Top 5598 Service Desk Engineer Jobs

Systems Engineer 2 - Service Desk (EMR)
Anatomy IT, LLC —Remote
- On call
- Mid-level
- Windows
- AWS
- Disability insurance
- Health insurance
Quick Apply
8d
IT Support Engineer (MSP EXPERIENCE REQUIRED)
Confidential —Fort Myers, FL
- From $60,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Licensed Senior Structural Project Manager (Bridge)
Huitt-Zollars —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Commuter assistance
- AD&D insurance
Quick Apply
Project Manager
Briggs Electric —Carson City, NV
- $125,000 - $150,000 a year
- Full-time
- Construction site
- Ability to walk for extended periods
- Engineering
- Paid holidays
- Health insurance
Quick Apply
Project Engineer
CTL|Thompson, Inc. —Bozeman, MT
- $80,000 - $100,000 a year
- Full-time
- Clean driving record
- Construction site
- 5 years
- Profit sharing
- Health savings account
1d
Systems Engineer
3Nines Technologies, Inc. —Oklahoma City, OK
- From $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Senior Installation Field Engineer
MKS2 Technologies —Hot Springs, SD
- $70,000 - $80,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Audiovisual Support Engineer
Samaritan's Purse —Boone, NC
- Full-time
- 7 years
- System design
- English
- Paid holidays
- Disability insurance
Hotel Engineer I
Gravity Haus —Winter Park, CO
- $20 - $26 an hour
- Part-time
- Mid-level
- Computer skills
- In-person
- Health savings account
- Health insurance
Quick Apply
Regional Project Engineer (Pittsburgh Region)
Global Data Consultants —Chambersburg, PA
- System design
- Windows
- Bachelor's degree
- Opportunities for advancement
13d
Senior IT Support Engineer
A Fast Growing AI Robotics Company —Cambridge, MA
- $55 - $65 an hour
- Full-time
- Google Workspace
- 5 years
- Office
- Commuter assistance
- Disability insurance
Quick Apply
Senior Cybersecurity Engineer
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Paid holidays
- Health insurance
Mechanical Design Engineer (Entry Level)
PTR-Precision Technologies, Inc. —Enfield, CT
- $60,000 - $80,000 a year
- Full-time
- Background check
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Senior Network Engineer
Quanta Manufacturing Fremont —Fremont, CA
- $120,000 - $135,000 a year
- Full-time
- Computer Science
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Construction Project Manager
CEG Solutions —Albany, NY
- $120,000 - $135,000 a year
- Full-time
- Background check
- Up to 50% travel
- Construction site
- Health savings account
- Health insurance
Quick Apply
Installation Project Engineer - Portage
Integrated Mill Systems —Portage, IN
- $65,000 - $95,000 a year
- Day shift
- Microsoft Excel
- Writing skills
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Mechanical Engineering Manager
Cohu, Inc. —San Diego, CA
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Maintenance Model T
Model T Casino —Winnemucca, NV
- $14 - $18 an hour
- Weekends as needed
- English
- Mid-level
- Hotel
Quick Apply
23h
Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
Property Maintenance Technician - Grand Hotel
Xanterra Travel Collection —Tusayan, AZ
- $18.40 an hour
- Overtime
- Residential
- Hotel
- 1 year
- AD&D insurance
- Paid holidays

I want to receive the latest job alert for Service Desk Engineer

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Service Desk Engineer jobs near

Systems Engineer 2 - Service Desk (EMR)

Anatomy IT, LLC -
Remote

Quick Apply

Job Details

8 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Network hardware support
Firmware
Windows
Virtualization tools
Patch management
Desktop (troubleshooting support)
Clinical information systems
Network protocols
SaaS platforms
Systems engineering
Server virtualization
Windows Server administration
SaaS
Desktop administration
Ticketing system technical support

Full Job Description

The System Engineer 2 - Service Desk role is responsible for the delivery of high-quality IT technical professional services to our clientele. This candidate must have 2 to 3 years of EMR (Electronic Medical Record) experience. These services may include consulting, remote troubleshooting, and support for clients with various technologies, installation and integration, and troubleshooting of Systems services. The Systems Engineer must demonstrate superior proficiency in the performance of these services. Dedication to quality and customer satisfaction are critical success factors for this position.

PRIMARY DUTIES include but are not limited to:

Customer Satisfaction through the delivery of world class Support Services.
Optimizing productivity while assigned to customer tickets or projects.
Ability to prioritize work through ticket and project status.
Problem-solving and resolution of systems issues and escalating where appropriate.
Ticket Quality Control and Ticket Management.
Customer Service including phone, video, and email communication.
Occasional on-site to nearby customers (less than 5%).
Occasional on-call responsibility/rotation.
Participation in process improvement initiatives.
Documentation skills for customer environments.

COMPETENCIES:

Outstanding capabilities to troubleshoot and correct Server, PC, Desktop, VM, Client/Server issues.
Strong broad-based knowledge of VM, hardware, Operating systems, patching, backup, security protocols, basic understanding of Network protocols, and Remote Management tools.
Ability to communicate effectively and professionally with all customer contacts.
Ability to provide clear written communication for ticket/project updates.
Clear written communication to maintain organization and control over all information related to customer tickets and assignments.
Excellent verbal skills for customer interaction.
Excellent documentation skills.
Dedicated to always providing exceptional customer service.
Proficiency in all aspects of the core technical requirements.
Strong team collaboration skills.

REQUIRED EXPERIENCE REQUIRED:

2-3 years' experience of Electronic Medical Record support (EMR)
3-5 years’ experience as a Systems Engineer.
Ability to troubleshoot, Analyze, and configure VMware, O365, backups, desktops, Window, client/server in a variety of Operating Systems.
Proven track record and experience with Microsoft, Mac, and Virtual services.
Participate in planning and execution of new and existing equipment hardware and firmware upgrades, including patching.
Working technical knowledge of current network hardware, protocols, and internet standards.
Strong background with ticketing systems and tracking work.
2+ years in a customer facing role, MSP preferred.
2+ years working with SaaS products.

PREFERRED CERTIFICATIONS/Skills:

Microsoft Certifications preferred.
Bonus point for Intune, ConnectWise, RRM tool experience.
Virtualization technology certified a plus. (Azure, VM Ware and AWS)
Experience with MSP tools like ITGlue are a bonus.

TRAVEL: Travel is required, but only occasionally, and is less than 5%.

WHY ANATOMY IT?

Anatomy IT embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. We believe in putting our customers first, empowering our people to drive growth, being technologically innovative, simplifying the complex, delivering results to our commitments with a sense of urgency while embracing diversity, equity, and inclusion.

THE COMPANY

Anatomy IT helps healthcare providers deliver exceptional patient care through technology and cybersecurity solutions. With 30+ years of experience, we understand healthcare organizations' unique risks, opportunities, and challenges. Anatomy IT is one of the largest and fastest-growing healthcare IT companies, partnering with over 19,000 providers and healthcare staff nationwide, including ASCs, physician groups and hospitals.

BENEFITS

We love collaborating and working together as a team. Our benefits include healthcare (medical, dental & vision), 401K fund contribution, paid-time-off, short & long-term disability, and a family atmosphere of caring and concern for each team member.

EQUAL OPPORTUNITY EMPLOYER

We are proud to be an equal opportunity employer – and celebrate our employees' differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all responsibilities, and skills required of employees.

Quick Apply

Refine Your Search

Service Desk Engineer jobs

Systems Engineer 2 - Service Desk (EMR)

IT Support Engineer (MSP EXPERIENCE REQUIRED)

Licensed Senior Structural Project Manager (Bridge)

Project Manager

Project Engineer

Systems Engineer

Senior Installation Field Engineer

Audiovisual Support Engineer

Hotel Engineer I

Regional Project Engineer (Pittsburgh Region)

Senior IT Support Engineer

Senior Cybersecurity Engineer

Mechanical Design Engineer (Entry Level)

Senior Network Engineer

Construction Project Manager

Installation Project Engineer - Portage

Mechanical Engineering Manager

Maintenance Model T

Tier 3 Engineer

Property Maintenance Technician - Grand Hotel

I want to receive the latest job alert for Service Desk Engineer

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected