Top 6854 Software support Jobs

Customer Support Specialist
HelloTeam —Remote
- Full-time
- Remote
- Computer literacy
- Writing skills
- Business Administration
Quick Apply
Technical Support Specialist
PatientNow —Remote
- $24 - $26 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
IT Systems Support Specialist
Inpria Corporation —Corvallis, OR
- Overtime
- Background check
- Computer Science
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
Field Service Engineer
TeamLogic IT —Wilmington, NC
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technical Support Representative
Spaceman USA —Loveland, CO
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
Quick Apply
Technical Support Specialist
Oliver Travel Trailers —Hohenwald, TN
- $20 - $24 an hour
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Customer Warranty and Product Specialist
KFI Products / Kappers Fabricating, Inc —Spring Valley, MN
- From $20 an hour
- Full-time
- Microsoft Excel
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
Clinical Application Support Specialist (Neurodiagnostics)
Compumedics —Charlotte, NC
- From $65,000 a year
- Overnight shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Product Support Engineer
Voice Products Inc —Fresno, CA
- $80,000 - $90,000 a year
- Urgently hiring
- Hybrid work
- Background check
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Structural Engineer ( or Civil, Non-Traditional)
RISA —Remote
- $90,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Organizational skills
- Health savings account
- AD&D insurance
Application Support and Customer Experience Specialist
ASA Automotive Systems, Inc. —Meridian, ID
- From $50,000 a year
- Full-time
- Writing skills
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Monitoring Technical Support Specialist Bilingual Spanish
The GEO Group —Anderson, IN
- $17.75 - $19.75 an hour
- Overtime
- Spanish
- Microsoft Excel
- 5 years
- Paid training
- Health savings account
10d
Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Restaurant POS Consultant (Training & Install – Travel Role) – Bilingual
Hospitality Technology Solutions —Miami, FL
- $18 - $25 an hour
- Full-time
- Hospitality
- Spanish
- Customer service
- Travel reimbursement
- Paid time off
Quick Apply
Cloud Support Technician
Emergent Software —Minneapolis, MN
- $55,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
12d

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Customer Support Specialist

HelloTeam
Remote

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Job Details

Full-time

Qualifications

Writing skills

Full Job Description

About HelloTeam: HelloTeam is at the forefront of transforming HR technology to empower businesses with innovative solutions for enhanced employee engagement and operational efficiency.

Position Summary: This role is responsible for delivering end-to-end client support, combining high-quality customer service with platform training and implementation guidance. Serving as a primary point of contact, this individual supports clients through onboarding, ongoing use, and issue resolution to ensure a successful experience with the platform.

The specialist collaborates cross-functionally to address escalations, documents all interactions and progress within the system, and helps drive client adoption and satisfaction. Success in this role requires strong communication skills, the ability to manage multiple priorities, and a proactive, solutions-oriented approach to both support and client enablement.

Responsibilities Include:

Handling inbound and outbound communications (phone, email, and support requests)
Support client onboarding and implementation by conducting training sessions, guiding clients through platform setup and configuration, and ensuring alignment with best practices.
Troubleshooting platform-related issues, and providing clear, timely resolutions.

If you have the attributes, skills, and experience listed below, we want to hear from you!

1-3+ Year of experience in a Customer Support role
Customer service and communication skills including business writing
Software and environment trouble-shooting and diagnostic skills
Solid understanding of basic computer functions and ability to teach/train users
Experience supporting Software As A Service preferred (Not Required)
Strong oral and written communications skills
Excellent organizational, problem solving and communications skills
The ability to work independently and balance multiple priorities
Team player, resourceful, flexible

Preferred Skills:

Previous professional customer and/or technical support experience
Previous Paychex Flex experience preferred (Not Required)

Education and Experience:

An Associate's or Bachelor's degree in Communications, Business Administration, or similar course of study is preferred (Not Required)

Remote Position:
This is a remote position and will require working from home.

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Refine Your Search

Software support jobs

Customer Support Specialist

Technical Support Specialist

Helpdesk Customer Support

Field Service Support Specialist

Technical Support Manager - HVAC Construction

IT Systems Support Specialist

Field Service Engineer

Technical Support Representative

Software Support Technician

Technical Support Specialist

Customer Warranty and Product Specialist

Tier 3 Engineer

Clinical Application Support Specialist (Neurodiagnostics)

Product Support Engineer

Structural Engineer ( or Civil, Non-Traditional)

Application Support and Customer Experience Specialist

Monitoring Technical Support Specialist Bilingual Spanish

Desktop Support Technician

Restaurant POS Consultant (Training & Install – Travel Role) – Bilingual

Cloud Support Technician

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