Top 5389 Service Desk Engineer Jobs

Managed Services Engineer
QUALITECH COMPUTERS —Staten Island, NY
- From $50,000 a year
- Part-time
- Hybrid work
- 5 years
- Windows
- Analysis skills
- Health insurance
- Paid time off
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IT Support Engineer
AdvanTech —Gainesville, FL
- $50,000 - $70,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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Help Desk Engineer
Brown Jordan —El Paso, TX
- $75,000 - $80,000 a year
- Weekends as needed
- Spanish
- Azure
- English
- Health savings account
- Health insurance
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Support / Systems Engineer
Uptime Legal Systems —Eden Prairie, MN
- Up to $55,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
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Unified Communications Engineer
Reliant IS —SeaTac, WA
- $30 - $35 an hour
- 8 hour shift
- Computer Science
- Windows
- Analysis skills
- Health insurance
- Dental insurance
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11d
Technical Support Engineer
Dell International Services —San Mateo, CA
- From $90,000 a year
- Bachelor's degree
- Computer networking
- Communication skills
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Network Engineer
Syntiro Networks, Inc —Remote
- $30 - $60 an hour
- Full-time
- Remote
- Heavy lifting
- Mid-level
- Analysis skills
- Flexible schedule
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Service Desk Engineer II
Avita Care Solutions —Atlanta, GA
- $54,000 - $70,400 a year
- Weekends as needed
- Computer science
- Computer Science
- HIPAA
- Paid jury duty
- Paid parental leave
WordPress Engineer
The Publisher Desk Inc —Remote
- $0 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Research
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IT Service Desk Engineer
Los Angeles Dodgers LLC —Los Angeles, CA
- $38 - $43 an hour
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
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13d
Service Desk Engineer
GFI Digital —Jefferson City, MO
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
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Entry/Associate Electrical R&D Test Engineer
Saronic Technologies —Austin, TX
- Full-time
- Bachelor of Science
- Office
- Analysis skills
- Paid parental leave
- Paid holidays
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IT Support Engineer
ID Tech Solutions —Lakewood, NJ
- $26 - $30 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
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Software Engineer - Special Programs
Saronic Technologies —Austin, TX
- Full-time
- System design
- Office
- Computer networking
- Paid parental leave
- Paid holidays
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Manufacturing Systems Engineer
Saronic Technologies —Austin, TX
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Full Stack Software Engineer, Program Systems
Saronic Technologies —Austin, TX
- Full-time
- Computer Science
- Office
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Full Stack Software Engineer, Program Systems
Saronic Technologies —Washington, DC
- Full-time
- Computer Science
- Office
- 3 years
- Paid parental leave
- Paid holidays
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Service Desk Support Engineer
M.S. Walker Inc. —Norwood, MA
- $60,000 - $80,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Disability insurance
- Health insurance
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11d
Help Desk Team Lead
Decypher Technologies —Remote
- $24 - $30 an hour
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Field Service Engineer/ Service Desk Engineer -CT
Omega Systems —Stamford, CT
- Full-time
- System design
- Mid-level
- Office
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Managed Services Engineer

QUALITECH COMPUTERS
Staten Island, NY

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Job Details

Part-time | Full-time
From $50,000 a year

Benefits

Health insurance
Paid time off

Qualifications

Customer communication
Windows
Computer hardware
Remote access software
IT
Linux

Full Job Description

Job Overview
We are seeking a highly experienced Managed Service Provider (MSP) Engineer to join our growing team. This role is ideal for a seasoned professional who thrives in fast-paced, multi-client environments and has a strong background in Microsoft cloud technologies, RMM platforms, cybersecurity, and end-user support.

You will be responsible for managing, maintaining, and supporting a diverse client base, ensuring stability, security, and performance across all environments.

Responsibilities

Provide advanced technical support across multiple client environments (Tier 2/3)
SharePoint Online
OneDrive
Azure / Entra ID
Intune (endpoint management & compliance)
Microsoft Purview (compliance & data governance)
Administer and monitor RMM platforms for proactive maintenance and alerting
Perform system deployments, migrations, and upgrades (cloud & hybrid environments)
Manage backup and disaster recovery solutions (including Dropsuite or similar platforms)
Respond to and resolve support tickets within SLA guidelines using ticketing systems
Provide remote troubleshooting and on-site support when required
Endpoint protection
Email security
MFA and identity security
Vulnerability remediation
Document processes, configurations, and client environments
Collaborate with internal team members and escalate issues when necessary
Participate in on-call rotation as needed
Manage computer systems including desktop support, server administration (Windows Server), and computer hardware maintenance.
Configure and maintain network components such as LAN, VPNs, firewalls, DNS, TCP/IP protocols, and wireless solutions like Meraki.
Utilize tools like SCCM, GPO, Active Directory, BMC Remedy, ServiceNow, Jira for system management and ticketing workflows.
Support IT infrastructure including network administration, mobile device management, and cloud-based services.
Assist in security configurations such as firewall rules, VPN access controls, and network segmentation to safeguard client data.
Collaborate with cross-functional teams to analyze issues using analysis skills and develop effective solutions promptly.
Document all support activities thoroughly in help desk systems and communicate clearly with clients to ensure high customer satisfaction.

Experience

5+ years of experience in an MSP or multi-client IT environment
Microsoft 365 ecosystem (SharePoint, OneDrive, Azure, Intune, Purview)
RMM tools (ConnectWise, Datto, NinjaOne, or similar)
PSA/ticketing systems (Atera, ConnectWise Manage, Autotask, etc.)
Windows Server & desktop environments
Networking fundamentals (DNS, DHCP, VPNs, firewalls)
Active Directory & Azure AD
Proven experience with remote support and troubleshooting
Experience with backup solutions (Dropsuite or equivalent)
Strong cybersecurity awareness and implementation experienceProven experience in IT support roles with a focus on desktop support and network administration.
Strong knowledge of operating systems including Windows (Windows 10/11), macOS, Linux distributions.
Hands-on experience troubleshooting computer networking concepts such as TCP/IP, DNS, DHCP, LAN/WAN configurations.
Familiarity with enterprise tools like SCCM (System Center Configuration Manager), GPO (Group Policy Objects), Active Directory management.
Experience supporting mobile devices and remote access solutions such as VPNs and remote desktop protocols.
Knowledge of security practices involving firewalls, VPNs, and network security protocols like TCP/IP.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.

Pay: From $50,000.00 per year

Benefits:

Health insurance
Paid time off

Work Location: Hybrid remote in Staten Island, NY 10306

Quick Apply

Refine Your Search

Service Desk Engineer jobs

Managed Services Engineer

IT Support Engineer

Help Desk Engineer

Support / Systems Engineer

Unified Communications Engineer

Technical Support Engineer

Network Engineer

Service Desk Engineer II

WordPress Engineer

IT Service Desk Engineer

Service Desk Engineer

Entry/Associate Electrical R&D Test Engineer

IT Support Engineer

Software Engineer - Special Programs

Manufacturing Systems Engineer

Full Stack Software Engineer, Program Systems

Full Stack Software Engineer, Program Systems

Service Desk Support Engineer

Help Desk Team Lead

Field Service Engineer/ Service Desk Engineer -CT

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