Top 261 Service Rep Jobs in Atlanta, GA

Patient Access Representative
Emory Healthcare —Atlanta, GA
- $18.90 - $23.03 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
6d
Customer Service Patient Liability Rep I
Piedmont Healthcare Inc. —Atlanta, GA
- Full-time
- Remote
- High school diploma or GED
- Epic
- Associate's degree
6h
Contact Center Rep I
ASSOCIATED CREDIT UNION —Peachtree Corners, GA
- $21.75 - $27.19 an hour
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Outlook
Quick Apply
Patient Nutrition Rep, Days
Piedmont Healthcare Inc. —Stockbridge, GA
- Full-time
- Hospital
- Inpatient
- No experience needed
3d
Customer Service Rep
NATIONAL CONSTRUCTION RENTALS —Atlanta, GA
- $22 - $23 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Communication skills
Quick Apply
ADMISSIONS REP/REGISTRAR
Laurel Heights Hospital —Atlanta, GA
- PRN
- Inpatient
- Mid-level
- Residential
- Health insurance
- Dental insurance
Patient Access Rep
Resurgens Orthopaedics —Atlanta, GA
- Full-time
- OSHA
- Word processing
- Medical office experience
- Health savings account
- AD&D insurance
Quick Apply
Patient Nutrition Rep
Piedmont Healthcare Inc. —Atlanta, GA
- Full-time
- Hospital
- Inpatient
- No experience needed
4d
Specialist, Enterprise Customer Success (East Coast)
Pearson —Atlanta, GA
- $55,000 - $70,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Bachelor's degree
7d
Customer Service Rep
FUTURE FORWARDING COMPANY —Atlanta, GA
- 8 hour shift
- Local
- Data analysis skills
- High school diploma or GED
Quick Apply
7d
Patent Services Rep, PRN
Northside Hospital Inc. —Alpharetta, GA
- No weekends
- Hospital
- Administrative experience
- High school diploma or GED
Patient Nutrition Rep, PRN, Variable Shifts
Piedmont Healthcare Inc. —Conyers, GA
- PRN
- Acute care
- Hospital
- Inpatient
Market Coordinator/Customer Service Rep
Eat Right Atlanta Llc —East Point, GA
- $20 an hour
- Part-time
- Travel
- Reliable transportation
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Customer Service Rep 1
Primerica —Duluth, GA
- $30,000 - $33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Communication skills
- Health savings account
- Disability insurance
Patient Services Rep, OP Oncology
Northside Hospital Inc. —Lithonia, GA
- Full-time
- Hospital
- Computer literacy
- Administrative experience
Lead Customer Service Rep
Sharecare —Atlanta, GA
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Flexible schedule
Lab Assistant (Data Entry Representative I (SP))
Quest Diagnostics —Tucker, GA
- From $17.75 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Ability to sit for extended periods
- Employee stock purchase plan
- Disability insurance
Quick Apply
Rehab Patient Access Rep PRN
Resurgens Orthopaedics —Atlanta, GA
- PRN
- Computer literacy
- High school diploma or GED
- Conflict management
Quick Apply
Patient Services Representative
Atlanta Eye Surgery —Atlanta, GA
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
- Health savings account
- Dental insurance
Quick Apply
4d
Delivery Driver/Customer Service Rep
Eat Right Atlanta Llc —East Point, GA
- $20 an hour
- 8 hour shift
- Clean driving record
- 5 years
- Ability to lift 50 pounds
- Opportunities for advancement
- Flexible schedule
Quick Apply

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Patient Access Representative

Emory Healthcare -
Atlanta, GA

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Job Details

Full-time
$18.90 - $23.03 an hour
6 days ago

Benefits

Wellness program
Health insurance
Benefits from day one
Loan assistance

Qualifications

Customer communication
High school diploma or GED
Typing

Full Job Description

Overview:

Be inspired. Be valued. Belong. At Emory Healthcare

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship, development, leadership programs
And more

Description:

RESPONSIBILITIES:

A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department.
The representative will ensure patient insurance verification is accomplished and all requirements are met.
Accurately completes patient registrations based on departmental protocols and standards, policies and procedures, and compliance with regulatory agencies.
Calls patients to pre-register or confirm appointments.
A Patient Access Rep II prioritizes work for optimal reimbursement and to avoid financial risk to both patient and hospital.
Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due.
Identifies patients who require early financial counseling intervention.
Ensures all uninsured patients are referred to a financial counselor as appropriate.
A Patient Access Rep II will also assist patients, guarantors and families with insurance questions in a professional manner and is responsible for escalating any unaddressed insurance benefit concerns to the department Financial Counselor.
Maintains confidentiality of patient information, employee information and other information covered by regulations or professional ethics.
Performs duties in support of the EHC Patient Access Mission Statement.
Position requires self-motivated individual with demonstrated ability in time management who can handle high patient volumes and fast pace.
Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
Maintains knowledge of multiple department system applications utilized by Patient Access.
Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines.
Effectively communicates identified issues and concerns in a constructive and professional manner.
Participates in generating ideas and solutions for improvements.
Responds in a timely and appropriate way to verbal and written requests.
Accurately searches the database to establish if patient is new or an established patient.
Obtains required signature for release of information in a timely manner, adhering to policy and procedures.
Completes registration by verification of information and insurance for established patient or entering information for new patient prior to discharge of patient.
Reconfirms date of birth and legal spelling of the patients name.
Obtains appropriate signature(s) and scans all appropriate documents (Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.).
Scans patient id and insurance cards.
Makes every attempt to collect patient liability as appropriate and documents the response if not collected.
Appropriately distributes registration paperwork according to departmental procedures.
Schedules procedures/follow-up appointments.
Communicates hospitals financial policies to all patients.
Call patients to pre-register or confirm appointments.
Maintains appropriate monthly assurance accuracy rate as determined by the department.
Maintains established departmental standards regarding productivity, quality, and collections.

MINIMUM QUALIFICATIONS:

High school diploma or equivalent.
Must have at least 2 years healthcare related or customer service experience.
Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
Associate or bachelor degree may be accepted in lieu of experience.
Certified Healthcare Access Associate (CHAA) preferred.
Typing skills with a minimum of 35 wpm and good communication skills.

PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details:

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.

Apply Now

Refine Your Search

Service Rep jobs in Atlanta, GA

Patient Access Representative

Customer Service Patient Liability Rep I

Contact Center Rep I

Patient Nutrition Rep, Days

Customer Service Rep

ADMISSIONS REP/REGISTRAR

Patient Access Rep

Patient Nutrition Rep

Specialist, Enterprise Customer Success (East Coast)

Customer Service Rep

Patent Services Rep, PRN

Patient Nutrition Rep, PRN, Variable Shifts

Market Coordinator/Customer Service Rep

Customer Service Rep 1

Patient Services Rep, OP Oncology

Lead Customer Service Rep

Lab Assistant (Data Entry Representative I (SP))

Rehab Patient Access Rep PRN

Patient Services Representative

Delivery Driver/Customer Service Rep

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