Top 947 Servicing Policy Analyst Jobs

Business Analyst - Remote
K2 Insurance Services, LLC —Harrisburg, PA
- $100,000 - $140,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Remote
- $15.50 - $16.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
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Commercial Closing Administrator
Needham Bank —Portsmouth, NH
- $25.73 - $33.45 an hour
- Full-time
- Mid-level
- Office
- 2 years
- Paid holidays
- Disability insurance
Quick Apply
Sr. Commercial Loan Administrator
Newburyport Five Cents Savings Bank —Portsmouth, NH
- $26.75 - $37.45 an hour
- Full-time
- Word processing
- Office
- Administrative experience
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Escrow Specialist
Statebridge Company —Greenwood Village, CO
- $26 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
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1d
DIRECTOR OF COMMERCIAL CREDIT
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Commercial Analyst and Lender
Valley Credit Union —Billings, MT
- $58,700 - $88,100 a year
- 8 hour shift
- Bachelor of Science
- Writing skills
- Basic math
Supervisor, Homeowner Advocacy Analytics- Servicing
Newrez —Coppell, TX
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
Administrative Analyst needed for the Surety Department
PangeaTwo —Birmingham, AL
- $45,000 - $55,000 a year
- Microsoft Word
- Mid-level
- Office
Quick Apply
8d
Financial Analyst
Lutron Electronics Co., Inc —Coopersburg, PA
- Urgently hiring
- Research
- Mid-level
- Office
AVP Special Assets
U.S. Eagle Federal Credit Union —Albuquerque, NM
- $141,800 a year
- Full-time
- Background check
- Office
- Residential
- Health insurance
- Dental insurance
14d
Supervisor, Quality Control- Call Monitoring
Newrez —Coppell, TX
- Overtime
- 6 years
- Research
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Multifamily Underwriting Fraud Investigation - Lead Associate
Fannie Mae —Plano, TX
- $109,000 - $142,000 a year
- Full-time
- Office
- Analysis skills
- Bachelor's degree
Senior HRIS Analyst
Lutron Electronics Co., Inc —Coopersburg, PA
- Full-time
- 5 years
- Office
- Bachelor's degree
Power Finance Portfolio Manager - El Segundo or Los Angeles, CA
California Bank & Trust —El Segundo, CA
- $150,000 - $190,000 a year
- Office
- 3 years
- Finance
- Profit sharing
- Paid training
Credit Policy Analyst
Anza Mortgage Insurance Corporation —Wilmington, NC
- Full-time
- Mid-level
- Master's degree
- SQL
- Health insurance
- Dental insurance
Quick Apply
Self-Testing Analyst
RockWallet —Remote
- Full-time
- Remote
- Mid-level
- 3 years
- SQL
- Work from home
Quick Apply
Mortgage Insurance Servicing & Claims Analyst I
Anza Mortgage Insurance Corporation —Winston-Salem, NC
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Loan Servicing Controls Analyst (Non-IT)
NASA Federal Credit Union —Upper Marlboro, MD
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
Senior Policy Analyst
US Immigration and Customs Enforcement —Washington, DC
- $143,913 - $187,093 a year
- Online Application
- Hybrid work
- Background check
- Psychiatry
- Customer service
- Paid holidays
- Loan repayment program
7d

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Business Analyst - Remote

K2 Insurance Services, LLC
Harrisburg, PA

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Job Details

Full-time
$100,000 - $140,000 a year

Qualifications

Requirements design
Operations coordination
IT experience within insurance industry
User acceptance testing
Requirements management
Analysis (software development lifecycle)
Property insurance knowledge

Full Job Description

Business Analyst

Location: Remote

Company: K2 Insurance Services

Reports to: Senior Technology Product Owner

Position Type: Full time

Required Travel: Occasional travel may be required

Salary Range: $100,000 - $140,000 USD per year

Job Summary:
The Business Analyst will serve as a key liaison between business stakeholders and technology teams to define, document, and support the delivery of process and system improvements that enable the creation, underwriting, rating, quoting, binding, issuing, and servicing of specialty insurance products at K2 Insurance. This role is primarily functional, with an emphasis on facilitating discussions, mapping processes, documenting requirements and business rules, and supporting change adoption to improve operational efficiency and customer outcomes.

About K2 Insurance:
K2 Insurance is a leading MGA providing niche insurance solutions with a reputation for program innovation, integrity, underwriting and customer-centricity. Our mission is to protect what matters most to our partners and clients through personalized and specialty insurance products.

K2 was formed-by and led-by successful insurance industry veterans with the purpose of creating a leading specialty insurance services company through select acquisitions that generate diverse earnings streams and improve distribution economics. Our mission is to distribute innovative programs and products through trusted retail and wholesale distribution channels.

Key Responsibilities:

Facilitate discovery sessions and working groups with underwriting, claims, actuarial, operations, and other stakeholders to elicit, clarify, and prioritize business needs.
Document and maintain current-state and future-state process flows (including handoffs, exceptions, and controls) and identify opportunities to simplify, standardize, and improve.
Translate stakeholder needs into clear functional documentation (e.g., business requirements documents (BRDs), functional specifications, business rules, process flows, acceptance criteria, and supporting artifacts) that enables configuration and operational execution.
Partner with product and technology teams to clarify requirements, evaluate options and tradeoffs, and validate that delivered changes meet business intent and are usable for day-to-day operations.
Define operational impacts (people/process/policy), support procedure updates, and help ensure teams are ready to adopt new workflows and system changes.
Plan and support UAT by defining scenarios, coordinating business testers, validating outcomes against acceptance criteria, and confirming readiness for release.
Communicate decisions, impacts, risks, and timelines; create stakeholder-facing updates and user guidance; and support training and change adoption as needed.

Education, Experience and Skills:

Requirement of 3+ years of experience as a Business Analyst (or similar role) supporting technological initiatives, preferably within insurance..
Must have hands-on insurance experience supporting policy administration and insurance operations (e.g., policy issuance, endorsements, renewals, billing, servicing, workflows, and user support).
Knowledge of property and casualty insurance processes (e.g., underwriting, rating, quoting, binding, policy administration, and servicing).
Experience working with configurable insurance or enterprise platforms (e.g., policy administration, rating, CRM, workflow), supporting business configuration needs through clear functional requirements.
Strong facilitation and documentation skills (e.g., workshop leadership, process mapping, business rules, procedures, and requirements traceability).
Strong analytical and detail-oriented problem-solving skills, with the ability to synthesize complex information into clear, actionable documentation.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across various teams and levels of the organization.
Demonstrated success driving functional outcomes through stakeholder alignment, clear requirements, UAT coordination, and operational readiness (communications, procedures, and training support).
Adaptability and resilience in a fast-paced, dynamic environment.

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Refine Your Search

Servicing Policy Analyst jobs

Business Analyst - Remote

Seasonal (Temporary) Customer Service Call Center Agent

Commercial Closing Administrator

Sr. Commercial Loan Administrator

Escrow Specialist

DIRECTOR OF COMMERCIAL CREDIT

Commercial Analyst and Lender

Supervisor, Homeowner Advocacy Analytics- Servicing

Administrative Analyst needed for the Surety Department

Financial Analyst

AVP Special Assets

Supervisor, Quality Control- Call Monitoring

Multifamily Underwriting Fraud Investigation - Lead Associate

Senior HRIS Analyst

Power Finance Portfolio Manager - El Segundo or Los Angeles, CA

Credit Policy Analyst

Self-Testing Analyst

Mortgage Insurance Servicing & Claims Analyst I

Loan Servicing Controls Analyst (Non-IT)

Senior Policy Analyst

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