Top 590279 Service Operations Manager Jobs

Hub Manager I
Yzer Last Mile LLC —Madison, WI
- $76,000 - $78,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Breeder Manager
HY-LINE NORTH AMERICA —Spencer, IA
- From $65,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
Service Operations Manager
Cox-Powell Corporation —Williamsburg, VA
- $70,000 - $120,000 a year
- Ability to walk for extended periods
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Manager, Maintenance
Premium Waters —Riverside, MO
- Full-time
- Customer service
- 5 years
- Word processing
- Wellness program
- Disability insurance
Quick Apply
Fleet Operations Manager
T Raye Trucking —Bangor, ME
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Administrative experience
- Continuous improvement
Quick Apply
Sr Process Project Manager (Food Manufacturing)
Lactalis USA Inc. —Murfreesboro, TN
- Full-time
- Hybrid work
- 8 years
- Travel
- Contracts
- Health insurance
- Tuition reimbursement
Quick Apply
Branch Manager
Confidential —Little America, WY
- $50,000 - $70,000 a year
- Weekends as needed
- Bilingual
- Background check
- Management
- Health insurance
- Dental insurance
Quick Apply
13d
General Manager - Restaurant
GFS Group —Tamuning, GU
- $54,000 - $70,000 a year
- Weekends as needed
- ServSafe
- Cooking
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Vortex Companies, LLC —Helena, MT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
Quick Apply
Recycling Plant - General Manager
Royal Oak Recycling —New Ulm, MN
- $65,000 - $85,000 a year
- Overtime
- Management
- Customer service
- Heavy equipment operation
- Health insurance
- Dental insurance
Quick Apply
PMO Account Manager
Essintial Enterprise Solutions LLC —Camp Hill, PA
- $55,000 - $65,000 a year
- Extended hours
- 5 years
- Bachelor's degree
- Travel
Quick Apply
Customer Solutions Manager - Maintenance
United Properties of West Michigan —Grand Rapids, MI
- $48,000 - $58,000 a year
- Full-time
- Background check
- Customer service
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Kofile Technologies —Washington, MO
- Full-time
- 5 years
- Engineering
- ERP systems
- Paid parental leave
- Paid holidays
Quick Apply
FedEx Delivery BC Operations Manager
VPS Delivery Inc —Danville, IL
- $50,532.24 - $65,000.00 a year
- Full-time
- ERP systems
- In-person
- Senior level
- Flexible schedule
Quick Apply
General Manager
Glacial Lakes SnoBear —Sisseton, SD
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Paid time off
Quick Apply
13d
CNC Operations Manager
Prototek Digital Manufacturing —Menomonie, WI
- $110,000 - $115,000 a year
- Email
- 5 years
- ERP systems
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Distribution Center Manager
Schneider Tire Outlet —Burton, MI
- Extended hours
- Google Workspace
- 3 years
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Meat Market Manager
Super C Mart —Wetumka, OK
- $13 - $15 an hour
- Weekends as needed
- Customer service
- Mid-level
- Grocery store experience
- Health insurance
- Dental insurance
Quick Apply
4d
Commercial Laundry/Dry Cleaning Operations Manager
Blue Wave Hawaii Laundry Services —Lihue, HI
- $75,000 - $85,000 a year
- Weekends as needed
- Management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Hub Manager I
Yzer Last Mile LLC —Austin, TX
- $56,000 - $70,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Health insurance
12d

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Hub Manager I

Yzer Last Mile LLC
Madison, WI

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Job Details

Full-time
$76,000 - $78,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Operational analysis
Performance improvement leadership
Workplace incident investigation management
Resource allocation (project management tasks)
Road transportation operations
Distribution operations staff productivity improvements
Employee grievance management
Team leadership
Coaching
Staff scheduling
Customer satisfaction tracking
Operations coordination planning
Warehouse staffing
Warehouse management system
Team scheduling
Contract performance monitoring
Performance feedback (performance evaluation method)
Metrics Reporting
Mid-level
Incident Escalation
Internal investigations
Trend analysis
Supply chain transportation management
Fleet compliance management
Fleet management
Dispatching
Disciplinary action management
Hiring
Analysis skills
Delivery optimization distribution operations

Full Job Description

Yzer is seeking Hub Manager to oversee daily operations of a last-mile delivery, ensuring accurate sorting, dispatch, and on-time delivery of all packages within the assigned service area. This role provides leadership to delivery drivers and hub staff, manages performance metrics, and ensures compliance with all safety, quality, and operational standards. The Hub Manager is responsible for workforce scheduling, inventory and package flow management, resource planning, and maintaining a high-performance, customer-focused culture. They serve as the primary point of accountability for operational excellence, problem resolution, process improvements, and maintaining a clean, safe, and efficient hub environment. The role requires strong leadership, communication, and decision-making skills in a fast-paced, high-volume delivery environment.

Hours: 40 standard, however additional hours will be necessary based on customer needs. M-F starting at 5:00AM

Job Responsibilities:

Operational Leadership

Manage daily hub operations, including inbound package receipt, sortation, routing, staging, dispatch, and end-of-day reconciliation.

Ensure packages are processed accurately and dispatched on schedule to meet delivery expectations and SLAs.

Oversee the duty assignment process while maintaining compliance with IC contract guidelines and business rules.

Maintain operational readiness, hub organization, and adherence to company safety and quality standards.

Team Management

Lead and manage warehouse staff.
Conduct hiring, scheduling, training, coaching, and performance evaluations.
Address employee concerns, enforce company policies, and administer corrective actions when necessary.
Foster a positive, productive, and safety-focused work environment.

Independent Contractor Management

Serve as the primary point of contact for Independent Contractors regarding operational expectations, routes, and performance metrics.
Ensure ICs receive accurate manifests, route information, and necessary operational communications.
Monitor IC service performance, including on-time delivery, scan compliance, and customer satisfaction.
Address performance or service-level concerns through contract-based feedback, performance improvement discussions, and adherence to non-employee engagement guidelines.
Maintain strict compliance with the IC model—no direction, control, or behavior inconsistent with contractor relationships.

Performance & Quality Control

Track and manage operational KPIs such as on-time delivery rate, exception volume, scan compliance, and productivity metrics.
Implement process improvements to increase efficiency and reduce errors.
Investigate and resolve delivery issues, escalations, and customer-impacting incidents.
Ensure all packages are processed accurately and exceptions are handled quickly and correctly.

Safety & Compliance

Enforce all DOT, OSHA, and company safety standards within the hub and during delivery operations.
Conduct safety briefings, audits, and incident investigations.
Ensure proper maintenance and inspection of company vehicles and equipment.

Communication & Coordination

Serve as the primary operational point of contact for corporate operations, logistics partners, and internal departments.
Communicate daily expectations, volume updates, and operational priorities to the team.
Collaborate with regional leadership to align goals, staffing, and strategic initiatives.

Problem Solving & Decision Making

Respond quickly to operational disruptions such as staffing shortages, delivery delays, weather impacts, equipment issues, and package anomalies.
Make real-time decisions that maintain service quality and minimize customer impact.
Use data to identify trends, root causes, and opportunities for improvement.

3+ years of operations, logistics, or transportation management experience.
Prior experience working with Independent Contractors, vendors, or 1099 delivery partners.
Understanding of last-mile routing, delivery operations, and DOT/OSHA guidelines.
Ability to work flexible hours including early mornings, evenings, weekends, and peak seasons.

Preferred

Experience in parcel delivery, gig-economy logistics, or e-commerce distribution.
Experience using TMS/WMS delivery or fleet management systems.
Safety, compliance, or logistics certifications.

Skills:

Strong leadership skills with the ability to manage frontline teams in a fast-paced environment.
Strong analytical abilities and comfort managing KPIs and operational data.
Excellent communication, organization, and conflict management skills

Physical Requirements/Work Environment

The work environment and physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift up to 50 lbs. and move packages as needed.

Ability to stand, walk, and work in a warehouse environment for extended periods.

Ability to work in varied weather conditions and physical environments.

Total Compensation Package:

Competitive Wages & Paid Time Off.

401k starting Day One.

Medical, Dental, & Vision Insurance with Optional HSA.

Supplemental health insurance.

Opportunities for Career Growth

Equal Employment Opportunity:

Yzer is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations:

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please reach out to [email protected]

Apply Now

Refine Your Search

Service Operations Manager jobs

Hub Manager I

Breeder Manager

Service Operations Manager

Manager, Maintenance

Fleet Operations Manager

Sr Process Project Manager (Food Manufacturing)

Branch Manager

General Manager - Restaurant

Operations Manager

Recycling Plant - General Manager

PMO Account Manager

Customer Solutions Manager - Maintenance

Operations Manager

FedEx Delivery BC Operations Manager

General Manager

CNC Operations Manager

Distribution Center Manager

Meat Market Manager

Commercial Laundry/Dry Cleaning Operations Manager

Hub Manager I

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