Top 20534 Service Desk Assistant Jobs

Front Desk Agent
Courtyard Carolina Beach Oceanfront —Carolina Beach, NC
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
13d
MSP Service Coordinator
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Vero Networks —Remote
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SW Hotel Management —Los Angeles, CA
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Front Desk assistant
All American Steakhouse / PH Steakhouse —Parkville, MD
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Desk Assistant - Graduate Junction
American Campus Communities —Cambridge, MA
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4d
Front Desk/ Service Assistant
Ooh de Lally —Omaha, NE
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Desk Assistant - xučyun ruwway
American Campus Communities —Albany, CA
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Crew Member
Planet Fitness - CA —Burbank, CA
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Tray line and Room Service Assistant 20 Hours
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Operating Room Assistant – weekends, day shift
Beth Israel Lahey Health —Burlington, MA
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Boulder Oral Surgery —Longmont, CO
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Dental Assistant/Receptionist
Sidney Dental Care —Sidney, OH
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10d
Experienced Dental Assistant/Front desk
Caring Dental Services Pompano LLC —Pompano Beach, FL
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5d
Community Health Manager
Hopland Band of Pomo Indians —Hopland, CA
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Front Desk Agent

Courtyard Carolina Beach Oceanfront -
Carolina Beach, NC

Quick Apply

Job Details

Full-time
13 days ago

Qualifications

Computer operation
Computer skills

Full Job Description

Be the First Smile Our Guests See!

Courtyard by Marriott Carolina Beach Oceanfront is looking for a friendly, professional, and service-oriented Front Desk Clerk to join our team. If you enjoy helping people and thrive in a fast-paced environment, this is the perfect opportunity for you!

Full-Time and Part-Time positions available.

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths:

Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations

Key Duties & Responsibilities:

Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel.
Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Brand: Courtyard Carolina Beach Oceanfront
Address: 100 Charlotte Avenue Carolina Beach, NC - 28428
Property Description: Courtyard Carolina Beach Oceanfront
Property Number: 104

Quick Apply

Refine Your Search

Service Desk Assistant jobs

Front Desk Agent

MSP Service Coordinator

Administrative Assistant

Waiver Processing Assistant

Hotel Assistant Front Desk Manager

Front Desk Representative

VIP Desk Assistant Manager

Assistant Treasurer

Room Attendant

Front Desk assistant

Desk Assistant - Graduate Junction

Front Desk/ Service Assistant

Desk Assistant - xučyun ruwway

Crew Member

Tray line and Room Service Assistant 20 Hours

Operating Room Assistant – weekends, day shift

Oral Surgery Assistant

Dental Assistant/Receptionist

Experienced Dental Assistant/Front desk

Community Health Manager

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