Top 5906 Service Desk Engineer Jobs

Systems Engineer 1 - Service Desk
Anatomy IT, LLC —Remote
- On call
- Remote
- Mid-level
- Windows
- AWS
- Disability insurance
- Health insurance
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Junior Engineer - Tier 1 Helpdesk Support
Defense Unicorns —San Antonio, TX
- $102,000 - $138,000 a year
- On call
- Remote
- Azure
- Windows
- AWS
- Paid parental leave
- Health savings account
Project Engineer
CTL|Thompson, Inc. —Bozeman, MT
- $80,000 - $100,000 a year
- Full-time
- Clean driving record
- Construction site
- 5 years
- Profit sharing
- Health savings account
11d
Field Service Engineer
GEA —Hudson, WI
- Full-time
- Mid-level
- 3 years
- Driver's License
Regional Project Engineer (Pittsburgh Region)
Global Data Consultants —Chambersburg, PA
- System design
- Windows
- Bachelor's degree
- Opportunities for advancement
Sr. Infrastructure and Cloud Engineer
BSF —Jacksonville, FL
- Full-time
- Office
- In-person
- Senior level
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Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
Maintenance Model T
Model T Casino —Winnemucca, NV
- $14 - $18 an hour
- Weekends as needed
- English
- Mid-level
- Hotel
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10d
Senior Cybersecurity Engineer
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Paid holidays
- Health insurance
Transport and Facilities Engineer
Logix Fiber Networks —Austin, TX
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Health insurance
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Project Manager
Briggs Electric —Carson City, NV
- $125,000 - $150,000 a year
- Full-time
- Construction site
- Ability to walk for extended periods
- Engineering
- Paid holidays
- Health insurance
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Quality Manager CNC Inspection & Customer Quality
DW PRODUCTS —Cedar Rapids, IA
- Full-time
- Mid-level
- US work authorization
- In-person
- Paid holidays
- Disability insurance
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Civil Engineer – All Levels of Experience
KPM Franklin —Orlando, FL
- $50,000 - $150,000 a year
- Full-time
- Background check
- AutoCAD
- Civil engineering
- Health savings account
- Paid holidays
Quick Apply
Director of Technical Services
AVSi —Minneapolis, MN
- $85,000 - $115,000 a year
- Full-time
- Hospitality
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Structural Planner Estimator
Life Cycle Engineering —Bremerton, WA
- Full-time
- Military
- Research
- Office
- Health savings account
- Paid holidays
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5d
Mechanical Design Engineer (Entry Level)
PTR-Precision Technologies, Inc. —Enfield, CT
- $60,000 - $80,000 a year
- Full-time
- Background check
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Construction Project Engineer
MLB Construction Services, LLC —Malta, NY
- $65,000 - $85,000 a year
- Full-time
- Construction site
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Service Desk Engineer III
Infinity Technology Services —Kansas City, MO
- $60,000 - $75,000 a year
- Weekends as needed
- Background check
- Azure
- 5 years
- Paid training
- Health insurance
Quick Apply
Technical Sales-Systems Engineer
GTS Technology Solutions —Houston, TX
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Azure
- Health savings account
- Disability insurance
Quick Apply
9d
Unified Communications Engineer - Senior
Amentum —Warrenton, VA
- $155,000 - $175,000 a year
- Full-time
- 8 years
- Bachelor's degree
- Team management
- Health savings account
- Relocation assistance
Quick Apply

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Systems Engineer 1 - Service Desk

Anatomy IT, LLC -
Remote

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Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

SaaS platforms
SaaS

Full Job Description

The Systems Engineer 1 – Service Desk (SE1) is responsible for the delivery of high-quality IT technical professional services to our clientele. These services may include consulting, remote troubleshooting, and support for clients with various technologies, installation and integration, and troubleshooting of systems services. The SE1 must demonstrate superior proficiency in the performance of these services. Dedication to quality and customer satisfaction are critical success factors for this position.

RESPONSIBILITIES

Customer Satisfaction through the delivery of world class Support Services
Optimizing productivity while assigned to customer tickets or projects
Ability to prioritize work through ticket and project status
Problem-solving and resolution of systems issues and escalating where appropriate
Ticket Quality Control and Ticket Management
Customer Service, including phone, video, and email communication
Occasional on-site to nearby customers (less than 5%)
Occasional on-call responsibility/rotation
Participation in process improvement initiatives
Documentation skills for customer environments

EDUCATION & EXPERTISE

1-3 years’ experience as a Systems Engineer
Ability to troubleshoot, Analyze, and configure VMware, O365, backups, desktops, Window, client/server in a variety of Operating Systems
Proven track record and experience with Microsoft, Mac, and Virtual services
Participate in planning and execution of new and existing equipment hardware and firmware upgrades, including patching
Working technical knowledge of current network hardware, protocols, and internet standards
Strong background with ticketing systems and tracking work
1+ years in a customer facing role, MSP preferred
2+ years working with SaaS products
Microsoft Certifications preferred
Bonus point for Intune, ConnectWise, RRM tool experience
Virtualization technology certified a plus (Azure, VM Ware and AWS)
Experience with MSP tools like ITGlue are a bonus

CORE COMPETENCIES

Outstanding capabilities to troubleshoot and correct Server, PC, Desktop, VM, Client/Server issues
Strong broad-based knowledge of VM, hardware, Operating systems, patching, backup, security protocols, basic understanding of Network protocols, and Remote Management tools
Ability to communicate effectively and professionally with all customer contacts
Ability to provide clear written communication for ticket/project updates
Clear written communication to maintain organization and control over all information related to customer tickets and assignments
Excellent verbal skills for customer interaction
Excellent documentation skills
Dedicated to always providing exceptional customer service
Proficiency in all aspects of the core technical requirements
Strong team collaboration skills

THE COMPANY

Anatomy IT is a managed IT services and cybersecurity provider purpose-built for healthcare organizations. We support regulated healthcare environments across multiple care settings, helping clients reduce risk, maintain compliance, modernize infrastructure, and deliver reliable, secure technology that supports patient care and clinical operations. Our clients choose partners they trust.

WHY ANATOMY IT?

Anatomy IT embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. We deliver exceptional results by caring deeply for people and community, speaking up with honesty, fueling our mission with passion and grit, and taking full ownership with integrity and accountability.

BENEFITS

We love collaborating and working together as a team. Our benefits include healthcare (medical, dental & vision), 401K fund contribution, paid-time-off, short & long-term disability, and a family atmosphere of caring and concern for each team member.

EQUAL OPPORTUNITY EMPLOYER

We are proud to be an equal opportunity employer – and celebrate our employees' differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all the responsibilities and skills required of team members.

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Refine Your Search

Service Desk Engineer jobs

Systems Engineer 1 - Service Desk

Junior Engineer - Tier 1 Helpdesk Support

Project Engineer

Field Service Engineer

Regional Project Engineer (Pittsburgh Region)

Sr. Infrastructure and Cloud Engineer

Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

Maintenance Model T

Senior Cybersecurity Engineer

Transport and Facilities Engineer

Project Manager

Quality Manager CNC Inspection & Customer Quality

Civil Engineer – All Levels of Experience

Director of Technical Services

Structural Planner Estimator

Mechanical Design Engineer (Entry Level)

Construction Project Engineer

Service Desk Engineer III

Technical Sales-Systems Engineer

Unified Communications Engineer - Senior

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