Top 6877 Software Support Jobs

Customer Support Specialist
HelloTeam —Remote
- Full-time
- Remote
- Computer literacy
- Writing skills
- Business Administration
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Technical Support Specialist
PatientNow —Remote
- $24 - $26 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
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Software Support Specialist - Tier 2
Travelnet Solutions —Remote
- $25.96 - $31.25 an hour
- Remote
- Mid-level
- Mentoring
- 1 year
- Health savings account
- Disability insurance
Quick Apply
IT Support Tier I
ACF Technologies, Inc. —Remote
- $18 - $21 an hour
- On call
- Remote
- Computer science
- Computer Science
- Bachelor of Science
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Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Lead Technical Support
Scaled Health —White Salmon, WA
- $62,000 - $85,000 a year
- 8 hour shift
- Background check
- Customer service
- HIPAA
- Health insurance
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Senior Installation Field Engineer
MKS2 Technologies —Hot Springs, SD
- $70,000 - $80,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
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IT Support Analyst
D-Patrick —Evansville, IN
- Monday to Friday
- Mid-level
- Driver's License
- In-person
- Health savings account
- Health insurance
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IT Systems & Data Analyst
The Counseling Center of Wayne and Holmes Counties —Wooster, OH
- $60,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Customer service
- Paid holidays
- Disability insurance
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1d
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
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Technical Support Specialist
Oliver Travel Trailers —Hohenwald, TN
- $20 - $24 an hour
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Field Support Specialist - (CCTV & Alarms)
CrossCom National LLC —Buffalo Grove, IL
- $18 - $20 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
IT Systems Support Specialist
Inpria Corporation —Corvallis, OR
- Overtime
- Background check
- Computer Science
- Ability to walk for extended periods
- Health savings account
- Paid holidays
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Tier 3 IT Support Technician
Bedrock Technology —Jessup, PA
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Office
- Paid holidays
- Health insurance
Quick Apply
Structural Engineer ( or Civil, Non-Traditional)
RISA —Remote
- $90,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Organizational skills
- Health savings account
- AD&D insurance
Technical Support Representative
Spaceman USA —Loveland, CO
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
Customer/ Tech Support Specialist - 12V (Car Audio)
Trail Seven —Frederick, MD
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
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ERP/Software Support
Tri Star Metals, LLC —Freeport, IL
- $75,000 - $85,000 a year
- Full-time
- Background check
- Azure
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply

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Customer Support Specialist

HelloTeam
Remote

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Job Details

Full-time

Qualifications

Writing skills

Full Job Description

About HelloTeam: HelloTeam is at the forefront of transforming HR technology to empower businesses with innovative solutions for enhanced employee engagement and operational efficiency.

Position Summary: This role is responsible for delivering end-to-end client support, combining high-quality customer service with platform training and implementation guidance. Serving as a primary point of contact, this individual supports clients through onboarding, ongoing use, and issue resolution to ensure a successful experience with the platform.

The specialist collaborates cross-functionally to address escalations, documents all interactions and progress within the system, and helps drive client adoption and satisfaction. Success in this role requires strong communication skills, the ability to manage multiple priorities, and a proactive, solutions-oriented approach to both support and client enablement.

Responsibilities Include:

Handling inbound and outbound communications (phone, email, and support requests)
Support client onboarding and implementation by conducting training sessions, guiding clients through platform setup and configuration, and ensuring alignment with best practices.
Troubleshooting platform-related issues, and providing clear, timely resolutions.

If you have the attributes, skills, and experience listed below, we want to hear from you!

1-3+ Year of experience in a Customer Support role
Customer service and communication skills including business writing
Software and environment trouble-shooting and diagnostic skills
Solid understanding of basic computer functions and ability to teach/train users
Experience supporting Software As A Service preferred (Not Required)
Strong oral and written communications skills
Excellent organizational, problem solving and communications skills
The ability to work independently and balance multiple priorities
Team player, resourceful, flexible

Preferred Skills:

Previous professional customer and/or technical support experience
Previous Paychex Flex experience preferred (Not Required)

Education and Experience:

An Associate's or Bachelor's degree in Communications, Business Administration, or similar course of study is preferred (Not Required)

Remote Position:
This is a remote position and will require working from home.

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Software Support jobs

Customer Support Specialist

Technical Support Specialist

Software Support Specialist - Tier 2

IT Support Tier I

Helpdesk Customer Support

Field Service Support Specialist

Lead Technical Support

Senior Installation Field Engineer

Technical Support Manager - HVAC Construction

IT Support Analyst

IT Systems & Data Analyst

Software Support Technician

Technical Support Specialist

Field Support Specialist - (CCTV & Alarms)

IT Systems Support Specialist

Tier 3 IT Support Technician

Structural Engineer ( or Civil, Non-Traditional)

Technical Support Representative

Customer/ Tech Support Specialist - 12V (Car Audio)

ERP/Software Support

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