Top 72380 Software Support Engineer Jobs

IT Support Engineer (MSP EXPERIENCE REQUIRED)
Confidential —Fort Myers, FL
- From $60,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
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Software/Hardware Test Engineer
Spraying Systems Co —Springfield, IL
- $95,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
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Applications and Integration Engineer
Hodgson Russ LLP —Buffalo, NY
- $69,740 - $85,555 a year
- Full-time
- Background check
- Azure
- Computer Science
- Health savings account
- Disability insurance
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Technical Sales Support Engineer
Applied Information Inc. —Alpharetta, GA
- $85,000 - $95,000 a year
- Full-time
- Computer Science
- Engineering
- System design
- Disability insurance
- Health insurance
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Systems Engineer
3Nines Technologies, Inc. —Oklahoma City, OK
- From $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
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Senior Software Engineer
firstPRO Inc. —Atlanta, GA
- $120,000 a year
- Urgently hiring
- Mid-level
- Java
- Bachelor's degree
- 401(k) matching
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Monitoring Engineer / Production / Technical Support
Pyramid Consulting, Inc —Plano, TX
- $60 - $65 an hour
- Urgently hiring
- Hybrid work
- Mid-level
- Health insurance
- Dental insurance
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Software Developer
Sciome LLC —Research Triangle Park, NC
- $70,000 - $115,000 a year
- Full-time
- Hybrid work
- Computer Science
- Data analysis skills
- Mid-level
- Profit sharing
- Health savings account
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Junior Developer
Naylor LLC —Remote
- Full-time
- Remote
- Communication skills
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
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Junior Cloud Engineer
Changeis —Remote
- Remote
- Azure
- Computer Science
- AWS
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Staff Software Engineer
Vast LLC —San Juan, PR
- $160,000 - $180,000 a year
- Full-time
- Azure
- System design
- Research
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Senior Business Analyst
Genesis Capital LLC —Sherman Oaks, CA
- $120,000 - $160,000 a year
- Full-time
- Office
- Bachelor's degree
- Team management
- Health savings account
- AD&D insurance
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Senior IT Support Engineer
A Fast Growing AI Robotics Company —Cambridge, MA
- $55 - $65 an hour
- Full-time
- Google Workspace
- 5 years
- Office
- Commuter assistance
- Disability insurance
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Project Engineer III
Janicki —Sedro-Woolley, WA
- $83,000 - $145,000 a year
- Pass drug screening
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
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Software Engineer
Clear Align —Nashua, NH
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Paid parental leave
- AD&D insurance
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Solutions Engineer
Care Logistics —Alpharetta, GA
- From $80,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
Quality Engineer II, Quality Engineering & Testing
CardWorks Servicing LLC —Horsham, PA
- Full-time
- Computer Science
- Mid-level
- Office
- AD&D insurance
- Paid holidays
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Software Engineer
The Judge Group —San Antonio, TX
- $160,000 - $170,000 a year
- Full-time
- System design
- Mid-level
- Master's degree
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Software Engineer
Joint Technology Solution, Inc. —Washington, DC
- Full-time
- Bachelor of Science
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
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7d
Full Stack Software Engineer
Confidential Posting —San Francisco, CA
- $130,000 - $180,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
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IT Support Engineer (MSP EXPERIENCE REQUIRED)

Confidential
Fort Myers, FL

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Job Details

Full-time
From $60,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Azure
Software troubleshooting
Customer service
Windows
IT support
IT
VPN

Full Job Description

We are looking for a L2 Support Engineer, to join our team.

We are a growing IT Managed Security Service Provider/Managed Service Provider (MSSP/MSP). We help our clients realize technology improvements in their organizations, assist in regular maintenance and troubleshooting (help desk), and lead projects that touch upon all aspects of small to medium size business IT systems. Our company's mission is to provide a holistic customer service focused approach to small business IT management and day to day IT help desk support. This WILL be an on-site position at client's site in FORT MYERS, FLORIDA (As well as travel to a few other clients near-by) Daily travel to client site required!

About the Position:

This position encompasses a broad range of responsibilities. Our ideal candidate is a self-starter with experience in multiple aspects of IT support (desktop, server, network, cloud) and is very customer service focused. Customer service skills are VERY important to us. Our clients span the range, but most are Medical and legal offices and they rely on us for complete management of their IT systems, in addition to daily support. In this position you will help our clients with things like:

Troubleshoot and resolve end user, network and software issues
Resolve and document issues
Escalate to senior engineers
Assist clients with the installation, configuration and ongoing usability of workstations, peripheral equipment and software
Perform regular preventative maintenance checks
Diagnose system emergencies when they arise and persevere until they are resolved
Setup of new user profiles and software installation
Work with vendor representatives to resolve software and hardware issues
Install and/or upgrade Microsoft Operating Systems
Follow defined processes and standards
Review security parameters with clients and make recommendations on changes according to our standards and processes
Work on projects (i.e. system migrations, virtual server configurations with high availability, server and firewall installations, VPN tunnel configuration, SAN setups, etc.)
Participate in project planning, and solution delivery.

What does a "Typical Day" in this position look like? A typical day would be grabbing support tickets from the queue that require troubleshooting knowledge. We have NO L1 engineers!

Desired Skills and Experience:

Microsoft 365 and Microsoft Azure experience
Ability to learn and retain new technology skills and troubleshooting processes
Must be a team player and enjoy a fast-paced environment
Ability to multitask and effectively prioritize client issues
Hands-on experience with troubleshooting Windows products, VPN's, performance issues, peripherals, and M365
Successful completion of designated MS Certifications
3+ years of solid MS Windows experience
Excellent problem-solving and customer service skills
Excellent written and verbal communication skills
MSP specific experience REQUIRED

Benefits:

Influence our growth and direction in a cooperative environment
Friendly, fast-paced working environment
Great opportunity to work closely with experienced IT consultants
Exposure to wide variety of cutting edge technologies.

Compensation:

Starting at $60,000+ DOE
Full time w2 position (not contract).
We offer Vacation and Health benefits

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

MSP : 3 years (Required)
IT Troubleshooting: 3 years (Required)

Ability to Commute:

Fort Myers, FL 33912 (Preferred)

Work Location: In person

Quick Apply

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Software Support Engineer jobs

IT Support Engineer (MSP EXPERIENCE REQUIRED)

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