferred Qualifications:

Experience within a court system, preferably in progressively responsible roles
Strong knowledge of court rules, legal terminology, and case management systems
Demonstrated ability to train, mentor, or lead staff
Experience with data entry, reporting, or process improvement initiatives

Work Environment:

Office setting within a courthouse environment
Frequent interaction with the public, attorneys, and justice system partners
May require occasional travel between court locations

Other Requirements:

Successful completion of a background check, including a criminal records check.

Responsibilities:

Oversee and coordinate daily court operations, ensuring compliance with court rules, policies, and procedures
Process and review complex case filings, ensuring accuracy, completeness, and timeliness
Serve as a subject matter expert on case management systems, court procedures, and legal documentation
Provide guidance, training, and support to Court Operations Specialists and clerical staff
Assist in developing and implementing operational policies, procedures, and best practices
Monitor case flow and identify process improvement opportunities to enhance efficiency and service delivery
Prepare and analyze reports, statistical data, and operational metrics for management review
Coordinate courtroom scheduling, calendars, and case assignments
Serve as a liaison with judges, attorneys, law enforcement, and the public on procedural matters
Resolve escalated customer service issues and complex inquiries
Assist with special projects, system upgrades, and statewide initiatives

Disclaimer Statement:

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform tasks other than those specifically presented in this description.

EOE

TDD Access: Relay NH 1-800-735-2964

Pay: $40,911.00 - $49,374.00 per year

Benefits:

457(b)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

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