Top 32581 Service Request Owner Jobs

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Medical Director - Washington Dog and Cat Hospital

PetVet Care Centers -
Los Angeles, CA

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Job Details

Locum tenens
$220,000 - $250,000 a year

Benefits

Paid parental leave
Dental insurance
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance

Qualifications

Customer communication
Client rapport building
Companion animal medicine
DEA License
Communication with pet owners
Veterinary surgery
Delegation
Veterinary dentistry
Veterinary License
Customer complaint resolution

Full Job Description

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

Local autonomy with national support
Career mobility and development opportunities
A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

We are seeking a compassionate and skilled Medical Director to join our team. The ideal candidate will be passionate about providing high-quality veterinary care and possess excellent communication skills to build lasting relationships with our clients. You will work alongside a team of experienced veterinarians, technicians, and support staff and will work closely with the Hospital Manager and Regional Director.

Washington Dog and Cat Hospital in Los Angeles, California is seeking a confident, motivated veterinarian to help reopen a high-volume practice serving an underserved Inglewood community. This role offers strong income potential for a clinician who is efficient, decisive, and comfortable practicing accessible medicine at scale.

Why Join Us:

With the hospital currently closed, the incoming veterinarian will have the opportunity to reset operations, establish structure, and play a central role in how care is delivered moving forward.
This position is well suited for someone who values autonomy, thrives in a fast-paced environment, and is motivated by both impact and financial upside.
Located in Southwest Los Angeles County, Inglewood is a culturally rich, diverse community with strong local pride, great access to major LA amenities, parks, and entertainment venues. Its location makes it easy to connect to jobs, transit, and regional attractions year-round.

Ready to take the next step? Apply today! For questions or to connect directly, please email your resume to Sonni Nevarez at [email protected].

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

Starting Salary $220,000 - $250,000
Annual Medical Director Stipend
Signing, retention and relocation packages up to $125,000
4 Weeks PTO
Medical, dental, and vision insurance
Paid Parental Leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member Pet Discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources

Key Responsibilities

Maintaining a high quality of progressive veterinary care
- Oversees and gives directives regarding medical standards and quality of care
- Sets policies as they pertain to the practice of medicine
- Works toward making various services work as one team
- In conjunction with appropriate leadership team members, recommends additions to the hospital inventory
- Budgets for new equipment and provides a reasonable cost estimate and return on investment
- Sees patients and handles clinical practice
- Ensures positive communication with clients and between doctors, including the proper transfer of patient care responsibilities
- Reviews patient records for completeness and accuracy and uses them to promote medical excellence
- Appropriately manages controlled drugs
- Reviews and approves requests for alternatives to additional drugs and medical supplies
- Conducts regular doctor meetings
- Performs other duties as assigned by Manager
Handles patient care problems, client complaints, and referral partner issues
Manages veterinary, client, and board complaints and recommends resolutions
Develops medical policies
Assists in ensuring practice compliance with the State Veterinary Medical Practice Act, OSHA, and AAHA standards
Monitors DVM performance and production, provides coaching when appropriate
Serves as a mentor and role model for all staff veterinarians
Leads candidate interviews of potential DVMs
Identifies new service opportunities that do not currently exist in the hospital
Holds ownership for the revenue and success of the practice through monitoring key performance indicators and works with the Hospital Manager to make adjustments to achieve positive results
Helps identify and plan for upcoming challenges in maintaining hospital operations and possible temporary solutions (locum)

Qualifications (Required)

Veterinarian degree (DVM or VMD) from an accredited college or university
Current State Veterinary License
DEA registration must be obtained and maintained
3-5+ years of experience in a veterinary practice
Strong diagnostic and clinical skills.
Excellent surgical and dental skills.
Ability to work well in a team-oriented environment.
Exceptional interpersonal and communication skills.
Commitment to providing compassionate and high-quality veterinary care.
Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
Some tasks involve the periodic performance of moderately physically demanding work.
Position does require the ability to lift up to 50 pounds.

Preferred Skills (Nice to Have)

Exceptional communication skills, both written and verbal
Excellent time-management and delegation abilities
Exercises sound judgment and demonstrates exemplary decision-making skills
Professionalism and courtesy in all interactions with others
Well-developed interpersonal skills

#INDVET

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

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Service Request Owner jobs

Medical Director - Washington Dog and Cat Hospital

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