Top 27827 Service Desk Associate Jobs

Help Desk Specialist I - Clinical Applications
Nuvodia, LLC —Remote
- $17.73 - $28.50 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
9d
Medical Assistant
Guam Radiology Consultants —Tamuning, GU
- From $13 an hour
- 8 hour shift
- Vital signs
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Mortgage Loan Officer (Mortgage Advisor)
VERVE A CREDIT UNION —La Crosse, WI
- Weekends as needed
- Mid-level
- Office
- Experience equivalent to degree accepted
Dentist
North American Dental Group —Melbourne, FL
- Full-time
- Dental office
- 11+ years
- Mid-level
- Continuing education credits
- Health insurance
Staff Assistant to the Division of Student Life
Hamilton College —Clinton, NY
- $19 - $21 an hour
- Full-time
- School experience
- Writing skills
- Mid-level
Field Service Technician I
Crane Payment Innovations —Green Bay, WI
- $25 - $27 an hour
- Extended hours
- Writing skills
- Mid-level
- Windows
- Paid training
- Health insurance
Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
Front Desk Ambassador
MCPAWS Regional Animal Shelter —McCall, ID
- $17 - $21 an hour
- Part-time
- Customer service
- Word processing
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
Registered Nurse - Staff Trainer
Arc Allegany-Steuben —Wellsville, NY
- From $62,356.32 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Paid training
- Health insurance
Quick Apply
Mortgage Loan Officer (Mortgage Advisor)
VERVE A CREDIT UNION —La Crosse, WI
- Weekends as needed
- Mid-level
- Office
- Experience equivalent to degree accepted
Front Desk Receptionist (Can speak Chinese and English)
iCare Medical Group —Monterey Park, CA
- $19.20 - $22.00 an hour
- Full-time
- Primary Care
- English
- Clinic
- 401(k)
- Paid time off
Quick Apply
Inventory Associate
LG-OSS, llc —Scotts Valley, CA
- $16.90 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Travel reimbursement
- AD&D insurance
Quick Apply
Associate Veterinarian at MetroVet Veterinary Clinic in Boston MA
MetroVet Veterinary Clinic —Boston, MA
- $120,000 - $140,000 a year
- Full-time
- Mid-level
- Surgery
- Front desk
- Continuing education credits
- Disability insurance
Quick Apply
Certified Occupational Therapy Assistant SIGN ON BONUS $3,000
Burlingame Skilled Nursing —Burlingame, CA
- $45 - $50 an hour
- Full-time
- Background check
- CPR Certification
- Writing skills
- Continuing education credits
- Health insurance
Quick Apply
Guest Services Supervisor- Little Missouri, New Town,ND
Hotel Equities —New Town, ND
- $18 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
8d
Dental Hygienist
Hometown Dental —McMinnville, OR
- $55 - $65 an hour
- Full-time
- CPR Certification
- Dental office
- OSHA
- Continuing education credits
- Paid holidays
Quick Apply
Front Desk Associate
Monmouth Family Health Center —Long Branch, NJ
- $17 - $18 an hour
- Full-time
- Spanish
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Licensed Outpatient Clinician
Children's Hope Alliance —Statesville, NC
- $55,000 - $65,000 a year
- On call
- School experience
- LMFT
- Computer literacy
Quick Apply
Orthodontist
Carolina Orthodontics & Children's Dentistry —Fayetteville, NC
- Full-time
- Dental office
- Doctoral degree
- Children
- Profit sharing
Quick Apply
Front Desk Receptionist
Best Western Pacific Grove —Pacific Grove, CA
- $20 - $26 an hour
- Weekends as needed
- Microsoft Excel
- No background check
- Computer literacy
Quick Apply

I want to receive the latest job alert for Service Desk Associate

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Service Desk Associate jobs near

Help Desk Specialist I - Clinical Applications

Nuvodia, LLC -
Remote

Quick Apply

Job Details

Full-time
$17.73 - $28.50 an hour
9 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Driver's License
Cloud-based systems
Computer hardware
Desktop (troubleshooting support)
Network support
Desktop administration

Full Job Description

Base Pay Range:

$17.73 - $28.50

Job Description:

The Help Desk Specialist I - Clinical Applications position for Nuvodia is a regular, full-time position 40 hours a week, daytime schedule on: Fri(8hrs), Sat(12hrs), Sun(12hrs), Mon(8hrs). This is a fully remote position.

Summary: As the initial phone contact for clients, the help desk employee collects detailed information and prioritizes service requests in order to determine resolution or a method of escalation.

General Description: The Help Desk Specialist I employee must be able to work effectively and efficiently to identify and resolve multiple high priority issues in a fast-paced office environment with constant interruptions and continual deadlines. This position must demonstrate professionalism to the client in order to positively affect customer’s impression of our support. This position must have excellent organizational skills, a sense of urgency, the ability to make good decisions, and the skills needed to effectively prioritize tasks.

Essential Duties / Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Daily Responsibilities

Provides remote and on-site technical support in a clinical setting, as necessary.
Follow security guidelines determined by the industry and management.
Maintains appropriate technical documentation necessary for support, training, and analysis.
Proactively identifies areas for solution improvement – including workflow, configuration, or application changes.
Enters, prioritizes, and escalates service tickets via the ticket system.
Works directly with customers, via the phone, onsite, and online, to provide services and help resolve computing and radiology application problems.
Responds promptly to customer needs, escalates appropriately, and solicits customer feedback to improve service.
Installs and configures appropriate radiology software packages such as PACS, Voice Recognition and other supporting applications.
Resolves general workstation issues, including items related to the operating systems, hardware compatibility, and software interdependencies.
Monitors queue e-mail request folders, providing support and/or coverage to meet queue needs based on department needs and team availability.
Availability to work the after-hours on call schedule as needed.

General Duties and Responsibilities:

Valid state driver’s license and proof of insurance.
Ability to maintain strict confidentiality within the organization.
Honest, pleasant manner, and good personal hygiene. Free of alcohol and drug abuse.
Excellent communication and interpersonal skills.
Detail oriented, ability to multi-task, organized, and able to work in a fast-paced environment.
Demonstrates self-directed learning and participation in continuing education through professional journals, approved seminars, etc.
Follows company departmental standards and personnel policies, with professional demeanor in conduct and appearance, by using good teamwork and communication skills to help identify concerns and solutions, assisting where needed to ensure a smooth functioning department.
Performs other duties or rotates to other shifts as required by displaying team spirit and self-growth, accepting, and performing other projects and responsibilities, and requesting other projects and responsibilities.

Supervisory Responsibilities:

There is no supervisory responsibility in this position

Advocacy:

Treats all clients with dignity and respect, Provides excellent customer service, Conforms to and is an advocate for HIPAA regulations. Leads as an advocate for Nuvodia by knowing, understanding and living the mission, values and goals.

Qualifications:

Education: Associate degree in related field or equivalent experience.
Experience& Knowledge:
- Required, One year experience in the following:
  - Technical helpdesk experience
  - Experience with Workstation, Network and Cloud Technology
  - Knowledge of Workstation Hardware & Software support
- Desired
  - Fundamental knowledge of healthcare or radiology application functionality.
  - Experience supporting RIS, PACS, or Voice Recognition systems
Drug Test: Eligible employees must be able to pass a post-offer, pre-employment drug test.

Benefits Include: Employees can enroll in medical and dental insurance and are covered by basic vision and term life insurance. Employees are able to enroll in our company's 401k retirement plan with employer matching opportunities and will receive paid vacation, sick, and personal leave, paid holidays and quarterly profitability bonuses.

Nuvodia/Inland is an EEO employer...

Work Location: Remote

Quick Apply

Refine Your Search

Service Desk Associate jobs

Help Desk Specialist I - Clinical Applications

Medical Assistant

Mortgage Loan Officer (Mortgage Advisor)

Dentist

Staff Assistant to the Division of Student Life

Field Service Technician I

Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

Front Desk Ambassador

Registered Nurse - Staff Trainer

Mortgage Loan Officer (Mortgage Advisor)

Front Desk Receptionist (Can speak Chinese and English)

Inventory Associate

Associate Veterinarian at MetroVet Veterinary Clinic in Boston MA

Certified Occupational Therapy Assistant SIGN ON BONUS $3,000

Guest Services Supervisor- Little Missouri, New Town,ND

Dental Hygienist

Front Desk Associate

Licensed Outpatient Clinician

Orthodontist

Front Desk Receptionist

I want to receive the latest job alert for Service Desk Associate

Related Searches

Explore jobs in more locations

Nuvodia/Inland is an EEO employer...

Job Seeker Tools

Employer Tools

Browse

Stay Connected