Top 51 Software Engineer I Jobs in Lisle, IL

Help Desk Technician I
Willdan —Oak Brook, IL
- $32 - $37 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
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Business Analyst I
CorVel Corporation —Downers Grove, IL
- $60,932 - $91,106 a year
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- Analysis skills
- Health savings account
- Disability insurance
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Smart Factory Project Manager
Trumpf —Chicago, IL
- $75,450 - $128,850 a year
- Full-time
- Customer service
- Mid-level
- 3 years
Technical Support Engineer
Intercom —Chicago, IL
- $81,000 - $98,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- JavaScript
- Paid parental leave
- Health insurance
Frontend Software Engineer
iManage —Chicago, IL
- $80,000 - $110,000 a year
- Email
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Dental insurance
- 401(k)
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Software Test Engineer
CNH Industrial —Oak Brook, IL
- $86,625 - $132,825 a year
- Online Application
- Mid-level
- Continuous improvement
- Electrical Engineering
- Referral program
Tier II Engineer
Proven Business Systems LLC —Naperville, IL
- $45,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- Ability to walk for extended periods
- Paid parental leave
- AD&D insurance
8d
Customer Success Specialist I
Vail Systems Inc. —Chicago, IL
- $58,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Analysis skills
- Paid parental leave
- Disability insurance
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Service Desk Analyst
Sonoma Consulting Inc. —Glenview, IL
- Overtime
- Spanish
- Microsoft Excel
- Mid-level
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Tier 1 Engineer
Proven Business Systems LLC —Tinley Park, IL
- $35,000 - $50,000 a year
- Full-time
- Up to 50% travel
- Ability to walk for extended periods
- Mid-level
- Paid parental leave
- AD&D insurance
Mid-Level Full Stack Developer
UST —Chicago, IL
- $75,000 - $113,000 a year
- Software troubleshooting
- 5 years
- Mid-level
- Paid jury duty
- Health savings account
Staff Software Engineer
US AMR-Jones Lang LaSalle Americas, Inc. —Chicago, IL
- $187,100 - $229,000 a year
- Online Application
- Background check
- Office
- US work authorization
- Paid parental leave
- Paid holidays
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Customer Reliability Engineer
iManage —Chicago, IL
- $103,000 - $159,000 a year
- Email
- Hybrid work
- Office
- 3 years
- SQL
- Dental insurance
- 401(k)
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9d
Design Engineer, Americas
Ashby —Chicago, IL
- $122,000 - $220,000 a year
- Full-time
- Mid-level
- Project management
- 2 years
- Paid parental leave
- Health insurance
Software Engineer
E. J. Basler Company —Schiller Park, IL
- $100,000 - $140,000 a year
- Full-time
- 5 years
- English
- C++
- Paid training
- Paid jury duty
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AI Engineer
Worldpac —Oak Brook, IL
- $100,000 - $130,000 a year
- Full-time
- Azure
- Oracle
- Computer Science
Sr. Engineer, Software - GenAI (Hybrid)
The Chamberlain Group LLC —Oak Brook, IL
- $85,500 - $162,975 a year
- Full-time
- Computer science
- Azure
- Computer Science
- 401(k)
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Senior Data Engineer
UST —Chicago, IL
- $70,000 - $105,000 a year
- SQL
- Analysis skills
- Fair chance
- Paid jury duty
- Health savings account
Senior Developer I - Full Stack Python Engineer (Fixed Income Technology)
Neuberger Berman —Chicago, IL
- $130,000 - $170,000 a year
- Full-time
- Hybrid work
- Computer science
- 7 years
- Azure
- Health insurance
- Dental insurance
Firmware Engineer
NEOTECH —Naperville, IL
- $85,000 - $95,000 a year
- Background check
- Computer Science
- Schematics
- AD&D insurance
- Paid holidays
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Software Engineer I jobs near Lisle, IL

Help Desk Technician I

Willdan -
Oak Brook, IL

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Job Details

$32 - $37 an hour

Qualifications

Network troubleshooting
Mobile device support
Enterprise software
Windows
Microsoft Office
High school diploma or GED
Mobile device management
macOS
ServiceNow
IP networking
Automation tools
Ticketing system technical support

Full Job Description

Willdan is seeking a Help Desk Technician I in Oak Brook, Illinois. This hybrid role requires three days per week in the office.

The Help Desk Technician I provides first-level technical support to end users across the organization, ensuring a high level of customer service, quick response times, and efficient issue resolution. Responsibilities include supporting hardware, software, enterprise applications, and network connectivity issues across local and remote offices. Support is provided through a ticketing system, phone, chat, and in-person interactions. The ideal candidate is detail-oriented, customer-focused, works well independently and within a team, and is eager to develop their technical skillset while contributing to service improvement initiatives. Technicians in this role are expected to manage their time effectively, follow established procedures, maintain documentation, and take ownership of tasks through completion.

Essential Duties & Responsibilities

Provide timely technical support for desktops, laptops, mobile devices, peripherals, printers, phones, and basic networking issues.
Respond to and manage helpdesk tickets, phone calls, and in-person requests with professionalism and a focus on customer satisfaction.
Set up and configure workstations and user environments for new hires and replacements, including software installations, user data transfers, and peripheral setup.
Support the onboarding and offboarding process using standardized forms and checklists.
Maintain accurate and up-to-date IT asset inventory for assigned locations; participate in audits, asset tagging, lease returns, and decommissioning processes.
Contribute to IT process improvements by helping create technical documentation and knowledge base articles to support user self-service and internal training.
Assist with MDM solutions (e.g., MangeEngine, JAMF, InTune) for mobile device and computer endpoint management.
Participate in IT projects such as system migrations, hardware refreshes, software rollouts, and office moves.
Identify recurring issues and escalate unresolved problems to higher-level support or engineers.
Look for ways to improve response/resolution time and service desk efficiency, including automation opportunities and form/process enhancements.
Maintain a clean and organized workspace including IT storage areas.
Carry and set up equipment up to 35 lbs.
Identifies, researches, and resolves technical problems. Responds to telephone calls, emails/helpdesk tickets and personnel requests for technical support.
Perform other duties as assigned in support of IT operations.

Job Requirements / Qualifications

High school diploma or equivalent required.
Associate/Bachelors degree or relevant technical certifications (e.g. CompTIA A+, CompTIA Network+, HDI Support Center Analyst, or Microsoft certifications) are preferred.
Strong oral and written communication skills.
1-3 years of helpdesk or IT support experience in a professional environment.
Proficiency in Windows 11, MacOS, and Microsoft 365 services.
Familiarity with enterprise software ticketing systems (ServiceNow) and standard support tools.
Basic knowledge of networking concepts and troubleshooting (Wi-Fi, DNS, VPN, etc.) and an understanding of ITSM, ITIL, and ITAM frameworks.
Experience with a service desk platform (e.g. ServiceNow).
Exposure to device management platforms such as JAMF, ManageEngine, or Microsoft Intune.
Familiarity with workflow automation, scripting (e.g., PowerShell) and process documentation.

EEO Non-Discrimination and ADA Reasonable Accommodation Statement
Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

Willdan Group, Inc. participates in E-Verify.

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Refine Your Search

Software Engineer I jobs in Lisle, IL

Help Desk Technician I

Business Analyst I

Smart Factory Project Manager

Technical Support Engineer

Frontend Software Engineer

Software Test Engineer

Tier II Engineer

Customer Success Specialist I

Service Desk Analyst

Tier 1 Engineer

Mid-Level Full Stack Developer

Staff Software Engineer

Customer Reliability Engineer

Design Engineer, Americas

Software Engineer

AI Engineer

Sr. Engineer, Software - GenAI (Hybrid)

Senior Data Engineer

Senior Developer I - Full Stack Python Engineer (Fixed Income Technology)

Firmware Engineer

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