Top 43521 Service Manager Jobs

Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Wellness program
- Paid holidays
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WM Service Manager
Autocar, LLC —Remote
- Full-time
- Hybrid work
- 5 years
- Engineering
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Service Delivery Manager
Axos Bank —Remote
- $120,000 - $153,000 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Health insurance
Customer Service Operations Manager
HONK —Remote
- $60,000 - $100,000 a year
- Full-time
- Remote
- Google Workspace
- 5 years
- Analysis skills
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Customer Service Manager
ClearOne Advantage —Remote
- Full-time
- Remote
- Mid-level
- Supervising experience
- Bachelor's degree
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Manager of International Operations & Service
Everest Fuel —Remote
- Mid-level
- 3 years
- Experience equivalent to degree accepted
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Service Delivery Project Manager (Remote)
DataBank —Dallas, TX
- Full-time
- Remote
- Mid-level
- Communication skills
- Time management
- Paid holidays
- Disability insurance
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Fractional Customer Service (Claims) Manager
Silva-Lining HR —Remote
- Part-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
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Technical Services Manager
GL Solutions —Kalispell, MT
- $84,000 - $96,000 a year
- Full-time
- Background check
- 5 years
- System design
- Health insurance
- Dental insurance
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RV Service Manager
Summit RV —Ashland, KY
- 8 hour shift
- Management
- Dealership
- Mid-level
- Health insurance
- Dental insurance
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HVAC Service Manager
Washington Energy Services Company, LLC —Fife, WA
- $100,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Fuel card
- Health savings account
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Service Manager
Great Plains Kubota —Arnett, OK
- $60,000 - $70,000 a year
- Full-time
- Background check
- Management
- Dealership
- Health savings account
- Health insurance
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7d
Lead Motive Service Tech
Alpine Power Systems —Indianapolis, IN
- Computer literacy
- Mid-level
- Travel
- Health insurance
- 401(k)
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Service Manager / Diesel Mechanic
Salem Leasing —Newton, NC
- Extended hours
- Mechanic experience
- Sales
- CDL
- Paid holidays
- Health insurance
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Service Manager
Arnold Companies Inc. —Kimball, MN
- $70,000 - $90,000 a year
- Full-time
- Management
- Sales
- Dealership
- Health savings account
- Paid holidays
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Automotive Service Manager
Confidential —Cataumet, MA
- $60,000 - $120,000 a year
- 8 hour shift
- Sales
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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Plumbing Service Project Manager
Pro-Craft Construction, Inc. —Redlands, CA
- $75,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Fuel card
- Health insurance
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Electrical Service Manager
Local Electric LLC —Evergreen, CO
- $75,000 - $85,000 a year
- 8 hour shift
- Background check
- Office
- Residential
- Fuel card
- Paid holidays
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NEW CAR FRANCHISE SERVICE MANAGER
Confidential —Albuquerque, NM
- $71,409.26 - $180,000.00 a year
- Full-time
- Sales
- Dealership
- 5 years
- Health insurance
- Dental insurance
Quick Apply
14d
Service Manager
Macke Motors —Carroll, IA
- $70,000 - $90,000 a year
- Full-time
- ASE Certification
- Mechanic experience
- Mid-level
- Health insurance
- Paid time off
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Customer Service Manager

CLEVELAND RANGE LLC -
Mayfield, OH

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Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Cost management
Customer communication
Staff supervision
Performance improvement leadership
Strategic management
Microsoft Excel
Microsoft Outlook
Automation
Managing teams in a customer support role
Operational management
Customer order taking
ERP systems
Sales order data entry
Mid-level
Incident Escalation
Frontline customer support management
KPI monitoring
Managing clients in a customer support role
Team development
Team management
Team training
Customer engagement
Organizational skills
Microsoft Teams
Collaboration with manufacturing teams
Logistics order management
Operational excellence initiatives
Training & development
Task assignment
Process management

Full Job Description

We are Cleveland!

Cleveland Range, is a leading manufacturer and designer of steam cooking equipment. We have a long and proud history of serving the foodservice industry with quality and innovative cooking devices. Our current product offerings include steamers, combination steamer-ovens, kettles, braising pans and specialty application ovens.

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer challenges and opportunities through a process-focused approach, following duties personally or through subordinates. Establish best practices and customer satisfaction. Manages, plans and coordinates the Customer Service team to ensure quality, effectiveness, and efficiency meet both the organizational and external sales teams’ (Rep groups and Dealers) goals and expectations.

Major Accountability

Fosters communication with the production scheduling team to ensure orders are entered and processed timely to meet customer needs. Promote cohesion between the two teams by educating the Customer Service team on production constraints and lead times.
Maintain / Develop meaningful metrics and ensure goals are met. Sets the strategic direction for the team that aligns with company objectives and creates an environment / culture to exceed customer expectations.
Lead customer service teams to ensure the execution of sales order entry and order management to meet all business requirements and individual and team goals.
Provides support and issue resolutions to ensure best-in-class customer service. Identifies and escalates unresolved customer concerns or operational issues to the proper individual or department.

Key Tasks and Responsibilities

Plans, directs, supervises, trains, and motivates Customer Service Teams.
Identifies and resolves customer concerns to drive customer-centric culture throughout the organization, emphasizing the importance of customer satisfaction in every decision and interaction.
Lead customer service group to ensure the execution of sales order entry and order management to meet all business requirements including headcount, budget, accuracy, cost, responsiveness, and timely resolution.
Fosters continuous Improvement culture to allow the organization to streamline activities and optimize the experience with the customer. Transaction efficiencies with automation, common practices, and eliminating waste as means to drive performance.
Consistently operate in a manner that aligns to the Company Core Values. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Specialized Skills, Knowledge, and Abilities

The individual must have a high sense of best-in-class customer service and the personality to help others.
Must be flexible and willing to adjust solutions and working hours to customer expectations with a strong sense of urgency.
Excellent organizational and interpersonal skills with ability to connect and communicate with different audiences.
Strong knowledge of the Cleveland products, Logistics processes, and QADEE/ERP system knowledge preferred.
Proficient in the use of Microsoft Office software including Outlook, Excel, Word, PowerPoint, and Teams.

The salary range for the role is $80,000 - $100,000 per year. The Customer Service Manager is a salaried exempt role.

OUR BENEFITS:
We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program

For more company information, visit www.ClevelandRange.com

Cleveland Range, LLC. in Mayfield Heights, OH manufactures and markets a complete line of foodservice cooking equipment for restaurants, hotels, and institutions. The facilities in Mayfield Heights, OH are a division of Welbilt, Inc.

#INDCLEVEUS

#LI-Onsite

#Cleveland

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Service Manager jobs

Customer Service Manager

WM Service Manager

Service Delivery Manager

Customer Service Operations Manager

Customer Service Manager

Manager of International Operations & Service

Service Delivery Project Manager (Remote)

Fractional Customer Service (Claims) Manager

Technical Services Manager

RV Service Manager

HVAC Service Manager

Service Manager

Lead Motive Service Tech

Service Manager / Diesel Mechanic

Service Manager

Automotive Service Manager

Plumbing Service Project Manager

Electrical Service Manager

NEW CAR FRANCHISE SERVICE MANAGER

Service Manager

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