Top 37942 Service Desk Jobs

Customer Service Representative
Nauticon Office Solutions —Gaithersburg, MD
- From $43,000 a year
- 8 hour shift
- Bilingual
- Background check
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
12d
Data Entry Clerk
GAP Community Child Development Centre —Washington, DC
- $25.09 - $30.22 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
9d
Order Entry
Bodycote North America —Santa Fe Springs, CA
- $22 - $28 an hour
- Full-time
- Computer literacy
- Basic math
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Data Entry Clerk
KARYA Technologies inc —Austin, TX
- $29.30 - $37.27 an hour
- Temporary
- Hybrid work
- Bilingual
- Google Workspace
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
6d
Data Entry Clerk
Approved Freight Forwarders —City of Industry, CA
- $19 an hour
- Full-time
- Office
- Residential
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
12d
Customer Service/Front Desk
Goldfish Swim School - Omaha —Omaha, NE
- $16 - $18 an hour
- Part-time
- Sales
- Experience working with children
- Organizational skills
- Paid training
- On-the-job training
Quick Apply
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Service Operations Coordinator
Allstar Heating and Air Conditioning —Buellton, CA
- $25 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Health insurance
Quick Apply
OFFICE ASSISTANT (TYPING)
California Highway Patrol —Butte County, CA
- $3,273 - $4,445 a month
- Full-time
- Computer literacy
- Office
- Typing
- Free parking
4d
Onboarding Coordinator / Front Desk
Title Guaranty of Guam —Hagåtña, GU
- $11 - $15 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
7d
Patient Care Coordinator
Confidential —Summerland Key, FL
- $22 - $28 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Relocation assistance
- Health insurance
Quick Apply
Medical Front Desk Receptionist
Neurosurgery —Great Neck, NY
- $18 - $21 an hour
- Full-time
- Customer service
- Writing skills
- Medical office experience
Quick Apply
Staff Assistant to the Division of Student Life
Hamilton College —Clinton, NY
- $19 - $21 an hour
- Full-time
- School experience
- Writing skills
- Mid-level
Executive Secretary
CAD Law, LC —Salina, KS
- $18 - $20 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist Float, Pediatrics, Lebanon
Heritage Medical Associates —Lebanon, TN
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
6d
Dental Front Desk Coordinator
Twohig Dentistry —Albuquerque, NM
- $18 - $21 an hour
- Full-time
- Dental office
- Organizational skills
- In-person
- Employee discount
- Retirement plan
Quick Apply
Medical Office Receptionist/Patient Coordinator Bilingual Russian
Alexander Golberg Physician, P.C. —Brooklyn, NY
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- HIPAA
- English
Quick Apply
Executive Personal Assistant
Studio 9, Inc. —Monrovia, CA
- $18 - $22 an hour
- Part-time
- Writing skills
- Mid-level
- Office
- Employee discount
- Flexible schedule
Quick Apply
Dental Office Front Desk
Northwest Dental Associates —Medford, OR
- Overtime
- Dental office
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
SAFE HARBOR INSURANCE SERV., LLC —Somerset, KY
- $14 - $16 an hour
- Full-time
- Bilingual
- Spanish
- Google Workspace
4d

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Customer Service Representative

Nauticon Office Solutions -
Gaithersburg, MD

Quick Apply

Job Details

Full-time
From $43,000 a year
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Flexible schedule

Qualifications

Bilingual
Software troubleshooting
Customer service
English
Contracts
Individual consumer customer service

Full Job Description

Customer Service Representative

About Nauticon

Nauticon (www.nauticon.com) is a technology leader that proudly serves customers with printing and imaging products, managed IT services, and workflow management. Nauticon’s primary core value is “Service First.” All Nauticon team members are expected to exhibit excellent customer service and our customer feedback indicates that we practice what we preach! Imagine working for a company selling cutting-edge technology products that provide competitive benefits, competitive pay, and more. As one of the largest and growing local technology leaders, we want you to join us!

Salary: $43,000+, commensurate with experience and qualifications

Work Hours: M-F 8am-5pm

Position summary: Nauticon is seeking a customer-centric, detail-oriented Customer Service Representative to support its Managed IT and Office Equipment service operations. The primary responsibilities of the Customer Service Representative are to answer incoming customer calls, enter service tickets and supply orders into the appropriate database, assign and schedule service tickets, and respond to customer inquiries. This position provides ample exposure to both IT and general business operations and is a fantastic entry-level career opportunity. Company breakfasts, prize wheel spins, team-building events, hybrid work schedules, company swag, and the opportunity to attend an all-expenses paid trip for two are just a few of the perks that make Nauticon such a great place to work—apply today and see for yourself!

Position responsibilities:

· Answer overflow IT help desk and office equipment service and supply calls

· Create service tickets and supply orders in the appropriate database

· Assign and schedule service tickets as needed

· Assist customers with troubleshooting minor service issues via phone

· Respond to customer inquiries

· Maintain current customer information in database (i.e. phone number, address, point of contact)

· Review service tickets for completion and mark as “closed” when appropriate

· Other administrative duties as assigned

Skills and Abilities:

· Excellent communication skills

· Ability and desire to provide exceptional customer service

· Ability to act with a sense of urgency while paying attention to detail

· Ability to multi-task effectively and thrive in a fast-paced environment

· Ability to work independently and as part of a team

Education/Experience Requirements:

· 1-3 years of customer service experience

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be an exhaustive list of all responsibilities, duties and skills, nor are these statements intended to create a contract of employment between the employee and Nauticon.

Nauticon is an Equal Opportunity Employer
Nauticon provides equal employment opportunity to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state or local laws.

Benefits
Nauticon offers eligible employees an attractive benefits package including health care, tuition assistance, 401(k), paid time off and much more.

Job Type: Full-time

Pay: From $43,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Ability to Commute:

Gaithersburg, MD 20877 (Preferred)

Ability to Relocate:

Gaithersburg, MD 20877: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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