Top 2361 Software Development Manager Jobs in Mountain View, CA

Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Senior Technical Program Manager -Robotics
TMP Worldwide India Private Limited for ERS US —Mountain View, CA
- $110,000 - $168,000 a year
- Email
- Computer science
- Computer Science
- Engineering
- AD&D insurance
- Paid holidays
Quick Apply
E-Commerce Mgr/Magento
Continental Western Corporation —San Leandro, CA
- From $5,000 a month
- Full-time
- Mid-level
- 3 years
- Java
- Health insurance
- Dental insurance
Quick Apply
NPI Project Manager
Advantest —San Jose, CA
- $110,000 - $170,000 a year
- Full-time
- Background check
- PMP
- Engineering
- Health savings account
- Paid holidays
Quick Apply
11d
Conservation Projects Director (Hybrid)
The Wildlands Conservancy —California
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Background check
- Up to 50% travel
- 5 years
- Paid jury duty
- AD&D insurance
Quick Apply
3d
Hadoop Administration
Sonsoft Inc —Foster City, CA
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Hadoop Administration
Sonsoft Inc —Foster City, CA
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Senior Fiber Optic Module Packaging Engineer
Coherent Corp. —Sunnyvale, CA
- $91,625 - $150,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Bachelor of Science
1d
Senior Director of Architecture (PCIe, Storage & Memory)
Everforth —San Jose, CA
- Full-time
- Windows
- US work authorization
- Fair chance
- Health savings account
- Employee stock purchase plan
11d
Senior Director of Architecture (PCIe, Storage & Memory)
Everforth —San Jose, CA
- Full-time
- Windows
- US work authorization
- Fair chance
- Health savings account
- Employee stock purchase plan
11d
Senior Director of Architecture (PCIe, Storage & Memory)
Everforth —San Jose, CA
- Full-time
- Windows
- US work authorization
- Fair chance
- Health savings account
- Employee stock purchase plan
11d
Project Manager I
Corovan Corporation —San Leandro, CA
- $27.25 - $33.59 an hour
- Overtime
- Microsoft Excel
- Bachelor of Science
- English
Quick Apply
Hadoop Administration (Austin, TX, Charlotte, NC, Chicago, IL, Cincinnati, OH, Cupertino, CA, Foster City, CA, Houston, TX, San Jose, CA, Sunnyvale, CA, Tampa, FL)
Sonsoft Inc —San Jose, CA
- Full-time
- Mid-level
- Java
- Bachelor's degree
Quick Apply
Technical Program Manager - Autonomy
Manpower Engineering —Foster City, CA
- $90 - $95 an hour
- Computer science
- 6 years
- Computer Science
- Health savings account
- Disability insurance
Quick Apply
Configuration Manager
General Dynamics Information Technology —California
- $107,744 - $138,000 a year
- 6 years
- Bachelor of Science
- Java
13d
Integration Engineer
Denken Solutions, Inc. —Hayward, CA
- $73 an hour
- Contract
- Mid-level
- Office
- Conflict management
Quick Apply
4d
Technical Program Manager
Manpower Engineering —Foster City, CA
- $80 an hour
- 6 years
- Computer Science
- Senior level
- Health savings account
- Disability insurance
Quick Apply
Test Engineer - Baseline
Manpower Engineering —Foster City, CA
- $37 an hour
- Computer Science
- Mid-level
- 1 year
- Health savings account
- Disability insurance
Quick Apply
Atlassian Solutions Architect IV
Denken Solutions, Inc. —Milpitas, CA
- $110 - $115 an hour
- System design
- Office
- Master's degree
Quick Apply
Manufacturing Engineer
West Valley Staffing Group —Milpitas, CA
- $90,000 - $150,000 a year
- Customer service
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for Software Development Manager in Mountain View, CA

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Software Development Manager jobs near Mountain View, CA

Technical Support Manager - HVAC Construction

Warmboard Inc.
Scotts Valley, CA

Quick Apply

Job Details

Full-time
$110,000 - $140,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Technical support via phone
Phone communication
Residential construction experience
Team development
Problem-solving
Training & development
Process management
Client interaction via phone calls

Full Job Description

Technical Support Manager

Warmboard Inc., located in Scotts Valley, is the number one radiant floor heating brand in North America. We're renowned for the quality and performance of our products.

The ideal candidate has hands-on experience in residential construction. In addition to general construction knowledge, they will have knowledge of all aspects of HVAC, but especially radiant floor heating, boilers, heat pumps, air conditioning, ERV and HRV technologies, as well as the controls that are applied to these systems.

What you'll do:

Team Leadership & Execution

Lead ongoing training and development of Technical Support team members
Coach the team to deliver high-quality technical support
Serve as an escalation point for complex issues, stepping in directly when needed to support customers and the team
Guide day-to-day execution, ensuring issues are handled efficiently based on complexity

Technical Support Operations

Oversee daily support across phone and email channels, with a strong emphasis on a phone-first support model
Build and reinforce best practices for handling real-time customer interactions over the phone, including troubleshooting, communication, and de-escalation
Act as a hands-on leader, stepping in during peak times and complex situations
Drive effective troubleshooting across hardware, software, and system-related issues
Own and optimize case management workflows to improve resolution speed and consistency

Process & Cross-Functional Collaboration

Partner with Product, Engineering, and Quality to improve troubleshooting workflows and system reliability
Build and manage Help Center and knowledge base content to improve self-service and internal support
Identify trends and provide feedback to drive product and process improvements

Reporting & Continuous Improvement

Analyze support metrics to identify gaps and improve performance
Forecast staffing needs and ensure proper coverage
Continuously refine processes, tools, and documentation to improve efficiency and scale
Continuously look for opportunities to streamline workflow, automate repetitive tasks, and enhance customer experience

Who you are:

5+ years of experience in technical support or support engineering
3+ years leading teams in a hardware + software environment
Strong hands-on troubleshooting across devices, systems, and integrations
Experience in a phone-first support environment with real-time coaching
Proven ability to build and scale support processes, workflows, and infrastructure
Strong understanding of case management, escalations, and SLA-driven support
Experience building and maintaining Help Center / knowledge base content
Ability to partner with Engineering, Product, and Business Systems
Analytical mindset with a focus on improving performance through data

Bonus Points For:

Experience supporting connected devices, hardware, IoT or mission-critical systems
Background building or scaling a technical support organization in a high-growth environment
Experience developing Help Center / knowledge base strategy and content
Experience working cross-functionally with Engineering and Product to resolve systemic issues
Strong analytical background with experience using support metrics to drive improvements

Please submit your cover letter and resume for consideration. No phone calls or faxes please. To all recruitment agencies: Warmboard does not accept agency resumes.

Job Type: Full-time

Pay: $110,000.00 - $140,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Residential construction: 2 years (Required)

Ability to Commute:

Scotts Valley, CA 95066 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Software Development Manager jobs in Mountain View, CA

Technical Support Manager - HVAC Construction

Senior Technical Program Manager -Robotics

E-Commerce Mgr/Magento

NPI Project Manager

Conservation Projects Director (Hybrid)

Hadoop Administration

Hadoop Administration

Senior Fiber Optic Module Packaging Engineer

Senior Director of Architecture (PCIe, Storage & Memory)

Senior Director of Architecture (PCIe, Storage & Memory)

Senior Director of Architecture (PCIe, Storage & Memory)

Project Manager I

Hadoop Administration (Austin, TX, Charlotte, NC, Chicago, IL, Cincinnati, OH, Cupertino, CA, Foster City, CA, Houston, TX, San Jose, CA, Sunnyvale, CA, Tampa, FL)

Technical Program Manager - Autonomy

Configuration Manager

Integration Engineer

Technical Program Manager

Test Engineer - Baseline

Atlassian Solutions Architect IV

Manufacturing Engineer

I want to receive the latest job alert for Software Development Manager in Mountain View, CA

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected