Top 1841 Senior CSR Jobs

Customer Service Senior Representative - Patient Scheduling-Accredo - Remote
The Cigna Group —Remote
- $18 - $27 an hour
- Online Application
- Remote
- Microsoft Outlook
- 5 years
- Research
- Paid holidays
- Health insurance
Senior Onboarding Accounting Specialist
Uplinq —Remote
- $75,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- QuickBooks
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
Senior Patient Activation Specialist
Guideway Care —Remote
- $15 - $25 an hour
- Full-time
- Remote
- Background check
- Pass drug screening
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
HVAC Senior Customer Service Representative
Rellaire Smart Home Systems —Remote
- $25 - $35 an hour
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Senior Director of Customer Service
Advanced Ground Systems Engineering —Cincinnati, OH
- $150,000 - $190,000 a year
- Full-time
- Customer service
- Office
- Finance
- Paid holidays
- Health insurance
Quick Apply
Senior Customer Service Representative
Trelleborg Pipe Seals Milford —Milford, NH
- $55,000 - $75,000 a year
- 8 hour shift
- Inventory management
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Insurance Senior Client Service Representative - Property & Casualty
CMR Risk & Insurance Services, Inc. —San Diego, CA
- $71,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Senior Account Manager (Customer Support)- Jasper, IN
Kimball International —Jasper, IN
- Office
- Analysis skills
- Conflict management
Director of Customer Success
Confidential —Lancaster, PA
- $110,000 - $115,000 a year
- Full-time
- In-person
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Senior Client Service Associate
R. Kent Harris & Associates, LTD —Englewood, CO
- $69,798 - $90,614 a year
- Full-time
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick Apply
Senior Bilingual Member Support Representative (English/Spanish)
MenMD —Clearwater, FL
- $20 an hour
- Full-time
- Hybrid work
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Senior / Lead Customer Service Representative
Slice Merchant Services —Holmdel, NJ
- $20 - $25 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Consumer Care Representative (Collections Specialist/Customer Service)
Coast Professional, Inc. —Geneseo, NY
- $17.20 - $17.75 an hour
- Full-time
- Background check
- High school
- Office
- Paid training
- AD&D insurance
Quick Apply
Senior Support Specialist
Broadway Equipment Company —Minneapolis, MN
- $25 - $28 an hour
- Full-time
- US work authorization
- In-person
- Mechanical knowledge
- Health savings account
- Paid holidays
Quick Apply
Patient Support Operator (Full-time) On-site
CenterWell Senior Primary Care —The Villages, FL
- $16.25 - $18.00 an hour
- Online Application
- Background check
- Medical office experience
- Primary Care
- Paid jury duty
- Health savings account
Patient Support Operator (Part-Time) On-site
CenterWell Senior Primary Care —The Villages, FL
- $16.25 - $18.00 an hour
- Part-time
- Background check
- Medical office experience
- Primary Care
- Paid jury duty
- Health savings account
Senior Customer Service Representative, Floating
First Northern Bank & Trust Co —Carbon County, PA
- Full-time
- CRM software
- Background check
- Customer service
- Paid training
- Health insurance
Quick Apply
16h
Senior Client Support Specialist
One Community Bank —Adams, WI
- Full-time
- Mid-level
- Organizational skills
- In-person
- Disability insurance
- Health insurance
Quick Apply
6d
Senior Account Representative (Business Account Management)
ACE Thermal Systems —Oklahoma City, OK
- Full-time
- 5 years
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
3d
Senior Manager, Insurance Services
First Technology Federal Credit Union —Hillsboro, OR
- $99,621 - $114,618 a year
- Email
- 6 years
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
9d

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Customer Service Senior Representative - Patient Scheduling-Accredo - Remote

The Cigna Group -
Remote

Apply Now

Job Details

Full-time
$18 - $27 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Smoking cessation program
Vision insurance
Life insurance

Qualifications

Microsoft Outlook
Spreadsheets
High school diploma or GED
Excel data analysis

Full Job Description

Job Description Summary
In this exciting and challenging role as a Customer Service Senior Representative, you will be working within the fast-paced environment of the Central Nursing Team. As a first line of contact, this role will independently assist both internal and external clients within scope by clarifying and researching desired information and resolving non-clinical problems.

Schedule: Monday-Friday, 8am-5pm EST

What you’ll do:

Work with Nurse Managers/Supervisors, field staff, and patients to schedule visits for home infusion within a region of branches.
Completes all nurse assignments for patients, reschedules visits based on patient availability, staff new patients with appropriate nurses, and proactively monitors all patient appointments to confirm accuracy.
Works with pharmacy, reimbursement, and nursing departments as coordinator for nursing referrals while providing great customer service.
Works with various staff, departments, and prescribers via fax, email, IM, and phone. Monitors both personal email as well as nursing mailboxes for follow up needed, prioritizing by ask.
Manipulates multiple Excel documents to determine what needs to be completed and urgency of completion.
Responds timely to inquiries from patients, field staff, and other departments for information and assistance regarding nursing and patient referrals and schedules.
Investigate/research issues and provide resolution.
Take initiative for problem solving with ability to multitask effectively and use critical thinking.
Correct and timely entry of data in appropriate systems.

What you need to do the job:

High School education or GED required.
5 years of relevant Customer Service experience.
High proficiency and regular use of Excel and Outlook required.
A pro-active work ethic with ability to be managed/trained virtually.
Be detailed oriented.
Excellent written and oral professional communication skills.
Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 18 - 27 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.

Apply Now

Refine Your Search

Senior CSR jobs

Customer Service Senior Representative - Patient Scheduling-Accredo - Remote

Senior Onboarding Accounting Specialist

Senior Patient Activation Specialist

HVAC Senior Customer Service Representative

Senior Director of Customer Service

Senior Customer Service Representative

Insurance Senior Client Service Representative - Property & Casualty

Senior Account Manager (Customer Support)- Jasper, IN

Director of Customer Success

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Senior / Lead Customer Service Representative

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Patient Support Operator (Full-time) On-site

Patient Support Operator (Part-Time) On-site

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Senior Account Representative (Business Account Management)

Senior Manager, Insurance Services

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