Top 51454 Shipping Jobs

Inbound Call Center Representative
AnswerNet Remote —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Ideal Window Manufacturing —Remote
- $15.92 - $19.00 an hour
- Full-time
- Remote
- ERP systems
- Organizational skills
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
11d
Shipping Clerk
U.S. Dynamics Corporation —Amityville, NY
- $20 - $30 an hour
- Full-time
- Ability to walk for extended periods
- High school diploma or GED
- Ability to lift 50 pounds
- Opportunities for advancement
Quick Apply
Customer Support Specialist, Shopbop
Bop LLC - A95 —Remote
- $15 - $23 an hour
- Weekends as needed
- Remote
- Computer literacy
- Basic math
- Mid-level
- Employee assistance program
- 401(k) matching
Remote Supply Chain Coordinator (Overnight Shift)
National Service Source —West Melbourne, FL
- $20 an hour
- Overnight shift
- Remote
- Computer literacy
- Mid-level
- 2 years
Quick Apply
13d
Trucking Dispatcher
Grand Rapids Express —Middleville, MI
- $30 - $40 an hour
- Full-time
- Management
- Mid-level
- Office
Quick Apply
Warehouse Dispatcher
RAMCO ENTERPRISES, LP —Hollister, CA
- $20.25 an hour
- Full-time
- Oracle
- Data analysis skills
- Mid-level
- Relocation assistance
Quick Apply
Customer Service Representative
C & F Packing Company, Inc. —Lake Villa, IL
- $24 - $26 an hour
- Full-time
- Background check
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Outbound Logistics Coordinator
BOPLAN USA INC —Flowery Branch, GA
- $50,000 - $60,000 a year
- Full-time
- ERP systems
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Shipping & Freight Manager
Confidential —Lincolnton, GA
- $70,000 - $90,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
11d
Domestic & International Shipping Specialist
Balanced Body Inc —Sacramento, CA
- $22 - $30 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
11d
Production Scheduler
Everfab —East Aurora, NY
- $24 - $30 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Shipping and Receiving Specialist/Inside Sales
Nuway Completion Supply LLC —Williston, ND
- From $21 an hour
- Full-time
- Basic math
- Mid-level
- Forklift
- Paid time off
Quick Apply
Shipping and Receiving Team Manager
Walpole Outdoors LLC —Pittsfield, ME
- 5 years
- Basic math
- Mid-level
Quick Apply
Bulk Shipping Receiving Operator
Ascentek Services, LLC —Saint Paul, MN
- Full-time
- Basic math
- ERP systems
- English
- Paid parental leave
- Health savings account
Quick Apply
Warehouse Specialist
EZ Liner —Orange City, IA
- $18 - $25 an hour
- Full-time
- Basic math
- Forklift
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Import/Export Specialist
Drinique —Phoenix, AZ
- $55,000 - $70,000 a year
- Email
- 18 years or older
- Microsoft Excel
- Customer service
- Paid holidays
- Health insurance
Quick Apply
12d
Supply Chain Coordinator
Fziomed Inc —San Luis Obispo, CA
- $26.02 - $31.33 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
14d
Warehouse Associate
Hamakua Macadamia Nut Co —Kamuela, HI
- From $20 an hour
- Full-time
- Basic math
- Forklift
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
Warehouse Operations and Logistics Manager
Cambridge Scientific —Watertown, MA
- $28 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Warehouse
- Health savings account
- Health insurance
Quick Apply

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Inbound Call Center Representative

AnswerNet Remote -
Remote

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Vision insurance
401(k) matching
Referral program

Qualifications

Customer relationship building
Interpersonal skills
Phone communication
Call center experience
Computer literacy
English
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Attention to detail
Customer engagement
Customer relationship management
Emotional safety support
Telecommunications headsets
Typing
Client interaction via phone calls
Customer data entry

Full Job Description

About the Position:
AnswerNet is looking for remote, quality, and customer experience-oriented, enthusiastic team members to support a leading provider of low-cost wireless services operating on the nation’s largest and most reliable network. In this role, you will utilize your expert product and company knowledge to deliver a “wow” factor!

Position Overview: Customer Service Representatives (CSR) will assist our customers by owning the customer’s journey, handling inquiries and concerns, and seeing them through to resolution. The primary responsibilities include handling inbound and outbound customer calls, and providing effective solutions that meet their current and future needs. Additionally, the representative will collaborate with other CSRs and leadership to enhance customer service delivery. CSRs will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators. Our most effective CSRs are technically savvy, eager to continually learn and improve their skills. A paid training program will equip you with the knowledge necessary to effectively assist customers.

Responsibilities include, but are not limited to:

Primary role is to assist customers on inbound/outbound calls, providing accurate and satisfactory answers to customer inquiries.
De-escalate situations involving dissatisfied customers, offering assistance and support.
Guide callers through basic troubleshooting, website navigation, and product or service use.
Review customer accounts and provide updates and information on billing, shipping, warranties, and other account-related matters.
Collaborate with other CSRs and leadership to improve customer service.
Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements.
Document all call activity accurately in systems with complete and thorough notes.
Attend all training sessions.
Requirement to diligently log into the UKG system, Contact Center tools, and websites as required.

CSR Skills/Qualifications:

Must possess excellent written and verbal communication skills.
Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers.
Must have strong interpersonal skills to enable smooth conversation flow with customers, using active listening.
Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free.
Flexibility in role/job function changes and shift to meet customer needs and requests.
Skilled at typing, data capture, and entry using proper grammar and correct spelling.
Must be able to multitask, manage time properly and effectively, and work independently.
Must be able to adapt to different situations and individuals.
Willing and able to work 8-hour shifts using a computer with keyboard, using two monitors, and a headset with a microphone.
Must be comfortable handling back-to-back calls in a fast-paced atmosphere.
Be dedicated to working the schedule provided. Absences are not tolerable.
Must be acceptable to have calls/screens monitored and/or recorded, and understand that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs.
Must be capable of reading from scripts.
Pre-Hire Assessments include, but are not limited to, passing a typing, spelling, grammar, listening, and comprehension test.

Technical Requirements:

A Windows PC is required, running Windows 10 or 11 (no MacBooks or Chromebooks or virtual machines)
8 GB of RAM, minimum DDR4 or DDR5
Quad-core processor, minimum
USB wired headset
Wired internet connection with a minimum internet speed of 80/15
Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
Dual monitors

Hours of Operations / Schedules:

12:00 AM – 10:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays and Sundays 10:00 AM – 7:00 PM Eastern Prevailing Time
40 hours per week is required. Schedules are subject to change based on the client’s needs.
Paid 15-minute breaks are provided for 4-hour shifts
30-minute unpaid lunches

Language:

English as a primary language

Experience/Job Requirements:

At least 1 year of work experience in a call center/customer service environment is required.
Knowledge of customer service practices and principles.
Passion for delivering great customer service.
Solid problem-solving and troubleshooting skills.
Ability to multitask with attention to detail and accuracy.
High School Diploma or equivalent is required.
Applicants must type a minimum of twenty-five (25) words per minute.
Applicants must have a quiet place to work with no interruptions.
Applicants must successfully pass a 7-year background/criminal check.
Applicants must agree to and sign compliance documents.
Other requirements may vary as determined by management.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Pay: $16.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home

Application Question(s):

For placement purposes, what state do you reside in?
Do you have the following equipment to work efficiently from home in a quiet, dedicated work or office space?
A Windows PC is required, running Windows 10 or 11 (no MacBooks, Chromebooks or virtual machines)
8 GB of RAM, minimum DDR4 or DDR5
Quad-core processor, minimum
USB wired headset
Wired internet connection with a minimum internet speed of 80/15
Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
Dual monitors

Education:

High school or equivalent (Required)

Experience:

Call center: 1 year (Preferred)
Computer literacy: 2 years (Preferred)

Work Location: Remote

Quick Apply

Refine Your Search

Shipping jobs

Inbound Call Center Representative

Customer Service Representative

Shipping Clerk

Customer Support Specialist, Shopbop

Remote Supply Chain Coordinator (Overnight Shift)

Trucking Dispatcher

Warehouse Dispatcher

Customer Service Representative

Outbound Logistics Coordinator

Shipping & Freight Manager

Domestic & International Shipping Specialist

Production Scheduler

Shipping and Receiving Specialist/Inside Sales

Shipping and Receiving Team Manager

Bulk Shipping Receiving Operator

Warehouse Specialist

Import/Export Specialist

Supply Chain Coordinator

Warehouse Associate

Warehouse Operations and Logistics Manager

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