Top 365 Shoreside Jobs

Air Customer Service Agent, After Hours - REMOTE US
Holland America Line —Seattle, WA
- $16.35 - $22.07 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Employee stock purchase plan
Resolution Specialist - REMOTE - US
Holland America Line —Seattle, WA
- $18 an hour
- 8 hour shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Employee stock purchase plan
- Health insurance
Shoreside Marine Mechanic
Amak Towing Company —Ketchikan, AK
- $65,000 - $95,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Travel
- Relocation assistance
- Health insurance
Quick Apply
Port Captain
Confidential —Paducah, KY
- $150,000 - $225,000 a year
- Full-time
- In-person
- Senior level
Quick Apply
11d
Lighting Technician
Crew Life at Sea —Miami, FL
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Cleaning
Quick Apply
Assistant Facilities Maintenance Manager
Steamship Authority —Falmouth, MA
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Hotel Director
Crew Life at Sea —Miami, FL
- Full-time
- Master's degree
- Bachelor's degree
- Senior level
Quick Apply
Backstage Technician
Crew Life at Sea —Miami, FL
- $2,400 - $3,000 a month
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Cleaning
Quick Apply
General Stage/Entertainment Tech
Crew Life at Sea —Miami, FL
- Full-time
- English
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Tugboat Chief Engineer
Confidential —Remote
- $450 - $875 a day
- Full-time
- Ability to climb stairs
- Travel
- Mentoring
- Health savings account
- AD&D insurance
Quick Apply
Commissioning Master Mariner, Marauder
Saronic Technologies —Franklin, LA
- Full-time
- Background check
- Construction site
- Ability to walk for extended periods
- Paid parental leave
- Paid holidays
Quick Apply
Port Captain
Flagship Management —Stamford, CT
- Full-time
- US work authorization
- In-person
- Senior level
Quick Apply
Culinary Standards Manager
Disney Cruise Line —Celebration, FL
- 5 years
- Computer literacy
- Windows
Solutions Analyst Supply Chain
INSPYR Solutions —Miami, FL
- $30 - $35 an hour
- Contract
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Marine Painter/Blaster
Weeks Marine —Houma, LA
- $22 an hour
- Full-time
- English
- Mid-level
- Driver's License
Quick Apply
OSV Chief Engineer
Confidential —Remote
- $700 - $800 a day
- Full-time
- Ability to climb stairs
- Plumbing
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Training Program Manager, MUSV
Saronic Technologies —Virginia Beach, VA
- Full-time
- Background check
- Classroom
- Up to 50% travel
- Paid parental leave
- Paid holidays
Quick Apply
Carpenter
James Marine, Inc. —Paducah, KY
- Overtime
- Carpentry
- Basic math
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Gaming Systems Application Owner
INSPYR Solutions —Miami, FL
- $55 - $65 an hour
- Contract
- Hybrid work
- Hospitality
- Computer science
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Shore Excursion Tour Guide - New York City
Intercruises Shoreside & Port Services —New York, NY
- $63.75 an hour
- Weekends as needed
- Outdoor work
- Entry level
- 401(k) matching
- Referral program
Quick Apply
3d

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Air Customer Service Agent, After Hours - REMOTE US

Holland America Line -
Seattle, WA

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Job Details

Full-time
$16.35 - $22.07 an hour

Benefits

Paid training
Employee stock purchase plan
Health insurance
401(k)
Flexible schedule

Qualifications

Microsoft Word
Communication with suppliers
Microsoft Excel
Microsoft Outlook
Sabre Global Distribution System
Airline ticket sales
Vendor communication
Reservation systems
Fare transaction assistance

Full Job Description

Job Description

Princess Cruises, Holland America Line, and Seabourn offer world-renown vacations at sea to travelers around the globe. This is an opportunity to join a dynamic, unified organization as part of their highly experienced team in our corporate office.

We’re looking for an amazing Air Customer Service Agent, After Hours to fill this role. You will be joining the Travel Services team for a home-based position to cover duties while the office is closed.

Here’s a summary of what we are looking for in an Air Customer Service Agent, After Hours. Is this you?

Responsibilities

Processes urgent air travel outside of business hours for shipboard officers, crew, guest entertainers, vendors, contractors, and shoreside employees, usually in cases where trips have been disrupted for unforeseen reasons.
Provides excellent customer service and support for cruise guests that either have a disruption to their travel plans or require immediate assistance with flights to get from their homes to join their cruise or from the end of their cruise to get back home.
Administers hotel and ground transportation arrangements for shipboard officers, crew and guest entertainers including creation/communication of hotel rooming lists and ground transportation manifests.
Answers phone calls and monitors e-mails for shoreside travelers in need of urgent assistance outside of business hours (aka Corporate Travel), providing timely and accurate information.
Finds the best combination of price, convenience, and comfort, and issues the resulting air tickets. Provides cross-function support to Company Travel team as needed, ensuring that overall department needs are met when coverage is needed.
Follows all Company and department-specific policies and procedures during daily operations of the job.
Any additional work-related duties as assigned by the supervisor or manager.

Requirements

Ability to communicate effectively (verbally and written) with travel suppliers, port agents, crew members, employees, other departments, and management.
This job normally requires 3 years of related experience in a travel agency, airline or wholesale travel agency
Proficient in Microsoft Word, Excel, and Lotus Notes/Microsoft Outlook.
Ability to work independently and think quickly.
Knowledge of all aspects of the Sabre airline reservations system such as creation of an air booking, ticketing, exchanges, pricing, routing and queue processing.
Flexible schedule that includes nights and weekends. After-hours team will need to be available for work, 6pm-6am M - F (9 hour shifts with 1 hour lunch), 5pm-6am S-S. Shift assigned will be anytime between those hours.
Must be available for an initial 4-6 weeks, paid training period
Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position can be 100% fully remote, US Only (please note that Princess Cruise Lines is not setup to hire anyone in the following states: AR, CA, CO, CT, DE, HI, IA, KY, LA, ME, MS, MT, ND, NE, NV, NY, SD, VT, WA, WV, WY).

What You Can Expect

Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Base Hourly Range: $16.35 to $22.07. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.

Princess is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact [email protected]

#PCL

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Refine Your Search

Shoreside jobs

Air Customer Service Agent, After Hours - REMOTE US

Resolution Specialist - REMOTE - US

Shoreside Marine Mechanic

Port Captain

Lighting Technician

Assistant Facilities Maintenance Manager

Hotel Director

Backstage Technician

General Stage/Entertainment Tech

Tugboat Chief Engineer

Commissioning Master Mariner, Marauder

Port Captain

Culinary Standards Manager

Solutions Analyst Supply Chain

Marine Painter/Blaster

OSV Chief Engineer

Training Program Manager, MUSV

Carpenter

Gaming Systems Application Owner

Shore Excursion Tour Guide - New York City

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