Top 43473 Senior Client Executive Jobs

Senior VP Client Delivery (m/f/d) in Austin, TX or remote US
KNIME AG —Austin, TX
- Remote
- Bachelor's degree
- Recruiting
- Contracts
- Flexible schedule
Senior Design Engineer, PE
Cust-O-Fab —Sand Springs, OK
- Full-time
- Background check
- AutoCAD
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Senior Sales Executive – Refurbished Transformers (Dry Type & Oil Filled)
Meta Power Solutions —Palm Beach Gardens, FL
- From $75,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
9d
Service Plumbing Project Manager
SILICON VALLEY MECHANICAL —San Jose, CA
- $100,000 - $140,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Schematics
- Health savings account
- Paid holidays
Quick Apply
Investor Relations Manager
Taylor Derrick Capital, LLC —Salt Lake City, UT
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Director of Quality - Great Falls Montana
Avmax Montana, Inc. —Great Falls, MT
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Health savings account
- Health insurance
Executive Administrator
Premier Financial Group, Inc. —Eureka, CA
- $22 - $24 an hour
- Part-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Senior Account Executive
Preferred Electric —Bloomingdale, IL
- $140,000 - $210,000 a year
- Email
- Background check
- 7 years
- Construction site
- Paid holidays
- Health insurance
Quick Apply
Senior Account Executive – Custom Millwork & Doors
Scobis Millwork + Design —St. Louis, MO
- $100,000 - $150,000 a year
- Full-time
- Residential
- Business development experience
- In-person
- Paid holidays
- Relocation assistance
Quick Apply
General Dentist
Waterfall Community Health Center —North Bend, OR
- $162,250.00 - $212,491.78 a year
- Full-time
- Dental office
- Surgery
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
10d
Senior Account Executive
BrawnMedia —Albany, NY
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Microsoft PowerPoint
- Mid-level
- Contracts
- Health insurance
- Dental insurance
Quick Apply
Senior Litigation Associate Attorney, (Employment Law) (Hybrid)
Abramson Labor Group —Burbank, CA
- $180,000 - $250,000 a year
- Full-time
- Hybrid work
- Writing skills
- Business development experience
- Mentoring
- Health insurance
- Paid time off
Quick Apply
Senior Accountant – Assurance Services
Burke CPAs & Advisors —Cincinnati, OH
- From $92,000 a year
- Full-time
- CPA
- Office
- GAAP
- Health savings account
- Paid holidays
Quick Apply
Electrical Project Manager
J.E. Richards, Inc. —Ashburn, VA
- $100,000 - $160,000 a year
- Full-time
- Background check
- Construction site
- 5 years
- Health savings account
- Health insurance
Quick Apply
Sr. Project Manager
OnQ —Akron, OH
- $90,000 - $100,000 a year
- Full-time
- Microsoft Excel
- 6 years
- Mentoring
Quick Apply
Licensed Cosmetologist
Fort Scott Presbyterian Village —Fort Scott, KS
- $10 - $25 an hour
- Choose your own hours
- Cosmetology License
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Associate Executive Director - Corporate Compliance Officer
North Charles Mental Health Research and Training Foundation, Inc —Cambridge, MA
- $73,000 - $80,000 a year
- Full-time
- HIPAA
- Office
- Master's degree
- Health savings account
- Health insurance
Quick Apply
Senior Manager, Customer Data Solutions
Next Level Performance —New Brunswick, NJ
- $110,000 - $140,000 a year
- Part-time
- Hybrid work
- Azure
- HIPAA
- 3 years
- Health insurance
- Dental insurance
Quick Apply
New Account Sales - Automotive Software
CDK Global —Minneapolis, MN
- $75,000 a year
- Full-time
- Dealership
- Mid-level
- Travel
- Health insurance
- Dental insurance
Senior Managing Attorney, Detention Project
Immigrant Legal Advocacy Project —Portland, ME
- $78,500 - $89,000 a year
- Email
- 5 years
- Writing skills
- Microsoft Office
- Paid parental leave
- Disability insurance
Quick Apply

I want to receive the latest job alert for Senior Client Executive

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Senior Client Executive jobs near

Senior VP Client Delivery (m/f/d) in Austin, TX or remote US

KNIME AG
Austin, TX

Apply Now

Job Details

Benefits

Flexible schedule

Qualifications

Managing technical support teams
Customer relationship building
Customer retention strategy
IT management
Managing teams in a customer support role
Contract management experience in technology
Global team management
Managing clients in a customer support role
Profit & loss
Bachelor's degree
SaaS platforms
Customer support ticket management
Achieving business development revenue targets
Contracts
Experience with SaaS (as product category for technical sales engineers)
International corporation experience
SaaS
Financial acumen
Ticketing system technical support
Senior leadership

Full Job Description

Mission

Ensure every signed contract translates into realized client value by leading a world-class post-sales organization across Customer Success, Professional Services, and Support - driving seamless implementation, strategic adoption, retention, and measurable outcomes globally.

Role Overview

As Senior VP Client Delivery, you provide strategic leadership for the Customer Success, Professional Services, and Technical Support functions globally. Reporting to the Executive VP of Revenue, you own the full post-sale customer lifecycle - bridging the gap between sales and long-term success, and partnering closely with Sales, Partners, and Product to ensure customers realize measurable value and the company achieves its Net Revenue Retention (NRR) targets.

Responsibilities

Lead the Customer Success team in driving deep platform adoption, long-term value realization, and renewals across the global customer base.
Own the global strategy for renewals and expansion to consistently drive Gross Revenue Retention (GRR) and Net Revenue Retention (NRR).
Establish health scoring, early warning systems, and proactive intervention playbooks to reduce churn risk.
Build a scalable, segmented CS model - high-touch for strategic/key accounts and tech-touch for SMB/Mid-Market.
Direct the Professional Services organization for efficient implementation and rapid time-to-value across new and existing clients.
Develop implementation methodologies, project frameworks, and a library of repeatable delivery assets and accelerators.
Drive PS revenue, utilization, and margin performance with strong project governance, risk management, and escalation protocols.
Oversee the global Technical Support function, ensuring timely, high-quality problem-solving and industry-leading support ratings.
Define and enforce SLAs, CSAT targets, and resolution benchmarks across all tiers and channels.
Implement support tooling, AI-assisted workflows, self-service resources, and knowledge programs to improve efficiency and deflect low-complexity tickets.
Recruit, develop, and retain leaders and individual contributors across all three functions, fostering a unified Client Delivery culture and clear career paths.
Collaborate with Sales to decrease ramp time, increase win rates, and align on renewal strategy and expansion pipeline.
Partner with Product to surface customer feedback and close the loop on product gaps; engage the VP Solutions on implementation scoping and pre-sales commitments.
Maintain executive-level dashboards tracking NRR, CSAT, time-to-value, ticket volume/resolution, and utilization.
Oversee the technology stack supporting delivery teams (CSP, ticketing, PSA, knowledge management).
Report regularly to the executive team and board on customer health, retention performance, and delivery capacity.

Requirements

15+ years in post-sale customer-facing roles, with 5+ years leading multiple delivery functions (CSM, Professional Services, Support) at VP level or above in a global SaaS or enterprise technology environment.
Proven track record owning NRR/GRR targets of $50M+ and driving measurable improvements in retention, expansion, and time-to-value.
Demonstrated ability to scale international teams across North America, EMEA, and APAC and manage complex P&L responsibilities for service delivery, including PS as a revenue-generating function.
Strong record partnering with Sales to optimize win rates and streamline the transition from contract to implementation.
Deep understanding of SaaS customer lifecycle economics — CAC payback, LTV, NRR, GRR, and churn drivers.
Proficiency with CS platforms, ticketing systems (Zendesk, Salesforce Service Cloud), and PSA tools.
Strong commercial acumen with experience negotiating renewals and managing C-suite escalations; able to balance operational rigor with genuine customer empathy.
Bachelor's degree required; MBA or equivalent advanced degree preferred.

Leveling

This is a senior executive leadership position reporting directly to the Executive VP of Revenue.

What Success Looks Like

Gross and Net Revenue Retention targets are consistently exceeded through proactive engagement and strategic renewals.
Time to value for new clients is significantly reduced through streamlined implementation and adoption playbooks.
Customer support ratings remain consistently high, reflecting a culture of excellence in technical problem-solving.
Sales efficiency is improved by decreasing ramp times and increasing win rates through better post-sales alignment.

What we offer

Impact & Ownership: Lead a critical pillar of a global pioneer in Data Science and AI, with the autonomy to shape the future of our client delivery strategy.
Purpose-Driven Work: Help organizations worldwide turn complex data into actionable insights using our open and intuitive platform.
Global Culture: Join a diverse, international team of 30+ nationalities that values transparency, low-ego collaboration, and "quiet excellence."
Flexibility: Flexible working hours and a setup that supports collaboration across time zones.
Comprehensive Support: Benefits designed to support your well-being and professional growth, both in and beyond the workplace.

About us

KNIME is a leading AI platform that enables organisations to make sense of their data through intuitive, scalable, and collaborative data science. We empower data professionals and business users alike to build, deploy, and manage AI and data workflows that drive better decisions. Hundreds of global enterprises use the KNIME platform including Citi, Bosch and P&G.

KNIME is an equal opportunity employer. We’re all about providing opportunities for different perspectives to come together, where everyone feels included no matter their background.

Apply Now

Refine Your Search

Senior Client Executive jobs

Senior VP Client Delivery (m/f/d) in Austin, TX or remote US

Senior Design Engineer, PE

Senior Sales Executive – Refurbished Transformers (Dry Type & Oil Filled)

Service Plumbing Project Manager

Investor Relations Manager

Director of Quality - Great Falls Montana

Executive Administrator

Senior Account Executive

Senior Account Executive – Custom Millwork & Doors

General Dentist

Senior Account Executive

Senior Litigation Associate Attorney, (Employment Law) (Hybrid)

Senior Accountant – Assurance Services

Electrical Project Manager

Sr. Project Manager

Licensed Cosmetologist

Associate Executive Director - Corporate Compliance Officer

Senior Manager, Customer Data Solutions

New Account Sales - Automotive Software

Senior Managing Attorney, Detention Project

I want to receive the latest job alert for Senior Client Executive

Related Searches

Explore jobs in more locations

Mission

Role Overview

Responsibilities

Requirements

Leveling

What Success Looks Like

What we offer

About us

Job Seeker Tools

Employer Tools

Browse

Stay Connected