Top 76804 Service Advocate Jobs

Firearms Instructor & Gun Range Associate - Full & Part Time - Must be at least 21 yrs - $16-$45/hr
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- Sales
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- Flexible schedule
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Tully Rinckey —Albany, NY
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Licensed Master Social Worker (LMSW)- $7,500.00 Sign-On Bonus
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Insurance Senior Client Service Representative - Property & Casualty
CMR Risk & Insurance Services, Inc. —San Diego, CA
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Senior Associate Attorney
Meneses Law PLLC —Houston, TX
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Firearms Instructor & Gun Range Associate - Full & Part Time - Must be at least 21 yrs - $16-$45/hr

Midwest Shooting Center Appleton
Appleton, WI

Quick Apply

Job Details

Part-time | Full-time
$14 - $45 an hour
6 days ago

Benefits

Employee discount
Flexible schedule

Qualifications

Customer communication
Sales
Employee relationship building
Basic firearms training

Full Job Description

We're hiring one part-time to full-time position immediately. Weekday evenings and Sundays required. Applicant's must be at least 21 years old.

This is a hybrid position as a part-time Firearms Instructor, teaching our curriculum on Sundays and evenings so that we can expand our class schedule. When not actively teaching, your secondary responsibilities will be as a Sales Associate. As our enrollment grows, this position will have the opportunity to teach more, potentially as a full-time firearms instructor.

Women are highly encouraged to apply. Approximately 35% of our clientele are women, and this continues to grow.

Hourly Base Pay: $14.00 - $16.00 + supplemental pay
Supplemental Pay: $12,000 - $30,000+ annually

Base pay is supplemented by the number of classes and students taught each week. Full time instructors are capable of making over $60,000 annually.

Your Role as a Firearms Trainer:
As a Firearms Trainer at Midwest Shooting Center, you are central to delivering a safe, professional, and impactful training experience for every client. More than a technical instructor, you are a cultural ambassador and customer advocate. You ensure that all training is conducted with excellence, compliance, and integrity while fostering meaningful relationships and promoting continued client growth.

Day-to-Day Responsibilities:

Lead firearms and tactics courses using MSC's curriculum with an emphasis on safety and skill-building.
Maintain class sizes in accordance with MSC semi-private training standards (maximum of 4 clients per session).
Provide coaching to both clients and internal staff to elevate range safety and proficiency.
Uphold and enforce range, training, OSHA, and EPA guidelines at all times.
Promote the sale of semi-private packages, client renewals, and advanced training classes.
Monitor and maintain training equipment and supplies; ensure proper use and accountability.
Provide outreach to clients in accordance with departmental expectations.
Report any unsafe, negligent, or inappropriate behavior observed on the range or within the facility.
Participate in weekly training meetings and audits to support quality improvement.
Engage in regular personal development and cross-training within the organization.

Expectations:

Safety & Compliance: Achieve and maintain a 90% training inspection average quarterly. Ensure all policies are upheld without exception.
Customer Experience: Maintain a minimum 4.5-star average on client reviews each quarter.
Utilization: Sustain a client load of at least 2.5 per session within 90 days of hire.
Development: Read and reflect on at least one assigned book per quarter.
Team Readiness: Be cross trained for an additional position to support business continuity.
Department Culture: Be obsessed with building a training department we’re proud of. Supportive, high-performing, and growth-minded.

Key Competencies:

Exceptional communication and coaching skills.
Deep understanding of firearm safety and instructional best practices.
Ability to lead and inspire with professionalism and positivity.
Adaptability in a fast-growing, evolving business environment.
Strong organizational skills with a results-driven mindset.
Respectful team player with a passion for helping others improve.

Your Role as a Sales Associate:
As a Sales Associate, you are a vital part of the Midwest Shooting Center experience. This is more than a sales job, it’s a customer engagement and leadership opportunity. You'll be responsible for connecting with customers, understanding their needs, and providing tailored solutions that support our core services: memberships, training programs, and retail products.

Day-to-Day Responsibilities:

Greet and assist customers on the retail floor and range with enthusiasm and professionalism.
Perform all sales transactions and firearm-related processes in compliance with federal and state regulations.
Conduct range check-ins/outs and act as a certified Range Safety Officer (RSO).
Maintain store appearance: cleanliness, organization, and product presentation.
Engage in regular training and uphold our safety, compliance, and service standards.
Share knowledge with teammates and contribute to a respectful, high-performance work environment.
Execute the MIDWEST Way and ensure every customer leaves satisfied.

Expectations:

Sales Performance: Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and retail.
Customer Service: Deliver service excellence and proactively address concerns or escalate as needed.
Compliance & Safety: Maintain ATF, OSHA, and company policy compliance without exception. Always practice and promote firearm safety.
Culture Stewardship: Demonstrate integrity, initiative, and respect. Be obsessed with maintaining a location that reflects pride and professionalism.
Development: Participate in ongoing learning (minimum 5 hours per quarter) and read assigned developmental books. Be a self-starter in professional growth.
Team Contribution: Engage in regular team meetings, training sessions, and forecasting efforts. Provide feedback and participate actively in the evolution of our business.
Background check required: Federal law requires that our employees must not be prohibited from owning firearms, and must be at least 21 years old to sell handguns.

Key Competencies:

Strong communication skills, clear, persuasive, and professional.
Customer-centric mindset with a passion for service and sales.
High attention to detail and commitment to excellence.
Critical thinking and adaptability in a fast-paced, evolving environment.
Willingness to learn, grow, and take ownership of your role.
Ability to collaborate and build strong internal and external relationships.

Why Join Midwest Shooting Center?

Training & Development: Dedicated programs for skill-building and promotion pathways.
Performance-Driven Culture: Results matter, your growth is our growth.
Valuable Perks: Memberships, discounts, and incentive programs.
Leadership & Support: Regular coaching, mentoring, and access to experienced Servant Leaders.

Ready to grow with us? Apply today and be part of a culture where excellence, safety, and service drive everything we do.

Pay: $14.00 - $45.00 per hour

Benefits:

Employee discount
Flexible schedule

Application Question(s):

Are you at least 21 years old and not restricted from owning a firearm?

Work Location: In person

Quick Apply

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