Top 16288 Shift Administrator Jobs

Cloud Service Administrator I (Night Shift)
CloudWave —Remote
- $55,000 - $60,000 a year
- Weekends as needed
- 1 year
- Entry level
Quick Apply
Systems Administrator
Thrive —Remote
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Research Grants Administrator
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Literacy Leadership Consultant
Learners Edge, LLC —Remote
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Sr. Grant Administrator
The General Hospital Corporation —Cambridge, MA
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14d
Level 2 NOC Systems Administrator – Windows Focus
Unisys —Remote
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Program Control Administrator
SAIC —Virginia
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LN Concerts, ABIMM Administrator
Live Nation —Remote
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- Weekends as needed
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- Microsoft Office
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- Health savings account
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Payroll Specialist
Zone 5 Technologies —Remote
- $72,000 - $90,000 a year
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- 3 years
- US work authorization
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6d
Administrator Funded Project
NYC Health + Hospitals —New York, NY
- $100,000 - $110,000 a year
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- Management
- SQL
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Administrator - Special Education
American Traveler —Summerville, SC
- $1,873.11 a week
- Contract
- BLS Certification
- Mid-level
- ACLS Certification
- Health insurance
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Systems Administrator
Abacode —Remote
- Full-time
- Mid-level
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Part-Time Curriculum & Instruction Systems Coordinator
Learners Edge, LLC —Remote
- $25 - $30 an hour
- Part-time
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4d
Systems Administrator 4, Engineering Operations
Netflix —Remote
- $225,000 - $360,000 a year
- Google Workspace
- System design
- 3 years
- Paid holidays
- Health insurance
Associate Administrator
Johns Hopkins University —Baltimore, MD
- $98,200 - $171,900 a year
- Full-time
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- Internal Medicine
Grant Administrator II
The Brigham and Women's Hospital, Inc. —Boston, MA
- $36.38 - $92,570.40 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Opportunities for advancement
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12d
VP of Math Content Production
Modern Classrooms Project —Remote
- $160,000 - $200,000 a year
- Choose your own hours
- Remote
- Math
- Travel
- Math
- Paid parental leave
- Paid holidays
14d
Front Office Associate
ALLIED CAREGIVERS LLC —Remote
- $20 an hour
- Full-time
- HIPAA
- Office
- Continuous improvement
Quick Apply
2d
Claims Administrator
Honda —Greensboro, NC
- Full-time
- Mid-level
- Office
- Associate's degree
- Paid holidays
- Loan repayment program
Virtual Server Administrator
TechOpps Inc. —Quantico, VA
- Weekends as needed
- Senior level
- Communication skills

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Cloud Service Administrator I (Night Shift)

CloudWave -
Remote

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Job Details

$55,000 - $60,000 a year

Qualifications

1 year
Entry level

Full Job Description

Salary Range Annually: $55,000-$60,000

SUMMARY: The Cloud Service Administrator I reports to the Service Center Manager and is responsible for providing support for a wide-array of systems related to the OpSus Cloud and Technical Solutions Group division. The Cloud Service Administrator I will be primarily responsible for ensuring customer calls and self-service requests are addressed, tracked, communicated about and resolved in a timely manner. The Cloud Service Administrator I provides support for incidents to restore service(s) as soon as possible along with pro-actively monitoring the infrastructure and responding to alerts as applicable.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ensure inbound phone calls and self-service requests are addressed appropriately in a timely manner using excellent customer service skills.
Identify, troubleshoot and resolve customer and systems issues. Utilize standard and ad-hoc procedures to perform first level issue resolution for systems. Use appropriate tools to track and report problem status and escalate to internal support, vendors, and management within established SLA’s.
Follows all issues to resolution, engaging others as needed. Acts as the primary contact for the customer providing a single point of interaction.
Reference and utilize technical resolution documentation, such as knowledge base articles, on systems, infrastructure and processes.
Follow security procedures, standards, and protocols related to all technologies.
Actively monitor all infrastructure and systems and ensure resolution to any monitoring alerts. Work with engineering to resolve any alerts as necessary.
Adhere to standards for availability and business continuity.
Work directly with customers, utilizing excellent customer service skills, during all phases of the customer relationship.
The Service Center will be required to answer support calls from customers and work to resolve their issues.

OTHER DUTIES AND RESPONSIBILITIES:

Constant improvement of all services and processes
Other duties as assigned
Shift work may be required, including but not limited to nights and weekends to ensure appropriate coverage.

Experience:

One year or more of progressive experience in supporting a combination of Microsoft and Linux Operating Systems, VMware vSphere virtualization required.
End-user and infrastructure desktop support experience with either physical or virtual desktop technologies strongly preferred.
Working knowledge of Microsoft operating systems, networking concepts, and computer hardware required. Experience in executing periodic systems patching and updates on a regular basis required.
Experience with supporting advanced blade architecture such as Cisco UCS and HP BladeSystem preferred.
Experience with advanced datacenter wide virtualization preferred.
Previous Customer Service, Call Center, Help Desk and/or Service Desk experience preferred.

Education:

Bachelor degree in Information Management, Computer Science, or other related field or an equivalent amount of experience is preferred for this position.

Certifications or Licenses:

Certifications in Microsoft, VMware, Storage, A+, Network+, and other Cloud Technologies considered a plus for this position.

Special Knowledge, Skills and Abilities:

Excellent customer service skills required along with the ability to manage multiple customer issues at the same time.

TRAVEL REQUIRED: Approximately 10% Travel

PHYSICAL DEMANDS: (The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Ability to work long hours at a desk using a PC, video conferencing, and phone usage.
Ability to occasionally lift and move computer equipment if necessary.
Moderate overnight travel by land or air.

WORK ENVIRONMENT: (The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Extensive use of desktop computer, mobile technologies video conference, phone, cell phone is essential for this function.

We offer competitive salary and above average benefit packages. CloudWave is a drug-free, EEO employer.

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Refine Your Search

Shift Administrator jobs

Cloud Service Administrator I (Night Shift)

Systems Administrator

Research Grants Administrator

Literacy Leadership Consultant

Sr. Grant Administrator

Level 2 NOC Systems Administrator – Windows Focus

Program Control Administrator

LN Concerts, ABIMM Administrator

Payroll Specialist

Administrator Funded Project

Administrator - Special Education

Systems Administrator

Part-Time Curriculum & Instruction Systems Coordinator

Systems Administrator 4, Engineering Operations

Associate Administrator

Grant Administrator II

VP of Math Content Production

Front Office Associate

Claims Administrator

Virtual Server Administrator

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