Top 30220 Service Desk Associate Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Customer Care Associate
Health Advocate —Remote
- From $16.50 an hour
- Full-time
- Remote
- Medical office experience
- HIPAA
- Organizational skills
- Paid holidays
- Health insurance
Service Desk Analyst - Remote (After Hours)
K2 Services —Remote
- $36,000 - $39,000 a year
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Health insurance
- 401(k) matching
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Scheduler
Mereo Fiber —Remote
- Remote
- Office
- High school diploma or GED
- 1 year
Quick Apply
Remote Healthcare Call Center Representative
Conduent Commercial Solutions, LLC —Remote
- $16 an hour
- Weekends as needed
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
Help Desk Specialist I - Clinical Applications
Nuvodia, LLC —Remote
- $17.73 - $28.50 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
5d
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Associate Service Desk Technician - Tier I - SkillBridge
Govcio LLC —Remote
- Full-time
- Military
- Windows
- High school diploma or GED
IT Help Desk Associate
UFC Gym —Brea, CA
- $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Work from home
- Employee discount
Quick Apply
Medical Assistant
Guam Radiology Consultants —Tamuning, GU
- From $13 an hour
- 8 hour shift
- Vital signs
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Mortgage Loan Officer (Mortgage Advisor)
VERVE A CREDIT UNION —La Crosse, WI
- Weekends as needed
- Mid-level
- Office
- Experience equivalent to degree accepted
Community Health Manager
Hopland Band of Pomo Indians —Hopland, CA
- $25 - $31 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist (Can speak Chinese and English)
iCare Medical Group —Rowland Heights, CA
- $19.20 - $22.00 an hour
- Full-time
- Primary Care
- English
- Clinic
- 401(k)
- Paid time off
Quick Apply
Dental Hygienist
Hometown Dental —McMinnville, OR
- $55 - $65 an hour
- Full-time
- CPR Certification
- Dental office
- OSHA
- Continuing education credits
- Paid holidays
Quick Apply
Front Desk Receptionist (Can speak Chinese and English)
iCare Medical Group —West Covina, CA
- $19.20 - $22.00 an hour
- Full-time
- Primary Care
- English
- Clinic
- 401(k)
- Paid time off
Quick Apply
Pediatric Dentist
The Smile Lodge Pediatric Dentistry —Albany, NY
- From $225 an hour
- Full-time
- Dental office
- Doctoral degree
- Mid-level
Quick Apply
Licensed Optician
Fishbaugh Family EyeCare - Lima —Lima, OH
- Merchandising
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Audiovisual Support Engineer
Samaritan's Purse —Boone, NC
- Full-time
- 7 years
- System design
- English
- Paid holidays
- Disability insurance

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Help Desk Specialist

Concept Plus -
Remote

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

Service Desk Associate jobs

Help Desk Specialist

Customer Care Associate

Service Desk Analyst - Remote (After Hours)

Helpdesk Customer Support

Scheduler

Remote Healthcare Call Center Representative

IT Specialist (Tier 1)

Help Desk Specialist I - Clinical Applications

IT Service Representative (IT Help Desk)

Associate Service Desk Technician - Tier I - SkillBridge

IT Help Desk Associate

Medical Assistant

Mortgage Loan Officer (Mortgage Advisor)

Community Health Manager

Front Desk Receptionist (Can speak Chinese and English)

Dental Hygienist

Front Desk Receptionist (Can speak Chinese and English)

Pediatric Dentist

Licensed Optician

Audiovisual Support Engineer

I want to receive the latest job alert for Service Desk Associate

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