Top 2499 Service Express Agent Jobs

Domestic Forwarding Agent II
Watchpoint Logistics, Inc. —Burlingame, CA
- $25 - $28 an hour
- Hybrid work
- Writing skills
- Mid-level
- Office
- Wellness program
- Health insurance
9d
Senior Trial Attorney
Gomez Law APC —Los Angeles, CA
- $200,000 - $300,000 a year
- Full-time
- Hybrid work
- Management
- 5 years
- Office
- Paid training
- Paid holidays
Quick Apply
Branch & Concierge Operations Supervisor I Licensing Required
Raymond James Financial, Inc. —Southfield, MI
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
Senior Manager, HMG Central Intake & Referral
Bright Beginnings ESCNEO —Independence, OH
- $74,487 - $104,282 a year
- Full-time
- Marketing
- Writing skills
- Master's degree
- Paid holidays
- Health insurance
Quick Apply
9d
Warehouse Worker/Driver
Fazio Mechanical Services, Inc. —Aspinwall, PA
- $18 - $19 an hour
- 8 hour shift
- CDL B
- Forklift
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Air Logistics Warehouse Agent
Worldwide Flight Services - USA —Allentown, PA
- $19.75 an hour
- Weekends as needed
- Background check
- 18 years or older
- English
- Paid training
- Health insurance
Overnight Air Logistics Warehouse Agent
WFS Express, Inc. —Toledo, OH
- Weekends as needed
- 18 years or older
- English
- High school diploma or GED
- 401(k)
- Employee discount
Quick Apply
Customer Support Agent
gosqueeze.com —Rexburg, ID
- $18 - $25 an hour
- Part-time
- Background check
- High school diploma or GED
- Leadership
- Health savings account
- Health insurance
Quick Apply
Housekeeping Public Areas
Grand View Lodge —Nisswa, MN
- $16.50 - $19.00 an hour
- Full-time
- Inventory management
- Ability to walk for extended periods
- Ability to climb stairs
Air Export Coordinator (Mandarin Bilingual)
EXPRESS LINE CORPORATION —Doral, FL
- $20 - $25 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Paid holidays
- Health insurance
Quick Apply
Senior Full-Stack Engineer (AI-Augmented)
Omnizant —Port Washington, NY
- $100,000 a year
- Full-time
- In-person
- Senior level
- Free parking
- Health savings account
Quick Apply
Facilities Technician for Environmental Services
OCS Green Leaves d/b/a Perpetual Brands —Holliston, MA
- $19 an hour
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent
Holday Inn Express —Mercer, PA
- From $13 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
4d
Application Security Engineer
Wolfe, LLC —Pittsburgh, PA
- $110,000 - $120,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Airport Agent - Ramp (Part-Time) (JAC)
United Ground Express —Jackson, WY
- $25 an hour
- Overtime
- Background check
- 18 years or older
- Clean driving record
- Paid training
- Health insurance
Quick Apply
Hotel Banquets Assistant Manager - Flex Year Round - Full Time
Steamboat Ski Resort —Steamboat Springs, CO
- $21 - $22 an hour
- Full-time
- Background check
- 18 years or older
- Urgent Care
- Commuter assistance
- Paid parental leave
Fleet Manager I
BENNETT MOTOR EXPRESS MANAGEMENT INC —Broussard, LA
- Full-time
- Customer service
- Mid-level
- Analysis skills
Quick Apply
Front Desk Agent
Grand View Lodge —Nisswa, MN
- $17.50 - $19.00 an hour
- Part-time
- Microsoft Word
- Ability to walk for extended periods
- Ability to climb stairs
4d
Geotechnical Driller
Bacon Farmer Workman/Marcum Engineering —Paducah, KY
- $25 - $35 an hour
- Overtime
- Heavy equipment operation
- Mid-level
- CDL
- Health savings account
- Paid holidays
Quick Apply
Claims Manager
Big G Express, Inc. —Shelbyville, TN
- On call
- Writing skills
- Mid-level
- Office
Quick Apply

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Domestic Forwarding Agent II

Watchpoint Logistics, Inc. -
Burlingame, CA

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Job Details

$25 - $28 an hour
9 days ago

Benefits

Wellness program
Health insurance
Dental insurance
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Optimizing workflow processes
Resource allocation
General freight transportation
Computer operation
Customer communication
Writing skills
Logistics customer service
High school diploma or GED
Continuous improvement
Quality improvement
Root cause analysis
Cross-functional collaboration
Cross-functional communication

Full Job Description

Description:

Domestic Forwarding Agents, work directly with carriers to manage and execute the daily shipping of freight for our customers. They are responsible for assigning carriers to loads, maintaining the accuracy of shipment information, tracking and tracing of loads, and problem resolution. Forwarding Agents thrive in a fast paced environment and use their strong communication skills to develop and grow relationships with our carriers.

**This is a hybrid position, must be able to reliably commute to our Burlingame, CA office three days a week **

Pay & Perks

Medical, Dental, and Vision Insurance
Life Insurance
401k + 4% Company Match
Vacation, Sick Pay + Holidays
Employee Assistance Program
Monthly Team Lunches
Wellness Program

The starting pay for this position is expected to be $25 to $28 per hour. Exact compensation is based on skills, experience, education, and location.

Forwarding Agent II Job Duties

Monitor shipments from pickup through delivery, ensuring timely milestone updates and accurate shipment documentation.
Proactively track and trace shipments, identify service exceptions, and communicate shipment status to customers, carriers, and internal stakeholders.
Procure qualified carriers for routine shipments while meeting customer service requirements and company profitability objectives.
Enter and maintain accurate shipment records, financials, notes, and documentation within the transportation management system (TMS). Provide timely and accurate shipment information to carriers.
Proactively update customer service agents and address questions regarding shipment status.
Navigate CRM and TMS to locate facility addresses, contact details and organization charts to route the customer or vendor to the proper CSR or department.
Maintain department productivity, service, and quality standards while managing multiple shipments and competing priorities.
Resolve routine shipment delays, service failures, and operational issues independently, escalating complex issues as appropriate.
Collaborate with internal team members and other departments to ensure seamless shipment execution.
Ensure compliance with company standard operating procedures (SOPs), customer requirements, and transportation regulations.

Requirements:

Proficient use of computer systems and applications (e.g. MS Office, TMS) as trained/required.
Makes the best use of available time and resources. Takes personal responsibility for the quality and timeliness of work.
Consistently exhibits flexibility in resolving customer problems in a timely manner. Exercises good judgment in resolving general disputes or problems.
Able to communicate effectively and collaborate with team members to achieve common goals. Sees opportunities to supports other team members.
Able to express ideas and information clearly, concisely, and accurately both verbally and in writing. Demonstrates active listening and seeks to understand others perspectives.
Approaches problems with a solution focused mindset and uses judgment to resolve issues. Assists with finding root cause and implements process improvements.
Demonstrates accuracy, thoroughness, and efficiency. Plans and organizes work, manages time well, handles multiple tasks simultaneously, and completes initiatives with minimal errors. Meets productivity goals set by management.

Education and Experience

High school diploma and one year of experience in a domestic freight forwarder role

Physical Requirements

The usual and customary methods of performing the job's essential functions require the following physical demands: operating a computer, remaining stationary for most of the shift, and occasionally moving about the workspace. The person in this position frequently exchanges information using email and other electronic communication methods and must be able to observe and report on communication received via phone and computer.

About Us: At Watchpoint, you will work alongside a small but highly experienced multidisciplinary family, where we value and respect all individual strengths and contributions. Our mission is to be the employer of choice, achieving world class employee and customer satisfaction in the transportation and logistics industry. At Watchpoint, we recognize that employee satisfaction and engagement is the driving force to successfully realizing our Company’s mission. In fact, we continuously rely on employee feedback to understand how to maximize our teams’ professional and personal growth. Every member of our team is a critical component at Watchpoint.

Watchpoint Logistics, Inc. is an equal opportunity employer.

Visit us at https://www.watchpointlogistics.com

Apply Now

Refine Your Search

Service Express Agent jobs

Domestic Forwarding Agent II

Senior Trial Attorney

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Warehouse Worker/Driver

Air Logistics Warehouse Agent

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Customer Support Agent

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Air Export Coordinator (Mandarin Bilingual)

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Hotel Front Desk Agent

Application Security Engineer

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Fleet Manager I

Front Desk Agent

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