Top 179 Service Rep Jobs in Detroit, MI

Customer Service Rep I - MA Servicing (Detroit) C-S-R
Blue Cross Blue Shield of Michigan —Detroit, MI
- Full-time
- Sales
- Research
- High school diploma or GED
11d
Contract Customer Service Rep
Detroit Land Bank Authority —Detroit, MI
- $22 an hour
- Contract
- Background check
- Microsoft Outlook
- Research
Patient Registration Rep - Warren Patient Access - Full-Time - Afternoons
Henry Ford Health —Warren, MI
- Full-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
9d
Patient Registration Rep - Detroit Emergency Department - Contingent
Henry Ford Health —Detroit, MI
- Day shift
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
12d
Customer Service Rep/ Phlebotomist
Asset Risk Inc —Southfield, MI
- Full-time
- 18 years or older
- Office
- Computer skills
Patient Registration Rep - St. John Emergency - Full-Time - Days
Henry Ford Health —Detroit, MI
- Full-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
1d
Patient Registration Rep - St. John Emergency - Part-Time - Days
Henry Ford Health —Detroit, MI
- Part-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
1d
Patient Registration Rep - St John Emergency - Full-Time - Days
Henry Ford Health —Detroit, MI
- Full-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
1d
Patient Registration Rep - St. John Emergency - Part-Time - Afternoons
Henry Ford Health —Detroit, MI
- Part-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
1d
Patient Registration Rep - Detroit Emergency Department - Part-Time - Days
Henry Ford Health —Detroit, MI
- Part-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
11d
Patient Registration Rep - Southfield Emergency Patient Access - Full-Time - Days
Henry Ford Health —Southfield, MI
- Full-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
1d
Patient Registration Rep - St. John Emergency - Part-Time - Midnights
Henry Ford Health —Detroit, MI
- Part-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
1d
Patient Registration Rep - St. John Emergency - Contingent
Henry Ford Health —Detroit, MI
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
1d
Customer Service Rep
Lincare Inc. —Shelby Charter Township, MI
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
1d
Patient Registration Rep - Wyandotte Outpatient - Full-Time - Days
Henry Ford Health —Wyandotte, MI
- Full-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
Patient Registration Rep - Southfield Patient Access - Part-Time - Days
Henry Ford Health —Troy, MI
- Part-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
8d
Entry-Level Sales Rep (Remote Work)
Agent Integration —Canton, MI
- $60,000 - $65,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Dental insurance
Quick Apply
13d
Patient Registration Rep - Madison Heights Patient Access - Part-Time - Afternoons
Henry Ford Health —Madison Heights, MI
- Part-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
1d
Experienced Customer Service Rep - Onsite Position
ARCH Cutting Tools —Warren, MI
- Full-time
- Basic math
- Conflict management
- Trade school
- Health insurance
- Dental insurance
Quick Apply
12d
Scheduler/Customer Service Rep
One Way Franchise Service Center LLC —Livonia, MI
- $16 - $20 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply

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Customer Service Rep I - MA Servicing (Detroit) C-S-R

Blue Cross Blue Shield of Michigan -
Detroit, MI

Apply Now

Job Details

Full-time
11 days ago

Qualifications

Customer communication
Research
High school diploma or GED
Data interpretation

Full Job Description

Customer Service Rep I
Full-time
Shift: 8:00 am to 5:00 pm
(Shift bidding process based on seniority)
Detroit, MI
Assessment required- Customer Service Rep

Analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines.

Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership.
Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters.
Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts).
Organize work to meet National/Corporate/Department Production and Quality Standards.
Reroute misdirected inquiries.
Primarily evaluates membership issues/inquiries and price/adjudicates low complexity claims/inquiries.
Interact with others inside and outside the organization to resolve the inquiry/claim related problems.
Influence customers to accept the reasonableness of decisions and actions.

QUALIFICATIONS

High school graduate or GED equivalent.
One (1) year of related work experience in areas such as public/customer service, sales representative, claims processing, membership enrollment; or one (1) year of public contact in positions such as teaching, social service work, bank teller, medical assistant/office assistant.
One (1) year of total related experience or in the absence of internal BCBSM experience, the following may apply: One (1) year of related work experience in areas such as public/customer service, sales representative or claims processing.
Demonstrated knowledge of policies, practices and procedures related to membership.
Demonstrated ability to analyze data and resolve problems related to membership.
Demonstrated command of all skills necessary for oral and written communications in a clear, concise and tactful manner.

Apply Now

Refine Your Search

Service Rep jobs in Detroit, MI

Customer Service Rep I - MA Servicing (Detroit) C-S-R

Contract Customer Service Rep

Patient Registration Rep - Warren Patient Access - Full-Time - Afternoons

Patient Registration Rep - Detroit Emergency Department - Contingent

Customer Service Rep/ Phlebotomist

Patient Registration Rep - St. John Emergency - Full-Time - Days

Patient Registration Rep - St. John Emergency - Part-Time - Days

Patient Registration Rep - St John Emergency - Full-Time - Days

Patient Registration Rep - St. John Emergency - Part-Time - Afternoons

Patient Registration Rep - Detroit Emergency Department - Part-Time - Days

Patient Registration Rep - Southfield Emergency Patient Access - Full-Time - Days

Patient Registration Rep - St. John Emergency - Part-Time - Midnights

Patient Registration Rep - St. John Emergency - Contingent

Customer Service Rep

Patient Registration Rep - Wyandotte Outpatient - Full-Time - Days

Patient Registration Rep - Southfield Patient Access - Part-Time - Days

Entry-Level Sales Rep (Remote Work)

Patient Registration Rep - Madison Heights Patient Access - Part-Time - Afternoons

Experienced Customer Service Rep - Onsite Position

Scheduler/Customer Service Rep

I want to receive the latest job alert for Service Rep in Detroit, MI

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