Top 6870 Software Support Jobs

Customer Support Specialist
HelloTeam —Remote
- Full-time
- Remote
- Computer literacy
- Writing skills
- Business Administration
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Technical Support Specialist
PatientNow —Remote
- $24 - $26 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
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IT Support Tier I
ACF Technologies, Inc. —Remote
- $18 - $21 an hour
- On call
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- Computer science
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- Bachelor of Science
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Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
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Technical Product Support - EdTech
Securly —Remote
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
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- Paid holidays
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11d
Customer Support Specialist
Healthcare Systems and Technologies, LLC —Remote
- Full-time
- Remote
- Clinic experience
- Bachelor's degree
- Communication skills
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Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
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Structural Engineer ( or Civil, Non-Traditional)
RISA —Remote
- $90,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
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- Health savings account
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Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
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IT Systems Support Specialist
Inpria Corporation —Corvallis, OR
- Overtime
- Background check
- Computer Science
- Ability to walk for extended periods
- Health savings account
- Paid holidays
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Field Service Engineer
TeamLogic IT —Wilmington, NC
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
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IT Support Analyst
D-Patrick —Evansville, IN
- Monday to Friday
- Mid-level
- Driver's License
- In-person
- Health savings account
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ERP/Software Support
Tri Star Metals, LLC —Freeport, IL
- $75,000 - $85,000 a year
- Full-time
- Background check
- Azure
- Bachelor of Science
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Entry Level Application Systems Support Technician - In Office
Speed Commerce —Louisiana, MO
- From $15.50 an hour
- Nights as needed
- Office
- Databases
- High school diploma or GED
- Health insurance
- Dental insurance
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Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
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IT Administrator
Suttell and Hammer, P.S. —Kirkland, WA
- From $25 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Technical Support Representative
Spaceman USA —Loveland, CO
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health savings account
- Health insurance
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Technical Support Specialist
Oliver Travel Trailers —Hohenwald, TN
- $20 - $24 an hour
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
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Stone - Support Engineer - Projects Orlando, FL
BearCom —Lake Mary, FL
- Computer Science
- System design
- Mid-level
- Paid holidays
- Disability insurance
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Customer Warranty and Product Specialist
KFI Products / Kappers Fabricating, Inc —Spring Valley, MN
- From $20 an hour
- Full-time
- Microsoft Excel
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Customer Support Specialist

HelloTeam
Remote

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Job Details

Full-time

Qualifications

Writing skills

Full Job Description

About HelloTeam: HelloTeam is at the forefront of transforming HR technology to empower businesses with innovative solutions for enhanced employee engagement and operational efficiency.

Position Summary: This role is responsible for delivering end-to-end client support, combining high-quality customer service with platform training and implementation guidance. Serving as a primary point of contact, this individual supports clients through onboarding, ongoing use, and issue resolution to ensure a successful experience with the platform.

The specialist collaborates cross-functionally to address escalations, documents all interactions and progress within the system, and helps drive client adoption and satisfaction. Success in this role requires strong communication skills, the ability to manage multiple priorities, and a proactive, solutions-oriented approach to both support and client enablement.

Responsibilities Include:

Handling inbound and outbound communications (phone, email, and support requests)
Support client onboarding and implementation by conducting training sessions, guiding clients through platform setup and configuration, and ensuring alignment with best practices.
Troubleshooting platform-related issues, and providing clear, timely resolutions.

If you have the attributes, skills, and experience listed below, we want to hear from you!

1-3+ Year of experience in a Customer Support role
Customer service and communication skills including business writing
Software and environment trouble-shooting and diagnostic skills
Solid understanding of basic computer functions and ability to teach/train users
Experience supporting Software As A Service preferred (Not Required)
Strong oral and written communications skills
Excellent organizational, problem solving and communications skills
The ability to work independently and balance multiple priorities
Team player, resourceful, flexible

Preferred Skills:

Previous professional customer and/or technical support experience
Previous Paychex Flex experience preferred (Not Required)

Education and Experience:

An Associate's or Bachelor's degree in Communications, Business Administration, or similar course of study is preferred (Not Required)

Remote Position:
This is a remote position and will require working from home.

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Software Support jobs

Customer Support Specialist

Technical Support Specialist

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