Top 1658 Senior CSR Jobs

Enrollment Specialist (Health Outreach)
Isaac Health —Remote
- Choose your own hours
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- Entry level
Quick Apply
Senior Patient Activation Specialist
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NEP Group Inc. —Remote
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Senior Hotline CS Specialist or Customer Service Specialist(Mandarin Required)
Gofo Inc —Chino, CA
- $25 - $35 an hour
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7d
Senior Customer Service Representative
Trelleborg Pipe Seals Milford —Milford, NH
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- 8 hour shift
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Confidential —Lancaster, PA
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Senior Client Service Associate
R. Kent Harris & Associates, LTD —Englewood, CO
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- Microsoft PowerPoint
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Senior / Lead Customer Service Representative
Slice Merchant Services —Holmdel, NJ
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14d
Consumer Care Representative (Collections Specialist/Customer Service)
Coast Professional, Inc. —Geneseo, NY
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14d
Senior Manager, Insurance Services
First Technology Federal Credit Union —Hillsboro, OR
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8d
Senior Account Manager (Customer Support)- Jasper, IN
Kimball International —Jasper, IN
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Evergreen Credit Union —South Portland, ME
- $27 - $30 an hour
- Full-time
- Hybrid work
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- Mid-level
- High school diploma or GED
- Health savings account
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8d
Senior Client Service Associate
Wealth Enhancement Group —Boston, MA
- $70,000 - $80,000 a year
- Full-time
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- Research
- Mid-level
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Senior Specialist, Partner Experience
Brother International Corporation —Bridgewater, NJ
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Manager Client Services
Home Instead Senior Care —Lake Worth, FL
- $50,000 - $60,000 a year
- Full-time
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- 5 years
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Senior Manager of Customer Success
MetroPlusHealth —New York, NY
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12d

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Enrollment Specialist (Health Outreach)

Isaac Health
Remote

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Medicare
Health insurance policy knowledge
Working with geriatric patients
Care documentation
Working with seniors
Clinical information systems
Productivity software
Phone call management
Documentation Handling
Technical Proficiency

Full Job Description

Our Company:

At Isaac Health, we're on a mission to improve brain health at the population level by providing greater access to specialty brain health and dementia care services for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible while tackling the stigmas that surround brain health conditions.

Since launching in 2022, Isaac Health has scaled to provide brain health and dementia care services to more patients and families across the US. With support from leading healthcare investors, and impactful leaders like you, we'll continue to provide high-quality patient-centered care for the evaluation and management of brain health conditions and deliver exceptional client and family outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we've accomplished excellent outcomes for our clients:

92% of patients report an improvement against their cognitive goals in only 3 weeks after working with Isaac Health.
73% of patients or their care partners continue to report improvement in neurocognitive symptoms after 6 months
70% of patients remain engaged with Isaac Health after 6 months

This is just the beginning for Isaac Health, and we won't stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based brain health and dementia care without high costs or long wait times. We're looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality brain health care in the United States and beyond.

To learn more about our company, visit www.myisaachealth.com (http://www.myisaachealth.com)

The role:

In this mission-critical role, you will be the first point of contact—an essential guide who blends a supportive, patient-first approach with a proactive engagement mindset. You will conduct initial consultations and comprehensive assessments, clearly communicating the life-changing value of our medical consultations, therapy sessions, and cognitive assessments. Leveraging your organizational expertise, you will orchestrate seamless care journeys, coordinating critical sessions between patients, their caregivers, our expert medical team, and external care team members.

Required Skills & Qualifications:

Excellent verbal and written communication skills for effective interaction with patients, the medical team and internal team members.
High levels of professionalism in communication, high level of patience and caring attitude with patients and family members.
Demonstrated call center experience, handling high-volume outbound and/or inbound calls.
Prior telehealth experience is a plus
Familiarity with Medicare and Insurance concepts
Proven efficiency in patient documentation, typing skills, ensuring accuracy and completeness
Experience navigating multiple systems and completing documentation simultaneously during an outbound call
Strong over-all tech-saviness and ability to quickly learn new software and systems.
Competency with Google Office Suite
Experience working with the elderly
Excellent organizational and management skills, highly organized in approach and keeping track of complex information flows
A strong ability to quickly pick up and adhere to defined workflows and mandatory scripting requirements.
Comfort and proficiency working in a remote office setting
Experience working with the elderly population with patience and empathy

Key Responsibilities:

Reach out to patients who have expressed an interest in care to explain Isaac Health's services and offerings
Coordinate cognitive health screening campaigns
Take the medical history from patients or their caregivers
Schedule and coordinate appointments
Assist patients with technology and other questions

What we offer:

Mission-driven impact:
- Shape the future of the #1 largest and fastest growing online brain health care company in the world
- Build a platform that is improving the lives and well-being of hundreds of thousands of people, including those that come from historically underserved groups
- Join a community of high achievers who have a passion for promoting brain health
Path to develop and grow:
- Readily available clinician leadership for case consultations to ensure you always receive the support you need
- Access to innovative technology to support you in delivering the highest quality of care to your clients
- Access to continuing training and education
Remote-first model:
- Flexibility to choose the hours and schedule that work best for you
- Work virtually from anywhere in the United States
Culture and connectivity:
- A highly responsive and supportive team of clinical and operational management
- Decreased administrative time for clinicians through ongoing technology improvements and automation
- Fully integrated, data-enabled EMR with embedded clinical decision support and task management system
- Opportunity to participate in strategic development initiatives to improve our clinical quality, safety, and processes across the organization

Isaac Health takes diversity, equity, inclusivity, and belonging in opportunity seriously. We seek to build a creative, productive, forward-thinking, inclusive team that reflects the diverse communities we aim to benefit because we know that will allow us to do our best work.

Quick Apply

Refine Your Search

Senior CSR jobs

Enrollment Specialist (Health Outreach)

Senior Patient Activation Specialist

Senior Customer Care Lead

Senior Partner Success Manager

Senior Manager, Preferred

Senior Manager, Client Services

Senior Director of Customer Service

Senior Hotline CS Specialist or Customer Service Specialist(Mandarin Required)

Senior Customer Service Representative

Director of Customer Success

Senior Client Service Associate

Senior / Lead Customer Service Representative

Consumer Care Representative (Collections Specialist/Customer Service)

Senior Manager, Insurance Services

Senior Account Manager (Customer Support)- Jasper, IN

Senior Member Experience Center Representative (Call Center)

Senior Client Service Associate

Senior Specialist, Partner Experience

Manager Client Services

Senior Manager of Customer Success

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