Top 2149 Server Support Analyst Jobs

Lead IT Services & Support Analyst
CFC —Dulles, VA
- $120,000 - $162,000 a year
- Full-time
- Computer Science
- 11+ years
- Windows
- Health insurance
- Dental insurance
6d
Systems Analyst / Systems Analyst II / Sr. Systems Analyst
AIPSO —Johnston, RI
- $65,000 - $134,900 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Senior Developer/Analyst - Information Services
Bay Cove Human Services —Boston, MA
- $90,000 - $100,000 a year
- Full-time
- Management
- SQL
- Mentoring
Quick Apply
Enterprise Imaging Analyst III (Senior), Information Technology, Full-Time, Days, PACS/CPACS experience, hybrid
MarinHealth Medical Center —San Rafael, CA
- $54.32 - $81.48 an hour
- 8 hour shift
- 6 years
- Hospital
- Research
Quick Apply
IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
- $45,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
14d
GEOINT Deployment Analyst
MANTECH —Springfield, VA
- Full-time
- Laboratory
- 7 years
- Office
Programmer-Analyst
Purchase College —Purchase, NY
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- University
- Health insurance
- Dental insurance
Quick Apply
Senior Business Systems Analyst - Epic Radiant, Technology and Digital, FT,08A-4:30P
Baptist Health South Florida —Coral Gables, FL
- $85,901.44 - $111,671.87 a year
- Full-time
- Computer science
- Computer Science
- Research
- Wellness program
- Health insurance
Manufacturing Business Systems Analyst
JBC Technologies —North Ridgeville, OH
- $75,000 - $100,000 a year
- Full-time
- Background check
- ERP systems
- System design
- Health savings account
- Health insurance
Quick Apply
Senior Business Systems Analyst - Epic Radiant, Technology and Digital, FT,08:30A-5P
Baptist Health South Florida —Coral Gables, FL
- $85,901.44 - $111,671.87 a year
- Full-time
- Computer science
- Computer Science
- Research
- Wellness program
- Health insurance
12d
Actuarial Analyst – Experience Analysis
SCOR —Charlotte, NC
- $109,500 - $134,000 a year
- Extended hours
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Sr. Programmer Analyst
New Hampshire Ball Bearings, Inc (NHBB) —Chatsworth, CA
- $89,000 - $125,000 a year
- On call
- Computer science
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
Level 3 Systems Analyst for MSP
Trinsic Technologies —Austin, TX
- $72,000 - $83,500 a year
- Weekends as needed
- Hybrid work
- Background check
- System design
- Windows
- Health savings account
- Paid holidays
Quick Apply
Senior Business Systems Analyst - Epic ClinDoc, Technology & Digital, FT,8:30A - 5P
Baptist Health South Florida —Coral Gables, FL
- $85,901.44 - $111,671.87 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Wellness program
- Health insurance
PostgreSQL Database Analyst
General Dynamics Information Technology —Springfield, VA
- $125,800 - $170,200 a year
- Urgently hiring
- Computer Science
- 5 years
- Office
- Paid time off
- 401(k) matching
ACAS Cybersecurity Analyst
Apavo Corporation —Oakton, VA
- Full-time
- 5 years
- Office
- Windows
Quick Apply
IT System Analyst - must have 3 yrs Biz Net Sec, 3 yrs Linux Server Engineering
The Marker Group —Houston, TX
- $70,000 - $90,000 a year
- Weekends as needed
- Background check
- 5 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Sage X3 Technical Analyst
True World Group —Rockleigh, NJ
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Epicor CMS Business Analyst
ER Wagner —Menomonee Falls, WI
- Full-time
- Inventory management
- Mid-level
- SQL
- Health savings account
- AD&D insurance
Quick Apply
8d

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Lead IT Services & Support Analyst

CFC -
Dulles, VA

Apply Now

Job Details

Full-time
$120,000 - $162,000 a year
6 days ago

Benefits

Health insurance
Dental insurance
Pension plan
Vision insurance

Qualifications

Team supervision
Supervising experience
IT department experience

Full Job Description

Job Summary

The Lead IT Services & Support Analyst serves as the senior technical resource and operational leader for the IT Services & Support team, ensuring the delivery of exceptional end-user support while maintaining service excellence across the organization. This role provides leadership in incident management, service delivery, executive support, technology standards, and operational excellence while promoting continuous improvement and knowledge sharing.

Essential Tasks and Responsibilities

Lead daily service desk operations, including support queues and SLA performance, ensuring timely resolution of incidents and service requests.
Prioritize and coordinate resources to resolve business-critical issues and major incidents and optimize team workload distribution to maintain operational efficiency
Serve as the primary escalation point for complex technical issues, performing advanced troubleshooting and root cause analysis.
Provide executive (white glove) support, including technology coordination and AV support for meetings, presentations, and special events.
Collaborate with Business Technology Services (BTS), infrastructure, and cybersecurity teams to resolve cross-functional issues and implement solutions.
Manage asset inventory and oversee IT purchasing, asset requests, and lifecycle management, ensuring compliance with organizational policies and licensing requirements.
Maintain accurate knowledge management systems, documentation, and standardized support procedures.
Track, analyze, and report service desk metrics and trends to drive continuous improvement.
Lead process improvement initiatives to enhance service delivery, efficiency, and user experience.
Support enterprise technology initiatives, including system upgrades, hardware refreshes, evaluating and testing emerging technologies, and organizational IT projects.
Mentor and coach team members, fostering a collaborative, accountable, and customer-focused culture.
Assist with operational planning, onboarding, training, and cross-functional knowledge sharing.
Define and recommend standards for end-user technology, tools, and support processes.

Minimum Job Qualifications

Educational Requirements: Bachelor’s degree in information technology, computer science, business information systems, related fields, or relevant years of experience.
Minimum Experience: Nine (9) to eleven (11) years of progressive IT support experience in an enterprise environment with two (2) years serving as a senior analyst, lead analyst, team lead, or equivalent leadership role.
Licensure or other certifications: CompTIA A+, Net+, Sec+, ITIL 4 Foundation, ITL4 Managing Professional, MS Fundamentals, CHAMP, or CSAM

Skills

windows servers, technical support, IT management and support, systems analysis, asset management, IT service management tools, end-user training

Competencies

interpersonal communications, customer service, troubleshooting (problem-solving), team oriented, analytical skills

Work Environment

This position requires minimal travel.

Additional Information

The expected base salary range for this position is $120,000 – $162,000, with the final offer determined based on factors such as experience, scope of the role, and demonstrated skills and competencies. In addition to base pay, CFC offers a comprehensive Total Rewards package, including an annual incentive opportunity, designed to support employees’ well-being and long-term success. Benefits include an employer-funded pension plan, 401(k), medical, dental, and vision coverage, and a generous paid leave program. Employees also have access to an onsite fitness center and a collaborative, professional work environment. Learn more at www.nrucfc.coop. CFC is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Apply Now

Refine Your Search

Server Support Analyst jobs

Lead IT Services & Support Analyst

Systems Analyst / Systems Analyst II / Sr. Systems Analyst

Experienced Technical Support Analyst

Senior Developer/Analyst - Information Services

Enterprise Imaging Analyst III (Senior), Information Technology, Full-Time, Days, PACS/CPACS experience, hybrid

IT Support Analyst

GEOINT Deployment Analyst

Programmer-Analyst

Senior Business Systems Analyst - Epic Radiant, Technology and Digital, FT,08A-4:30P

Manufacturing Business Systems Analyst

Senior Business Systems Analyst - Epic Radiant, Technology and Digital, FT,08:30A-5P

Actuarial Analyst – Experience Analysis

Sr. Programmer Analyst

Level 3 Systems Analyst for MSP

Senior Business Systems Analyst - Epic ClinDoc, Technology & Digital, FT,8:30A - 5P

PostgreSQL Database Analyst

ACAS Cybersecurity Analyst

IT System Analyst - must have 3 yrs Biz Net Sec, 3 yrs Linux Server Engineering

Sage X3 Technical Analyst

Epicor CMS Business Analyst

I want to receive the latest job alert for Server Support Analyst

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