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Mandarin Speaking IT Administrator

Confidential
Troy, MI

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Job Details

Full-time
Up to $70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Retirement plan

Qualifications

Mandarin
System administration
SAP
ERP systems
Microsoft Exchange
Virtualization tools
Bachelor's degree
Email configuration (technical support)
Computer hardware
Server virtualization
SMTP
Video conferences (communication methods)
VPN management
Manufacturing
SAP ERP
Microsoft 365 proficiency
Information Technology

Full Job Description

Job Title: IT System Administrator

Department: IT

Reports to: HR Administration Manager

Summary/Objective

We are seeking a Mandarin Speaking IT Systems Administrator! They would be responsible for supporting, maintaining, and optimizing the company’s full IT operations. This role serves as the primary on-site IT resource and is responsible for providing system reliability, network security, and end-user support in a fast-paced manufacturing environment.

We are open to entry-level candidates with strong IT fundamentals and a willingness to learn, including Computer Science or related graduates who are eager to develop hands-on experience in enterprise IT systems and Manufacturing Execution Systems (MES). Training will be provided for MES-related responsibilities.

The ideal candidate is highly self-driven, technically strong, and capable of independently managing IT operations, escalation, and infrastructure support.

Essential Duties

Technical Support & End-User Services

· Provide direct IT support for local employees in a fast-paced environment

· Troubleshoot and resolve hardware, software, and network issues or escalate as needed

· Support Microsoft Office applications, Outlook/Exchange, SharePoint, domain file systems, and collaboration tools

· Assist with setup and support of video conferencing systems for domestic and international meetings

· Maintain strong communication with end users and management regarding issue status and resolution

Systems Administration (Servers & Applications)

· Install, configure, maintain, and support physical and virtual servers and related infrastructure

· Support Microsoft Active Directory, user accounts, permissions, and group policies

· Administer email systems and support Outlook client configuration and troubleshooting

· Support enterprise applications including OEM Teamcenter and other internal systems

· Maintain Windows server environments and virtualized infrastructure (VMware or equivalent)

· Perform system monitoring, patching, backups, and performance maintenance

Network Infrastructure & Security

· Support and maintain LAN/WAN environments, including switches, routers, and network devices

· Configure and support TCP/IP services including DNS, DHCP, and SMTP

· Manage firewall administration and overall IT security controls

· Support VPN and remote access connectivity

· Assist with planning and implementation of network improvements and upgrades

IT Asset & Vendor Management

· Maintain inventory of IT assets including hardware, software, printers, and licenses

· Assist HR with IT onboarding and offboarding (equipment setup and access provisioning)

· Work with Finance to obtain quotes, process purchase requests, and track IT procurement

· Coordinate with vendors for hardware, software, and service support

Infrastructure, Projects & Support

· Participate in IT infrastructure projects including system installations, upgrades, and network expansions

· Support international and multi-site connectivity and system coordination as needed

· Assist with structured cabling, hardware deployment, and system rollouts

· Document IT procedures, configurations, and troubleshooting processes

· Support backup systems, disaster recovery processes, and system continuity planning

Other Duties

· Perform other related duties as assigned

Minimum Qualifications

· Bachelor’s degree in Information Technology, Network Administration, or related field preferred

· Entry-level candidates are welcome; 0–5+ years of IT experience accepted depending on qualifications

· Strong experience with Windows desktop and server environments (Windows Server, Windows 10/11)

· Experience with Microsoft technologies (Active Directory, Exchange/Outlook, SharePoint, Office 365 preferred)

· Strong knowledge of TCP/IP networking (DNS, DHCP, SMTP, VPN)

· Experience with virtualization platforms (VMware preferred)

· Familiarity with enterprise systems (SAP, Teamcenter, or similar manufacturing systems preferred)

· Interest in Manufacturing Execution Systems (MES) and willingness to learn required

Skills & Competencies

· Strong troubleshooting and problem-solving ability

· Ability to work independently as the primary IT resource

· Excellent communication skills (technical and non-technical audiences)

· Strong organizational and time management skills

· Ability to prioritize multiple urgent tasks in a high-pressure environment

· High level of accountability, ownership, and responsiveness

Additional Requirements

· Ability to work in a fast-paced manufacturing environment

· Ability to work overtime or respond to urgent issues as needed

· Ability to attend early morning or evening international meetings if required

· Travel: Less than 10%

Employment Details

· Employment Type: Full-Time

· Industry: Automotive / Manufacturing

· Travel: <10% (including occasional international travel)

· Work Environment: Office and manufacturing setting

Pay: Up to $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan

Application Question(s):

Will you require sponsorship now or in the future?
What are your salary expectations?

Experience:

SAP: 1 year (Preferred)
ERP systems: 1 year (Preferred)

Language:

Mandarin (Preferred)

Ability to Commute:

Troy, MI 48084 (Preferred)

Work Location: In person

Quick Apply

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