Top 577 Service Manager Jobs in Bothell, WA

Regional Service Manager
Griffis Residential —Seattle, WA
- $113,000 - $125,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Residential
- Wellness program
- Health savings account
Quick Apply
Service Supervisor
Cintas —Renton, WA
- $80,168 - $95,160 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Guest Experience Service Excellence Manager
Alaska Airlines —SeaTac, WA
- $122,800 - $184,200 a year
- Full-time
- 18 years or older
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
10d
Assistant Director of Technology Support
Northshore School District 417 —Bothell, WA
- $204,464 - $214,815 a year
- Full-time
- Computer Science
- 5 years
- Writing skills
- AD&D insurance
- Disability insurance
Customer Service Manager - Aerospace
Eaton —Bothell, WA
- $112,000 - $130,000 a year
- Background check
- Marketing
- Mid-level
- Relocation assistance
- Retirement plan
Business Service Manager
PACCAR —Kirkland, WA
- $112,800 - $176,600 a year
- Urgently hiring
- Up to 50% travel
- Engineering
- High school diploma or GED
- Disability insurance
- Health insurance
4d
Mgr-Service Center 2
FedEx Freight —Everett, WA
- $100,559 - $160,894 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Paid parental leave
- AD&D insurance
5d
Manager Service - Program Management Office - Remote
Providence —Renton, WA
- $50.21 - $108.34 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Mentoring
- Paid parental leave
- Paid holidays
5d
Export Service Manager
PACCAR —Kirkland, WA
- $104,100 - $162,900 a year
- 7 years
- Word processing
- Engineering
- Health savings account
- AD&D insurance
1d
Service Manager
JAGUAR LAND ROVER BELLEVUE —Bellevue, WA
- $175,000 - $225,000 a year
- Full-time
- Dealership
- Mid-level
- Mentoring
- Paid training
- Disability insurance
Service Content Manager
PACCAR —Renton, WA
- $104,100 - $146,630 a year
- 5 years
- Office
- Microsoft Office
- Health savings account
- AD&D insurance
10d
Field Service Manager
FuelCare —Lynnwood, WA
- $32 - $36 an hour
- Full-time
- Hybrid work
- Google Workspace
- Office
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Service Manager
CBRE —Seattle, WA
- $120,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- PMP
- Health insurance
- Dental insurance
10d
Human Services Supervisor-Veterans Services
Snohomish County —Everett, WA
- $100,171.44 - $127,846.92 a year
- Weekends as needed
- Mid-level
- Office
- Driver's License
- Wellness program
- Commuter assistance
5d
Program Manager, Partner Systems and Services
Chewy —Bellevue, WA
- $95,500 - $152,500 a year
- Full-time
- Merchandising
- Mid-level
- Office
- Paid holidays
- Health insurance
Parks & Community Services Manager
City of Bellevue —Bellevue, WA
- $112,298.59 - $155,008.17 a year
- Office
- Continuous improvement
- Mentoring
8d
IT Customer Support Manager, Information Technology Services
Bellevue College —Bellevue, WA
- $99,252 - $133,536 a year
- Overtime
- Background check
- Azure
- System design
- Paid holidays
- Disability insurance
Service Manager
Windsor Communities —Kirkland, WA
- $34.19 - $42.74 an hour
- Full-time
- Carpentry
- Ability to walk for extended periods
- 5 years
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Mgr-BLR
Ducommun Inc. —Everett, WA
- $100,000 - $125,000 a year
- Oracle
- Marketing
- 5 years
Quick Apply
10d
Manager, IT Service Desk
Brooks Sports, Inc —Seattle, WA
- $110,571 - $165,857 a year
- Full-time
- Computer Science
- Inventory management
- Office
- Health savings account
- AD&D insurance
1d

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Regional Service Manager

Griffis Residential -
Seattle, WA

Quick Apply

Job Details

$113,000 - $125,000 a year

Benefits

Wellness program
Health savings account
AD&D insurance
Paid holidays
Loan repayment program
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Volunteer time off
Pet insurance

Qualifications

Vendor relationship building
Customer communication
Certified Pool Operator
High school diploma or GED
Residential building maintenance experience
EPA 608 Technician Certification

Full Job Description

Summary

The Regional Service Manager partners with the Vice President of Maintenance Services to support maintenance operations across multiple communities. They are responsible for establishing and maintaining service standards, improving operational efficiency, overseeing capital projects, expense control and supporting the development of onsite service teams. They provide training, guidance, and oversight to ensure consistent, high-quality maintenance performance.

Principal Duties and Responsibilities

Training and Development

Establish and monitor standards for cleanliness, grounds, amenities, maintenance shops, service requests, and make-ready completion
Develop and maintain preventative maintenance programs
Identify property-level needs and communicate deficiencies to Operations Managers and the VP of Maintenance Services
Provide hands-on training and troubleshoot support in areas such as plumbing, electrical, and appliances
Coordinate support across communities to reduce reliance on outside contractors
Maintain certification records and ensure compliance with required credentials
Deliver service team training at least quarterly to enhance performance and technical knowledge
Review and support coordination and execution of emergency services

Community Inspections and Quality Assurance

Conduct regular inspections of service team work and provide feedback to VP of Maintenance Services and Operations Managers leadership at least monthly
Establish and maintain Quality Assurance Review (QAR) standards and assist in action plans and follow-up for bi-annual reviews
Assist with acquisition inspections and property assessments

Vendor and Contract Management

Define scope of work, service standards, and pricing for vendors
Evaluate maintenance practices to ensure cost-effective and high-quality outcomes including outside contract services, training support and replacement standards
Improve procurement processes for parts, supplies, and tools
Negotiate pricing to maximize value and control costs

Capital Improvement Projects

Assist and review scope of work for capital projects
Oversee capital project work, support timeline/completions, and approve progress payments and final sign-off of the projects
Communicate with Community Managers, Service Managers and Operations Managers on capital project schedules, responsibility, and completions

Financial Performance

Improve Cost Per Unit at each community - Maintenance Parts and Supplies, Turn Over Costs, Exterior Maintenance, Replacements, Contract Services
Establish standards for Service Managers to participate in 30-60-90 day forecasting with Community Managers
Identify opportunities to reduce replacement and operating costs while maintaining quality standards

Leadership and Oversight

Provide direction to contractors and oversee project execution through Service and Community Managers
Support onboarding and ongoing development of Service Managers, including coaching and performance management
Ensure compliance with Griffis service standards across all communities
Demonstrate customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency
Identify opportunities to improve efficiency, processes, and overall team performance

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Education and Experience

Demonstrated commitment to valuing diversity and contributing to an inclusive work environment

Bachelor's degree from a four-year college or university is preferred; high school diploma or GED is required
A minimum of 3 years' experience in multi-family housing is required
EPA certifications Type I and II or Universal for refrigerant recycling is required
CPO certification and all certifications as required by State and Local jurisdictions is required

Strong organizational and time management skills with the ability to work independently
Ability to adapt to changing priorities in a fast-paced environment
Strong problem-solving and decision-making skills
Effective communication and interpersonal skills
Demonstrated commitment to fostering an inclusive and respectful work environment
Intermediate proficiency in Microsoft Office (Outlook, Excel, Word)
Experience with Bluebeam or similar tools for blueprint review and markups
Familiarity with Smartsheet or similar project tracking tools

Other

Ability to travel as business needs dictate

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Perks/Benefits:

At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.

Griffis Residential offers the following benefits to full time Associates:

11 paid holidays per year including floating holidays
Up to 16 hours of volunteer time off
Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
Medical insurance program options
Dental insurance
Vision insurance
Flexible Spending Accounts and Health Savings Accounts
Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
Voluntary Life/AD&D insurance for Associate, spouse, and children
Company paid short and long term disability program
Group accident insurance, critical illness insurance, hospital care plan
Employee Assistance Program (EAP)
Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
Generous tuition reimbursement up to $5,250 per year
Associate Referral Award Program of $1,000
PTO Donation Program
PTO Exchange for Student Loan Repayment Program
Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
Associate Recognition Programs
Griffis Residential 401K Retirement Savings Plan with company match
Onsite Associate Bonus Program
Corporate Associate Bonus Program
Rental Discount of 20%-50%

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Refine Your Search

Service Manager jobs in Bothell, WA

Regional Service Manager

Service Supervisor

Guest Experience Service Excellence Manager

Assistant Director of Technology Support

Customer Service Manager - Aerospace

Business Service Manager

Mgr-Service Center 2

Manager Service - Program Management Office - Remote

Export Service Manager

Service Manager

Service Content Manager

Field Service Manager

Service Manager

Human Services Supervisor-Veterans Services

Program Manager, Partner Systems and Services

Parks & Community Services Manager

IT Customer Support Manager, Information Technology Services

Service Manager

Customer Service Mgr-BLR

Manager, IT Service Desk

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