Top 339151 Service Representative I Jobs

Patient Service Representative I
Solaris Health Holdings LLC —Charleston, SC
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Representative
CVS Health —Nevada
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Insurance Service Specialist - Owatonna, MN
Federated Mutual Insurance Company —Owatonna, MN
- $25.20 - $34.20 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- 401(k)
Bilingual Customer Support Representative
US Automotive Protection Services —Wentzville, MO
- $31,000 - $41,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Bilingual Call Center Representative
Family EyeCare Center —Leavenworth, KS
- From $16 an hour
- Full-time
- US work authorization
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Insurance CSR-P&C License Required-Up to $55K Starting + $1000 Hiring Bonus after 90 Days
Family Select Insurance —Louisville, KY
- $45,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid time off
Quick Apply
B2B Sales Representative
Paramount Financial USA —Amarillo, TX
- $60,000 - $110,000 a year
- Full-time
- Fair chance
- In-person
- Communication skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
4d
Customer Service Representative
Eastern Propane —Rochester, NH
- Full-time
- Basic math
- English
- Office
- Paid holidays
- Tuition reimbursement
Quick Apply
12d
Ophthalmology Patient Access Representative
Eye Consultants of Pennsylvania —Pottstown, PA
- From $18 an hour
- Full-time
- Spanish
- HIPAA
- English
- Health savings account
- Health insurance
Quick Apply
Client Service Representative
Specialty Enzymes & Probiotics —Chino, CA
- $26 - $28 an hour
- Full-time
- Customer service
- Bachelor of Science
- Research
- Paid holidays
- Health insurance
Quick Apply
Field Service Representative
Coverall North America —Milpitas, CA
- Full-time
- Background check
- Microsoft Outlook
- Sales
- Paid holidays
- Disability insurance
Quick Apply
Bilingual Retention Specialist
US Automotive Protection Services —Wentzville, MO
- $60,000 - $100,000 a year
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Sales Representative
Wisconsin Auto Title Loans, Inc —Stevens Point, WI
- $16.50 - $18.00 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
12d
Customer Service Representative Bilingüal (english spanish)
Apoyo Financiero Inc. —San Rafael, CA
- $19.00 - $20.50 an hour
- Full-time
- Spanish
- Computer literacy
- No experience needed
- Paid holidays
- Health insurance
Quick Apply
14d
Property Assessment Technician
La Paz County Assessor —Parker, AZ
- $18.29 - $27.03 an hour
- Full-time
- 18 years or older
- Computer literacy
- Writing skills
- Health insurance
Quick Apply
HVAC Customer Service Representative
The Habegger Corporation —Cincinnati, OH
- $48,000 - $52,000 a year
- Full-time
- English
- Microsoft Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Bi-Lingual Customer Success Liaison
Industrial Sorting Services —Cincinnati, OH
- Full-time
- Bilingual
- Spanish
- English
- Disability insurance
- Health insurance
Quick Apply
13d
Junior Licensed Insurance Representative
GreenState Credit Union —North Liberty, IA
- $20.97 - $24.52 an hour
- Overtime
- Office
- High school diploma or GED
- Analysis skills
Customer Service Representative
C & F Packing Company, Inc. —Lake Villa, IL
- $24 - $26 an hour
- Full-time
- Background check
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply

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Patient Service Representative I

Solaris Health Holdings LLC -
Charleston, SC

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

Service Representative I jobs

Patient Service Representative I

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Customer Service Representative

I want to receive the latest job alert for Service Representative I

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