Role description
Integration Architect
Software Architect II
Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are:
UST is searching for an experienced Integration Architect to lead the design, evolution, and scalability of our platform integration framework a microservices-based platform that enables bi-directional integration between enterprise ITSM tools (ServiceNow, Siebel/ILEX, and others). You will own the technical vision, drive architectural decisions, and leverage AI-assisted development to accelerate delivery.
The opportunity:
- Define and maintain the end-to-end architecture of the eBonding integration platform, including adapter patterns, message routing, and data transformation flows across ITSM systems.
- Design and implement RESTful and SOAP-based integration contracts for onboarding new ITSM partners and target systems.
- Lead modernization efforts evaluating event-driven architectures, streaming patterns, and API gateway strategies.
- Leverage GitHub Copilot and AI-assisted tooling to accelerate design, code generation, and integration flow prototyping.
- Apply AI acumen to build intelligent mapping engines, automated data transformation designs, and predictive integration monitoring.
- Architect cloud-native deployments on Cloud Foundry / PCF, including service scaling, resilience, and environment promotion strategies.
- Mentor engineering teams on microservices best practices, integration patterns, and secure coding standards.
- Collaborate with product, operations, and partner teams to translate business requirements into technical integration designs.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What you need:
- 7+ years in integration architecture or enterprise middleware, with hands-on ITSM integration experience (ServiceNow, SalesForce, BMC Remedy, Zendesk, FreshService, or equivalent).
- Strong proficiency in Java 17, Spring Boot 3.x, Spring Integration, Spring Batch, and Spring Security (OAuth2/JWT).
- Experience building and deploying microservices on Cloud Foundry / PCF with Concourse CI pipelines.
- Working knowledge of Angular front-end development and full-stack debugging.
- Proficiency with both REST and SOAP/WSDL integration patterns.
- Hands-on experience with SQL Server, JPA/Hibernate, and database design.
- Familiarity with AI-assisted development tools (GitHub Copilot, AI code review, prompt engineering for design artifacts).
- Experience with event-driven / streaming architectures (Kafka, Spring Cloud Stream).
- Familiarity with SonarQube quality gates and secure SDLC practices.
- Background in ELK stack observability (Logstash, Logback, Actuator metrics).
- Understanding of Apache CXF, Apache POI, and XML/JSON transformation libraries.
- TOGAF, cloud-native, or integration certification (MuleSoft, Dell Boomi, etc.) is a plus
Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.
Role Location: Virginia
Compensation Range: $106,000-$159,000
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
What we believe:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
#UST
#CB
#LI-AP4
Skills
java,java 17,itsm integration,itsm tool,
Benefits
Compensation range: $106,000.00 to $159,000.00 per year
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
