Servers at St Ives Country Club provide important hospitality services to our wonderful Members. They are the face of the Club and an integral part of daily operations. St Ives offers flexible work schedules, a free employee meal per day while on duty, and discounts in the golf and tennis shops. Additionally, employees can play golf for free on St Ives Country Club's amazing course and tennis or pickleball on our top-notch courts.
A server is a non-exempt, overtime eligible position.
About Us:
Centered in the heart of Johns Creek, Georgia, St Ives Country Club (SICC) has maintained a standard of private club excellence since 1989.
Members enjoy exclusive access to an 18-hole Tom Fazio Golf Course, which is maintained to pristine standards and set in a gorgeous, wooded backdrop.
For tennis enthusiasts, St Ives hosts the second largest tennis program in Atlanta and provides a beautiful Tennis Center with sixteen (16) Tennis Courts plus four (4) Pickleball Courts with playing opportunities and instruction for the whole family.
The spectacular Clubhouse sits atop one of the highest elevation points in Fulton County and features panoramic views of the expansive Driving Range and a stunning Outdoor Patio Grille below where members can relax and enjoy the day with friends and family. The upstairs Restaurants offer a more formal dining experience with beautiful sunsets overlooking the 10th Tee from the Member’s Bar. The Clubhouse can also accommodate business entertaining and social events with multiple private event spaces and a dedicated banquet staff.
Position Overview:
A highly self-motivated individual who can work with minimal supervision and interact with members at a high-level. Ensuring a memorable dining experience for members, families, and guests. Providing food and beverage service to Members and Guests while consistently displaying a positive attitude and knowledge about the food and beverage menu. Team Members holding this position will be required to perform any other job-related duties as requested by management. Management has the exclusive right to alter this job description at any time without notice.
Key Responsibilities:
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To arrive neat and well-groomed and on-time and dressed in the appropriate uniform in accordance with St Ives Country Club’s standards.
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Set up for events, carry trays, serve members, and clean up at the event's conclusion.
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Set up can include putting out tablecloths and place settings, arranging table placement and putting up buffets.
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Review and set up your section ensuring all dishes, silverware and glasses meet the standards of St Ives Country Club.
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Attend pre-shift meeting for updates and specials for the day or evening.
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Set up side station and performs assigned side (prep) work.
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Provides immediate attention to all members and guests upon seating.
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Distributes food and wine menus, answers questions.
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Fills glasses with ice water and suggests menu items.
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Ensure that the correct account numbers and names are given for billing.
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Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
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Places orders with kitchen; informs cooks about any special cooking instructions.
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Serves meals, places dishes by courses in front of each person. Ladies and children first.
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Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
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Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
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Presents dessert menus, suggestions, and serves dessert, coffee, and after-dinner drinks.
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Presents the bill.
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Handles all cash and credit card charges as prescribed by standard operating procedures.
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Keeps dining room and bus station areas clean.
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Clears, cleans and resets tables that have been vacated.
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Advises supervisor of any complaints as soon as they occur.
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Performs clean-up and closing duties as assigned by manager.
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Attends pre-meal meetings as requested.
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Thanks members and guests; invites them to return.
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Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
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All other duties as assigned.
Qualifications:
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Must be 18 years of age.
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John Creeks alcohol Pouring Permit required.
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TIPS Alcohol Certification. - will supply application upon employment
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A minimum of 1 to 3 years of high-profile service operation working in Ala Carte service.
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Professional, displaying strong work ethics and working effectively as part of a team.
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Must be available to work weekends and major holidays
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Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
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Push, pull or lift up to 50 pounds.
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Continuous repetitive motions.
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Work in cold or hot, humid and noisy environment.
Benefits:
St Ives offers Full Time employees Medical, Dental, Vision, Voluntary Life, Short Term Disability and Accident Insurance. We grant PTO (Paid Time Off) that increases with tenure and paid Holidays. We also offer a 401K with an employer match.
Why Join Us:
At St Ives, you’ll be part of a dynamic team committed to excellence and customer service. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact within our community.
Application Process:
Interested candidates are invited to submit their resume and a cover letter. Applications will be reviewed on a rolling basis until the position is filled.
IMPORTANT: By submitting your resume online, you hereby authorize St Ives Country Club to contact, obtain, and verify the accuracy of the information contained in your application from all current and/or previous employers, references, and educational institutions. You also herby release from liability St Ives and its representatives for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information.
You understand that any misrepresentation or material omission made by you on this application will be sufficient cause for cancellation of your application or immediate termination of employment if you are employed by St Ives whenever the misrepresentation or material omission is discovered.
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