Top 21 Sigma Group Jobs

Service Desk Technician
Sigma Information Group —Austin, TX
- Windows
- Travel
- Computer networking
- Paid holidays
- Disability insurance
Electro Mechanical Technician with experience on blown film equipment and bag making machines
Sigma Plastics Group —Lyndhurst, NJ
- Email
- Mid-level
- Programmable logic controllers
AI Consultant - Hybrid
Sigma Information Group —Austin, TX
- Hybrid work
- Office
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
Systems Engineer
Sigma Information Group —Austin, TX
- Hybrid work
- System design
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Associate Consultant
Sigma Information Group —Austin, TX
- Full-time
- Mid-level
- Office
- SharePoint
- Paid holidays
- Disability insurance
System Administrator (Hybrid)
Sigma Information Group —Austin, TX
- Azure
- Mid-level
- Windows
- Paid holidays
- Disability insurance
IT Consultant - System Administrator
Sigma Information Group —Austin, TX
- Azure
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Printing Press Machine Operator
Sigma Plastics Group —Brevard, NC
- Entry level
Electro Mechanical Technician
Sigma Plastics Group —Lyndhurst, NJ
- Urgently hiring
- Mid-level
Network Engineer
Sigma Information Group —Austin, TX
- 5 years
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
American English Audio Collection Projects (Remote)
Sigma Group —United States
- Temporary
- Remote
- Entry level
- Commercial
French & English Linguistic Projects (Remote)
Sigma Group —United States
- Temporary
- Remote
- Computer literacy
- Computer skills
- Entry level
Mandarin Chinese Linguistic Projects (Remote) -- Sigma AI
Sigma Group —United States
- Remote
- Computer literacy
- English
- Windows
Levantine Arabic linguistic projects (Remote)
Sigma Group —United States
- Remote
- Computer literacy
- English
- Computer skills
Japanese Linguistic Projects (Remote)
Sigma Group —United States
- Remote
- Computer literacy
- Windows
- Computer skills
Quick Apply
Sales and Business Development, Engineering and Design Services
Sigma Group —United States
- $140,000 - $200,000 a year
- Remote
- Engineering
- Mid-level
- Travel
- Paid parental leave
- Health savings account
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Electro Mechanical Technician with experience on blown film equipment and bag making machines
Sigma Plastics Group —Lyndhurst, NJ
We are currently seeking an Electro Mechanical Technician with experience on blown film equipment and bag making machines.

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Service Desk Technician

Sigma Information Group -
Austin, TX

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Job Details

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
Life insurance

Qualifications

Desktop computer repair
Presentations for conferences or internal meetings
Moving
Windows
Printer (troubleshooting support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer networking
Technical customer support for office equipment
Productivity software
Desktop administration
Peripheral hardware support

Full Job Description

Role

The Service Desk Technician supports our consulting teams by providing first-line support of client requests received by email, ticket, or phone. Using remote access software and/or working directly with the client over the phone, will troubleshoot and resolve primarily Tier 1 issues, including password resets, email access issues, authentication questions, simple Microsoft Office application usage, virus scans/removals, and device problems (printers, monitors, mice).

Responsibilities

Promptly acknowledges incoming email and tickets.
Answers incoming calls and replies to any voicemails.
Determines the severity and priority of the problem and either works with the client to resolve the problem or escalates the issue to other team members.
Effectively communicates status and state of various ticket queues.
Sets up and configures client workstations and laptops so they are ready for delivery. Assist with setting up new hires for clients, ensuring all required software, permissions and licensing has been provisioned and tested.
Update client documentation and procedures
Enter tickets for time spent on both client and Sigma (internal) work.

Requirements

Minimum 1 year of experience in general IT support
Prior experience handling multiple customers at an IT consultancy or MSP is a big plus
Strong familiarity with Windows 10, Active Directory, and Office 365
Capable of basic problem identification/escalation and providing technical support for personal computers, printers, and other peripheral devices
Basic knowledge of networking and security concepts
High level of organization and strong attention to detail
Strong ability to present and explain technical information to a non-technical audience, and effectively communicate orally and in writing.
Enjoys working with an array of client personalities and has the necessary patience and understanding to work with frustrated end users
Physically capable of picking up and moving computer hardware
Occasional onsite travel to client locations possible
Strong desire to build skill set through self-directed education and coursework that lead to desirable certifications

Benefits

Medical, dental, and vision insurance
Life insurance
Long-term disability
Paid vacation
Paid holidays
Simple IRA for eligible employees
Stocked snack bar
Company-sponsored outings

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Refine Your Search

Sigma Group jobs

Service Desk Technician

Electro Mechanical Technician with experience on blown film equipment and bag making machines

AI Consultant - Hybrid

Systems Engineer

Associate Consultant

System Administrator (Hybrid)

IT Consultant - System Administrator

Printing Press Machine Operator

Electro Mechanical Technician

Network Engineer

American English Audio Collection Projects (Remote)

French & English Linguistic Projects (Remote)

Mandarin Chinese Linguistic Projects (Remote) -- Sigma AI

Levantine Arabic linguistic projects (Remote)

Japanese Linguistic Projects (Remote)

Sales and Business Development, Engineering and Design Services

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I want to receive the latest job alert for Sigma Group

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