Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we’ve grown into a leading provider of used and new car financing across the country.
Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
As a Senior Database Reliability Engineer, you will ensure the availability, reliability, performance, and security of enterprise database systems supporting Credit Acceptance applications.
This role focuses on reducing operational toil through automation, enabling secure, scalable database platforms, and empowering engineering teams through self-service capabilities and DevOps integration.
You will partner with application, infrastructure, and data teams to build and operate modern database platforms, support data replication and migration initiatives, and drive continuous improvements in reliability and efficiency.
Outcome and Activities
- This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member
Platform Engineering & Automation
- Design and implement automated database provisioning and configuration management
- Develop Infrastructure as Code (IaC) solutions (e.g., Terraform, Ansible)
- Build self-service database capabilities and platform APIs
- Implement event-driven automation and auto-remediation workflows
- Establish policy-driven guardrails for database configuration, access, and compliance
- Integrate database services into CI/CD pipelines and release workflows
Reliability, Availability & Resilience
- Define and manage Service Level Indicators (SLIs) and Service Level Objectives (SLOs)
- Design and maintain high availability (HA) and disaster recovery (DR) architectures
- Perform failover testing and resilience validation
- Lead incident response, root cause analysis (RCA), and post-incident reviews
- Drive improvements in MTTD and MTTR
Performance & Scalability Engineering
- Monitor and optimize database performance, query efficiency, and throughput
- Identify and resolve application-database performance bottlenecks
- Design for scalability and workload isolation (replicas, partitioning, sharding)
- Conduct capacity planning and forecasting
- Optimize cost-performance efficiency in cloud environments
Observability & Monitoring
- Implement monitoring, logging, and alerting frameworks
- Define and track database golden signals (latency, errors, throughput, saturation)
- Build dashboards for health, performance, and capacity trends
- Integrate telemetry into central observability platforms
- Develop proactive alerting and anomaly detection
Data Replication & Migration
- Design and manage replication strategies (logical, physical, CDC)
- Implement and operate AWS DMS or equivalent tools
- Enable near real-time data movement across systems
- Troubleshoot replication lag and data consistency issues
Support large-scale database migrations (e.g., Oracle- PostgreSQL/Aurora)
Security & Access Control
- Implement least privilege, role-based access controls
- Enable Just-In-Time (JIT) access using PAM solutions (e.g., CyberArk)
- Enforce secure access patterns and eliminate direct production DB access
- Manage credentials using centralized secrets management
- Ensure adherence to audit, compliance, and governance requirements
- Support encryption standards (in transit and at rest)
Database & Data Access Engineering
- Support data modeling, indexing, partitioning, and schema optimization
- Demonstrate familiarity with modern database access technologies:
- ORM frameworks (Hibernate, JPA, SQLAlchemy)
- JDBC and connection management best practices
- GraphQL and API-driven data access patterns
- Design and promote Data Access Layer (DAL) architectures
- Optimize data access patterns to improve performance and scalability
Developer Enablement & DevOps Integration
- Manage database schema lifecycle using version-controlled tools (Liquibase/Flyway)
- Enable automated deployments and zero-downtime database changes
- Implement testing strategies for database changes
- Partner with engineering teams to improve database usage patterns
- Provide guidance on best practices, ORM usage, and performance tuning
- Promote shift-left adoption of database design and reliability practices
Cloud Database Operations
- Manage and support cloud database platforms, including:
- AWS RDS / Aurora (PostgreSQL preferred)
- DynamoDB
- Oracle
- SQL Server
- MongoDB
- MySQL
Other Responsibilities
- Participate in a 24/7 on-call rotation
Competencies: The following items detail how you will be successful in this role.
- Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer’s shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
- Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
- One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively.
- Owner’s Mindset: Owner’s Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.
Requirements:
- Bachelor’s degree or equivalent experience
- 7+ years in database engineering / DBA / DBRE roles
- Strong experience in SQL, performance tuning, HA, backup, and recovery
Preferred
- AWS RDS / Aurora PostgreSQL experience
- AWS DMS / CDC / replication experience
- Observability tools (Datadog, Grafana, Prometheus, OpenTelemetry)
- DevOps tools (Terraform, Ansible, Jenkins, GitHub Actions)
- Python / shell scripting / REST APIs
- JIT / PAM (CyberArk) experience
- Data lake / warehouse / lakehouse exposure
- Distributed systems / microservices experience
- Linux/Unix expertise
- Impact Analysis
- Solution Design
- Technical Domain Expertise
- Testing & Validation
Target Compensation: A competitive base salary range from $104,081 – $152,652. This position is eligible for an annual variable cash bonus, between 7.5 - 15%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications.
Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego.
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Benefits
- Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on solutions
- Respectful by collaborating and actively listening
- Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
- Direct by effectively communicating and conveying courage
- Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
- Remain compliant with our policies processes and legal guidelines
- All other duties as assigned
- Attendance as required by department
Advice !
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S .
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
