Top 68 Service Rep Jobs in Clinton, WA

Patient Accounts Rep-Call Center
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Full-time
- HIPAA
- Research
- Administrative experience
- Free parking
- Commuter assistance
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Consulting Arborist
Evergreen Tree Care —Kirkland, WA
- $80,000 - $195,000 a year
- Choose your own hours
- Sales
- Travel
- Contracts
- Travel reimbursement
- Paid training
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Inside Sales Rep - ISR
BRENNAN HEATING AND AIR CONDITIONING LLC —Lynnwood, WA
- $18 - $22 an hour
- Overtime
- Office
- High school diploma or GED
- No travel
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Membership Sales Rep Cyclebar (Redmond)
CycleBar of United Fitness —Redmond, WA
- Full-time
- Writing skills
- English
- Mid-level
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Fitness Membership Sales Rep
CycleBar of United Fitness —Redmond, WA
- Part-time
- Hospitality
- Computer literacy
- English
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Customer Service Rep
Fleet Service Auto & Truck Repair —Everett, WA
- $40,000 - $60,000 a year
- 8 hour shift
- Driver's License
- Typing
- Communication skills
- Paid training
- Paid holidays
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Guest Service Rep
Courtyard by Marriott Seattle Northgate —Seattle, WA
- $21.30 - $21.50 an hour
- Extended hours
- Ability to walk for extended periods
- Hotel
- Ability to stand for extended periods
- Health insurance
- Dental insurance
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Patient Services Rep (PSR)
Proliance Surgeons, Inc. —Everett, WA
- $20.77 - $31.95 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Paid time off
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Customer Serv Rep 1
Granwest Insurance —Seattle, WA
- $17.87 - $27.38 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Communication skills
- Free parking
- Profit sharing
14d
Patient Services Representative - Totem Lake Urgent Care (Part-Time)
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Part-time
- Urgent Care
- HIPAA
- Windows
- Free parking
- Commuter assistance
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6d
Patient Services Rep (PSR) & Scheduler
Proliance Surgeons, Inc. —Edmonds, WA
- $19.97 - $31.95 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Paid time off
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12d
Customer Service Rep / Day Porter
SBM Management Services, LP —Redmond, WA
- $20.82 an hour
- Part-time
- Bilingual
- Sanitation
- Driver's License
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Patient Accounts Rep I
Seattle Roots Community Health —Seattle, WA
- $22.74 - $33.95 an hour
- Full-time
- Bilingual
- Background check
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Patient Accounts Rep I - On Call
Seattle Roots Community Health —Seattle, WA
- $22.74 - $33.95 an hour
- On call
- Bilingual
- Background check
- High school diploma or GED
Quick Apply
Dealer Service Rep
Northern Lights Inc —Seattle, WA
- $30 - $45 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
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Patient Services Rep - Heart Care Clinic (Per Diem)
EvergreenHealth —Monroe, WA
- $22.59 - $36.14 an hour
- Per diem
- HIPAA
- Windows
- Administrative experience
- Free parking
- Retirement plan
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Patient Services Rep. (Front Desk)
Proliance Surgeons, Inc. —Bellevue, WA
- $19.97 - $31.95 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Typing
- Health insurance
- Paid time off
Quick Apply
Inside Sales Full or Part Time
Z Networks —Marysville, WA
- $19 an hour
- Part-time
- Writing skills
- Research
- Mid-level
- Paid holidays
- Paid time off
4d
Supported Living Coordinator
ARC - KING COUNTY —Seattle, WA
- $27 - $30 an hour
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Director of Facilities
Everett Community College —Everett, WA
- $82,000 - $90,000 a year
- Overtime
- Hybrid work
- Background check
- 5 years
- Word processing

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Patient Accounts Rep-Call Center

EvergreenHealth -
Kirkland, WA

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Job Details

Full-time
$22.59 - $36.14 an hour

Benefits

401(a)
Free parking
Commuter assistance
Health savings account
457(b)
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Loan forgiveness
Retirement plan

Qualifications

De-escalation techniques
Conflict de-escalation
Cross-functional collaboration
Cross-functional communication

Full Job Description

Wage Range: $22.59 – $36.14 per hour

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary:

Responsible for assisting self-pay patients with their payment needs, including setting up and obtaining payments for services rendered by EvergreenHealth. Utilizes strong customer service skills to deliver excellent patient experience while providing first level support to patients in a dynamic call center environment. Assists patients via inbound and outbound phone calls, responding to MyChart messages, and handling electronic medical record (EMR) work queues. Responsible for payment processing, patient account reviews, updating patient demographics, updating and reviewing insurance information, providing financial assistance screenings and support to patients, and assisting with patient dispute reviews and resolution.

Primary Duties:

Supports patient account activities and follow-up needs by coordinating with patients, guarantors, or authorized individuals for all aspects of EvergreenHealth self-pay accounts receivable.
Answers inbound calls and makes outbound calls regarding self-pay balances.
Ensures patient confidentiality by verifying identity and account details.
Requests, confirms, and validates interpreter services to meet patient needs.
Processes payments, establishes and monitors payment plans, and encourages timely resolution of balances while delivering a positive patient experience.
Provides information on available Financial Assistance programs, conducts eligibility screenings, and supports patients throughout the application process.
Researches and resolves disputes or discrepancies. Escalates unresolved concerns to internal resources and other departments as needed.
Identifies if other insurance coverage opportunities are available. Determines if other insurance coverage can be applied.
Advises and supports patients with insurance coordination and related needs.
Maintains accurate documentation of all customer interactions in the EMR system and monitors call outcomes and follow-ups.
Ensures patient confidentiality of sensitive financial situations while demonstrating empathy and professionalism.
Meets and exceeds key performance indicators, which include average wait time, call resolution time, call abandonment rate, payments collected, quality assurance standards, and overall customer experience.
Ensures timely, accurate, and professional communications through phone and MyChart in a high-volume environment.
Prepares and delivers patient communications via letters, portal messages, and phone calls to provide timely information and support outreach efforts.
Manages various work queues by promptly responding to pending requests.
Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position:

High School graduate or equivalent combination of education and experience
2 years of experience in a customer service role
Strong verbal and written communication skills, with the ability to work effectively with individuals of diverse backgrounds and within cross-functional teams.
Demonstrated active listening, de-escalation, and patient-centered communication in both individual and team-based interactions
Effective problem-solving and critical thinking skills while maintaining composure and professionalism in challenging situations
Strong attention to detail with ability to accurately document interactions and follow established processes to support team efficiency.
Ability to collaborate with and support coworkers by sharing knowledge and contributing to the department and organizational success.

DESIRED for the position:

Experience in healthcare customer service, medical billing environment, or administrative support role
Electronic Medical Record experience, preferably Epic.
Demonstrated effective communication and problem-solving with patients or clients.
Knowledge of basic medical terminology/common medications.
Knowledge and experience accessing/verifying insurance coverage. Experience using Real Time Eligibility (RTE) and Payer/Insurance Portals.
Familiarity with HIPAA and other health industry compliance standards.

Benefit Information:

Choices that care for you and your family

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

Medical, vision and dental insurance
On-demand virtual health care
Health Savings Account
Flexible Spending Account
Life and disability insurance
Retirement plans 457(b) and 401(a) with employer contribution)
Tuition assistance for undergraduate and graduate degrees
Federal Public Service Loan Forgiveness program
Paid Time Off/Vacation
Extended Illness Bank/Sick Leave
Paid holidays
Voluntary hospital indemnity insurance
Voluntary identity theft protection
Voluntary legal insurance
Pay in lieu of benefits premium program
Free parking
Commuter benefits
Cafeteria & Gift Shop Discount

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

EvergreenHealth Benefits Guide

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Refine Your Search

Service Rep jobs in Clinton, WA

Patient Accounts Rep-Call Center

Consulting Arborist

Inside Sales Rep - ISR

Membership Sales Rep Cyclebar (Redmond)

Fitness Membership Sales Rep

Customer Service Rep

Guest Service Rep

Patient Services Rep (PSR)

Customer Serv Rep 1

Patient Services Representative - Totem Lake Urgent Care (Part-Time)

Patient Services Rep (PSR) & Scheduler

Customer Service Rep / Day Porter

Patient Accounts Rep I

Patient Accounts Rep I - On Call

Dealer Service Rep

Patient Services Rep - Heart Care Clinic (Per Diem)

Patient Services Rep. (Front Desk)

Inside Sales Full or Part Time

Supported Living Coordinator

Director of Facilities

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