Top 27413 Service Optimization Leader Jobs

Content Manager
Terra —Remote
- $95,000 - $115,000 a year
- Full-time
- Remote
- 7 years
- Research
- Senior level
- Commuter assistance
- Paid parental leave
Quick Apply
Portfolio Optimization Leader (SKU Rationalization 80/20)
Baxter —Deerfield, IL
- $216,000 - $297,000 a year
- Bachelor's degree
- US work authorization
- Senior level
- Paid parental leave
- Employee stock purchase plan
Vice President of Hospice Operations
Graham Healthcare Group —Remote
- $180,000 - $200,000 a year
- Full-time
- Pass drug screening
- US work authorization
- Senior level
- Health savings account
- Disability insurance
Quick Apply
Record to Report (R2R) Global Process Leader - US Remote
Henry Schein, Inc. —Remote
- $184,000 - $263,000 a year
- Full-time
- Remote
- 7 years
- Public speaking
- Master's degree
- Paid parental leave
- Health insurance
Concur Administrator | Full-Time | Remote
Oak View Group —Remote
- $82,000 - $106,000 a year
- Full-time
- Computer Science
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Sr. Manager, OneSource Service
PerkinElmer —Remote
- $135,000 - $160,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
Sr. Manager of Member Engagement
Private Health Management —Remote
- $120,000 - $180,000 a year
- US work authorization
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
VP, Client Services
Lyra Health —Remote
- $209,000 - $288,000 a year
- Full-time
- Remote
- Senior level
- Leadership
- Paid parental leave
- Health savings account
Customer Success Operations Analyst
OpenSesame —Remote
- $110,000 - $120,000 a year
- Remote
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Platform & Flows Manager
Peninsula Visa —Remote
- $25 - $35 an hour
- Full-time
- No experience needed
- Mid-level
- Communication skills
Advanced Practice Practitioner Manager (NP/PA)
Mercy Health | GoHealth Urgent Care —St. Louis, MO
- Full-time
- Customer service
- BLS Certification
- ACLS Certification
Quick Apply
Claims Resolution Manager
Moxie Healthcare Solutions LTD —Lubbock, TX
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
6d
Senior Production & Inventory Planner
Inpria Corporation —Corvallis, OR
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Supervising experience
- Health savings account
- Paid holidays
Quick Apply
8d
Controller
The Confidential Search Company —Boston, MA
- Up to $175,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Retina Practice Administrator
Cape Fear Retinal Associates, PC —Wilmington, NC
- Full-time
- OSHA
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Operations Process Engineer - West Region
Linde Gas US —Wilmington, CA
- $106,575 - $156,310 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Operations Process Engineer - West Region
Linde Gas US —Tacoma, WA
- $106,575 - $156,310 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Director of Operations
Ramsey Companies, Inc. —Wapato, WA
- From $150,000 a year
- Full-time
- Clean driving record
- Inventory control
- Customer service
- Fuel card
- Relocation assistance
Quick Apply
Actuary – Financial Projection Modeling (Modeling Center of Excellence)
MassMutual —Springfield, MA
- $144,800 - $190,000 a year
- Computer Science
- Office
- Java
- Commuter assistance
- Paid holidays
Operations Process Engineer - West Region
Linde Gas US —Magna, UT
- $106,575 - $156,310 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Customer service
- Health savings account
- Paid holidays
Quick Apply

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Content Manager

Terra -
Remote

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Job Details

Full-time
$95,000 - $115,000 a year

Benefits

Commuter assistance
Paid parental leave
Health insurance
Unlimited paid time off
Dental insurance
Work from home
Parental leave
Vision insurance

Qualifications

Research

Full Job Description

Terra is seeking an experienced content writer and strategist to support a diverse set of client accounts. This fast-paced role is ideal for someone who can work closely with clients to understand their goals, audiences, and complex industries—then turn those insights into impactful content across digital channels and formats.

The right candidate is a strong copywriter, strategic thinker, and collaborative partner who can produce high-quality writing with speed, rigor, and originality, both with and without AI. Just as important, you have experience explaining the “why” behind your work with clarity and confidence.

What You'll Do

Lead client conversations to define goals, guide decision making, and present strategic recommendations with confidence.
Own content strategy from concept through execution, ensuring alignment with business objectives, audience needs, brand voice, and regulatory considerations.
Research audiences, industries, and competitive landscapes to inform both strategy and day to day writing.
Write, edit, and refine content across formats, with a high bar for clarity, accuracy, and craft. Writing is a core part of this role.
Take independent ownership of workstreams, delivering thoughtful, polished work that consistently meets or exceeds expectations.
Partner closely with clients to gather input, align on messaging, and incorporate feedback across iterative review cycles.
Create and evolve toolkits, templates, and guidelines that support consistent, scalable content delivery.
Build trusted client relationships through proactive communication, sound judgment, and reliable follow through.
Collaborate with AEO/SEO, paid media, design, and development partners to deliver cohesive, multichannel content campaigns.
Spot opportunities to improve content quality, strengthen strategic alignment, and elevate how we work with clients.

Who You Are

You’re a strategic thinker with 7+ years of experience, including at a creative or digital agency, leading client-facing projects and crafting effective content strategies.
You’re a strong communicator who’s confident presenting recommendations to senior stakeholders.
You’re a skilled writer and editor with a knack for producing polished, high-impact content across a wide range of formats like articles, webpages, emails, social, and display ads.
You bring clarity, consistency, and creativity to every piece of content, ensuring alignment with brand voice, business goals, and audience needs.
You are a collaborative, confident leader who excels at building relationships and working with cross-functional teams.
You are detail-oriented and highly organized.
You are skilled at managing your time and establishing priorities while remaining flexible to adapt to shifting client demands.

Additionally, you bring some or all of the following capabilities:

Skilled at creating presentation decks that clearly articulate strategic recommendations.
Understanding of SEO, AEO, and GEO best practices for content, including keyword strategy, on-page optimization, and how content is evolving for AI-powered search.
Enthusiastic about integrating AI tools into content workflows when appropriate, without sacrificing quality or editorial judgment.
Familiar with UX writing principles and best practices.
Comfortable working in Figma and collaborating with design teams.
Excited to build content that performs on social media, including through A/B testing.

Perks & Benefits

In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
100% company funded health insurance, with dental and vision options
Paid parental leave
401(k) plan to help save for your future
Permanent remote work option
Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
Monthly wellness stipend and quarterly employee appreciation gift
One-time reimbursement for work from home equipment
Monthly team bonding sessions
Pre-tax commuter benefits
The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day

Compensation is commensurate with experience and location, with room for continued growth over time.

About Terra

Terra is a digital marketing and creative agency built by an integrated and international team of content creators, strategists, designers, and developers. We help organizations reimagine and deliver their most ambitious digital projects and initiatives.

Acting as an extension of your team, we craft exceptional online experiences, content, and marketing strategies for brands around the world. We take our clients’ challenges personally and do the hard, human work required to produce creative solutions that get results.

Terra is also an equal opportunity employer.

We recruit, employ, train, compensate, and promote team members regardless of their race, religion, color, national origin, sex, disability, age, veteran status, or any other protected status (as required by applicable law).

Our top goal as an employer is to bring together a diverse mix of talented people who are excited to join our company, stay with Terra for a long time, and do their best work while they’re here. We take pride in the quality of the services and work we provide to our clients, and we know none of it is possible without the hard work and commitment of our passionate and creative employees.

Quick Apply

Refine Your Search

Service Optimization Leader jobs

Content Manager

Portfolio Optimization Leader (SKU Rationalization 80/20)

Vice President of Hospice Operations

Record to Report (R2R) Global Process Leader - US Remote

Concur Administrator | Full-Time | Remote

Sr. Manager, OneSource Service

Sr. Manager of Member Engagement

VP, Client Services

Customer Success Operations Analyst

Platform & Flows Manager

Advanced Practice Practitioner Manager (NP/PA)

Claims Resolution Manager

Senior Production & Inventory Planner

Controller

Retina Practice Administrator

Operations Process Engineer - West Region

Operations Process Engineer - West Region

Director of Operations

Actuary – Financial Projection Modeling (Modeling Center of Excellence)

Operations Process Engineer - West Region

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