Top 1786952 Service Management Jobs

Sr. Manager of Member Engagement
Private Health Management —Remote
- $120,000 - $180,000 a year
- US work authorization
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Purchasing Manager
Munch's Supply —Remote
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Internal Auditor
Treliant LLC —Remote
- $60 - $150 an hour
- Mid-level
- 3 years
- Accounting
- Health insurance
- 401(k)
Senior LPD Financial Team Lead
ICI Services —Washington, DC
- Full-time
- Master's degree
- Supervising experience
- Bachelor's degree
- AD&D insurance
- Paid holidays
Safety Manager
2 Fast Logistics, Inc. —Carol Stream, IL
- $55,000 - $70,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
General Manager
Glacial Lakes SnoBear —Sisseton, SD
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Paid time off
Quick Apply
14d
Controller
The Confidential Search Company —Boston, MA
- Up to $175,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Manager, Maintenance
Premium Waters —Riverside, MO
- Full-time
- Customer service
- 5 years
- Word processing
- Wellness program
- Disability insurance
Quick Apply
Business Manager
East Allegheny School District —North Versailles, PA
- $100,000 - $115,000 a year
- Full-time
- Background check
- School experience
- CPA
- Health insurance
- Dental insurance
Quick Apply
Engineered Wood Products (EWP) Manager
INTERNATIONAL WOOD PRODUCTS LLC —Tumwater, WA
- $100,000 - $130,000 a year
- Full-time
- 7 years
- Construction site
- Customer service
Quick Apply
LS – Safety/Training Manager Job – Aspen, CO
Atlantic Aviation —Aspen, CO
- $1,200 a month
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
Director
Legislative Council Service —Santa Fe, NM
- $122,558 - $236,479 a year
- Weekends as needed
- Doctoral degree
- 5 years
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Area Service Manager
Hussmann Corporation —Portland, ME
- Full-time
- Clean driving record
- 5 years
- Data analysis skills
- Health savings account
- Health insurance
General Manager of the Clubhouse Link Hills Country Club – Greeneville, Tennessee
Link Hills Country Club —Greeneville, TN
- Weekends as needed
- ServSafe
- Mid-level
- In-person
Quick Apply
14d
Customer Solutions Manager - Maintenance
United Properties of West Michigan —Grand Rapids, MI
- $48,000 - $58,000 a year
- Full-time
- Background check
- Customer service
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Service Operations Manager
Cox-Powell Corporation —Williamsburg, VA
- $70,000 - $120,000 a year
- Ability to walk for extended periods
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Destination Manager
Holiday Vacations —Eau Claire, WI
- Full-time
- Microsoft Outlook
- Sales
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
Mechanical Manager
Herzog —Miami, FL
- On call
- Background check
- Ability to walk for extended periods
- DOT physical examination
- Health insurance
- Dental insurance
Public Works Director
City of Tye —Tye, TX
- $60,000 - $90,000 a year
- Full-time
- Background check
- Construction site
- Office
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Vortex Companies, LLC —Helena, MT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
Quick Apply

I want to receive the latest job alert for Service Management

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Service Management jobs near

Sr. Manager of Member Engagement

Private Health Management -
Remote

Quick Apply

Job Details

$120,000 - $180,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Stakeholder engagement
Health data analysis
Team leadership
Operational management
Coaching
Business analysis
Process design
Performance management
Team development
Professional development support
Operational excellence initiatives
Cross-functional collaboration
Research findings presentation
Customer interaction during outreach
Healthcare data reporting
Stakeholder relationship building
Cross-functional communication
Senior leadership
Team building

Full Job Description

Sr. Manager of Member Engagement

Location: Remote (U.S.)
Reports To: Jessica Thorberg

About Private Health Management

Private Health Management guides patients and families through the chaos and complexity of serious medical care, for cancer and beyond. As an independent advocate and trusted partner during healthcare's most challenging moments, our team of experts works alongside physicians to orchestrate the best treatment, advocacy, and support to deliver measurably better outcomes.

Everyone deserves great care. We make sure they get it.

About the Role

The Senior Manager of Member Engagement is responsible for leading PHM's engagement strategy, outreach execution, and optimization efforts across member populations. This role oversees the RN targeted outreach team and serves as the primary owner of engagement performance, ensuring outreach activities drive utilization growth, inbound case volume, and a consistent member experience across accounts.

This is a highly visible role with significant opportunity to build and improve. The person will create structure where it does not yet exist, establish scalable processes and reporting, and partner closely with Marketing, Account Management, Clinical, and other stakeholders to align engagement efforts with organizational priorities.

What You'll Accomplish

Establish a scalable engagement operating system with documented processes, reporting, and accountability measures.

Improve engagement performance, utilization, and inbound case volume through data-driven strategy and outreach optimization.

Build, coach, and lead a high-performing RN outreach team capable of delivering consistent member experiences across accounts.

Create visibility into engagement performance and translate insights into actionable recommendations for business leaders.

How You'll Spend Your Days

Leading Engagement Strategy and Performance

Analyze engagement performance, utilization trends, account demographics, and outreach data to identify opportunities and drive action.

Develop and optimize engagement strategies that improve utilization and member participation across accounts.

Monitor account performance and recommend targeted interventions where results are lagging.

Building Operational Excellence

Create and document workflows, processes, reporting structures, and operating rhythms for the engagement function.

Reduce key-person dependencies by standardizing outreach approaches and knowledge management practices.

Partner with teams across PHM to build scalable engagement infrastructure as membership grows.

Leading and Developing Teams

Manage, coach, and develop the RN targeted outreach team.

Provide clear accountability, performance management, and professional development support.

Foster a culture focused on meaningful member conversations, education, and engagement outcomes.

Cross-Functional Partnership

Collaborate with Marketing, Account Management, Clinical, and other stakeholders to align engagement initiatives with organizational goals.

Present recommendations and insights to senior leaders using data-driven analysis and business rationale.

What You Bring to the Table

Required

Experience in leading teams in digital health, healthcare navigation, advocacy, or member engagement environments.

Experience analyzing engagement performance, utilization trends, demographics, and outreach data to drive strategic decisions.

Proven success leading, coaching, and developing outreach, engagement, or healthcare-facing teams.

Experience creating structure, standardizing workflows, and improving operational efficiency across teams and systems.

Strong executive communication skills with the ability to present recommendations and challenge assumptions using data.

Demonstrated ability to influence stakeholders and build alignment across multiple departments.

Read what current Team Members say about working at PHM!

Compensation

The target compensation for this role is $144,000 - $180,000 annually with a $120,000-$150,000 base salary.

Cash compensation is only a part of a total package that also includes: health/dental/vision benefits, 401k with match, flexible PTO, PHM for PHM — our services for you and your dependents — and other benefits. Individual pay may vary from the target range as several factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation.

Location

This is a remote role requiring that you live in and physically perform all work in the United States.

Next Steps

Private Health Management is a remote company with employees around the United States. We're committed to providing a thoughtful, transparent interview experience and meaningful opportunities to get to know our company, mission, and wonderful teammates through fully remote interviews. If your application is selected for interviews, you'll hear from a member of our recruiting team to schedule next steps. Interviews will also include the hiring manager, peers, and often an executive from the department. PHM uses AI-enabled tools at certain points in the recruiting process to help identify and evaluate top talent; however, all hiring decisions are made by human reviewers.

Have a quick question about the role? Email [email protected] or simply apply here.

Quick Apply

Refine Your Search

Service Management jobs

Sr. Manager of Member Engagement

Purchasing Manager

Internal Auditor

Senior LPD Financial Team Lead

Safety Manager

General Manager

Controller

Manager, Maintenance

Business Manager

Engineered Wood Products (EWP) Manager

LS – Safety/Training Manager Job – Aspen, CO

Director

Area Service Manager

General Manager of the Clubhouse Link Hills Country Club – Greeneville, Tennessee

Customer Solutions Manager - Maintenance

Service Operations Manager

Destination Manager

Mechanical Manager

Public Works Director

Operations Manager

I want to receive the latest job alert for Service Management

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected