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Senior Director, Site Logistics Manager

The College Board -
Remote

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Job Details

Full-time
$104,000 - $160,000 a year
14 days ago

Qualifications

Team member evaluation
Managing logistics operations teams
Team leadership
Coaching
System design
Performance feedback (performance evaluation method)
Incident Escalation
Crisis management (risk management strategy)
Inclusive leadership practices
Team development
Continuous improvement
Incident response (Crisis management methodologies)
Vendor performance improvement
Vendor relationship management
Leading team collaboration initiatives
Workforce management
Escalation handling
Cross-functional communication
Senior leadership
Team building

Full Job Description

Senior Director, Site Logistics Manager

College Board – AP&I

Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).

Type: This is a full-time position

About the Team

The AP Program Planning team is responsible for the successful execution of the annual AP Reading event where millions of student exam responses are scored. The team supports strategic planning, workforce coordination, logistics, vendor alignment, and data-driven decision making to ensure accurate and timely scoring across 40+ AP subjects. This work sits within the broader AP Delivery organization, which manages the AP annual cycle from course setup through exam administration, scoring, and score reporting. Each year, millions of students generate tens of millions of constructed responses that must be scored accurately, on time, and at scale by a distributed Reader workforce operating both onsite and remotely.

About the Opportunity

Leads the Site Logistics & Execution track, owning the site-wide systems, vendor alignment, infrastructure readiness, and real-time operational framework that enable AP Reading to function successfully onsite and in support of distributed scoring.

Designs the logistics model and execution environment within which Session Leads run subject- and session-level operations.

Serves as escalation authority for site-wide disruptions, major vendor performance issues, and system-level execution risks that exceed session-level control.

In this role, you will:

Site Strategy, Infrastructure, and Vendor Readiness

Own the site-wide logistics strategy for AP Reading, including footprint planning, multi-year site planning, hotel and transportation frameworks, convention center alignment, equipment readiness, and onsite service models.

Translate business requirements into vendor and site plans that support the scale, complexity, and timing of the Reading.

Secure and maintain future-year assets such as convention center space, hotels, buses, equipment, and supplies in partnership with sourcing and vendor teams.

Ensure floorplan assumptions, room configurations, workstation readiness, and accessibility requirements are defined early enough to support reliable execution.

Execution Model and Session Enablement

Establish the operating standards, readiness milestones, and runbooks that Session Leads use to execute at the subject and session level.

Design site-wide systems for daily flow, floor assignments, workspace management, issue escalation, vendor touchpoints, and late-scoring readiness.

Ensure the Site Logistics track can support both onsite Readers and the distributed at-home workforce through strong coordination with Session Leads and cross-track partners.

Guide how specific operational components such as travel, accommodations, transportation, or evening event oversight are assigned and managed across the team.

Live Oversight and Escalation Management

Monitor site-wide operational health during the Reading and step in when vendor responsiveness, crisis situations, staffing constraints, or execution failures exceed session-level authority.

Serve as escalation authority when a Session Lead cannot obtain the needed vendor response or when an issue affects multiple sessions, sites, or core service expectations.

Coordinate with Demand & Utilization and Workforce Strategy leaders on major changes that affect scoring strategy, Reader experience, or site capacity.

Ensure post-event reconciliations and site/vendor readouts capture lessons learned and drive measurable improvements.

Leadership and Track Development

Lead Session Leads and shape the development of the Site Logistics & Execution track as a durable operating capability.

Create strong coverage models, overlap plans, and decision norms so execution remains resilient even under stress.

Use annual-cycle work such as floor planning, vendor planning, travel frameworks, and readiness reviews to improve the track year over year.

Provide visibility upward to the Reading General Manager on emerging logistics risks, execution health, and operating-model improvements.

Cultivate an inclusive and high achieving culture that enables all team members to live out College Board’s Operating Principles.

Bring proven leadership experience and consistently embody College Board’s Manager Expectations in your work.

About You

To qualify for this role, you must have:

Minimum of 7-10 years of senior operations leader with strong command of logistics, vendors, and live-event execution in complex environments.

Skilled at designing systems others can execute and at knowing when to intervene versus when to let local operators solve the problem.

Strong cross-functional partner who can tie site realities to scoring strategy and Reader experience.

Calm under pressure and effective in crisis response, escalation management, and vendor accountability.

Able to coach high-ownership directors while maintaining enterprise discipline.

A strategic and inclusive leadership style: you set clear priorities, build effective team structures, plan for future needs, and foster a culture of belonging.

A proven ability to drive performance and growth: you set high expectations, deliver real-time, evidence-based feedback, and coach team members to take smart risks, stretch their skills, and achieve meaningful impact.

This role also includes the ability to travel 3-5 times a year to College Board offices or on behalf of College Board business. Travel may range from 1-2 days to multi-week stays during peak operational periods supporting AP Reading activities in late May through June.

All roles at College Board require:

A passion for expanding educational and career opportunities and mission-driven work

Authorization to work in the United States for any employer

Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.

Clear and concise communication skills, written and verbal

A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.

A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.

A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.

About Our Process

Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.

While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise, a panel interview, a conversation with leadership and reference checks.

What We Offer

At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market.

A Thoughtful Approach to Compensation

The hiring range for this role is $104,000–$160,000.

Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.

We aim to make our best offer upfront—rooted in fairness, transparency, and market data.

We adjust salaries by location to ensure fairness, no matter where you live.

You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more.

Apply Now

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