Top 15 Spa Concierge Pt Jobs

VIP- Concierge PT
Virgin Hotels —Las Vegas, NV
- Part-time
- Hotel
- High school diploma or GED
- Math
3d
Spa Concierge (PT)
Crystal Mountain —Thompsonville, MI
- Weekends as needed
- Microsoft Office
- High school diploma or GED
- Military encouraged
10d
VIP- Concierge PT
Virgin Hotels Las Vegas —Las Vegas, NV
- Part-time
- Hotel
- High school diploma or GED
- Math
4d
Spa - Spa Concierge PT
TMR Operations, LLC —Napa, CA
- $18 an hour
- Part-time
- CPR Certification
- Merchandising
- Basic math
PT - Spa Concierge Front Desk Attendant - Hilton Phoenix Resort at the Peak
Crescent Hotels & Resorts LLC —Phoenix, AZ
- Part-time
- Computer literacy
- Basic math
- English
- Paid holidays
- Tuition reimbursement
Quick Apply
Front Desk
Legendary Dogs (Dogtopia) —Portland, OR
- $21 - $24 an hour
- Weekends as needed
- Inventory management
- Cash register
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
Activities Director (PT)
Arch Amenities Group —Frederick, MD
- $27.40 - $43.85 an hour
- Part-time
- Mid-level
- Residential
- Ability to climb stairs
Quick Apply
Parent Engagement Specialist
Legendary Dogs (Dogtopia) —San Marcos, CA
- $20 - $24 an hour
- Weekends as needed
- Inventory management
- Cash register
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
Evening Concierge Lounge Attendant - PT
Cornhusker Hotel —Lincoln, NE
- Part-time
- Serving
- English
- Hotel
- Free parking
- Health insurance
Quick Apply
PT Massage Therapist
EQX Hotel Management LLC —New York, NY
- $12.16 - $12.52 an hour
- Part-time
- Sales
- English
- Mid-level
Quick Apply
Full Time Physical Therapist in Cash Based Restorative Spa
TherAnnu Restorative Spa —Odenton, MD
- $90,000 - $110,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Health insurance
- 401(k)
Quick Apply

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VIP- Concierge PT

Virgin Hotels -
Las Vegas, NV

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Job Details

Part-time
3 days ago

Qualifications

Computer operation
Customer communication
Hotel policy compliance
High school diploma or GED
Math
Computer skills
Certified Notary Public
Hotel and accommodations guest complaints handling
Amadeus

Full Job Description

YOUR MISSION (The Job Description)

The VIP Concierge will deliver outstanding guest service by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out journey while engaging them with our VIP Concierge personalized service, enthusiastically using our talents to sell our experience to our guests. Ensure that you are fully informed of hotel & city events to be a source of information for our guests. Use tact and creativity to handle each guest concern to make sure everyone leaves feeling better.

Requirements:

THE NITTY-GRITTY (The Essential Job Duties)

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide extraordinary customer service experience for our guests:

Create a welcoming pre-arrival experience via pre-arrival calls and emails
Facilitate a smooth and seamless VIP check-in and check-out experience
Be an expert in the property's loyalty programs: Cherry Rewards, Hilton Honors and The Know
Accurately process comps, charges, credits, and payments while managing cash and credit transactions in accordance with property cash handling policies
Utilize guest preferences information to dazzle our guests during their stay
Be a Guest Service Champion and address guest concerns and provide a positive resolution.
Filter information about the city and culture scene in order to ensure our guests receive varied and highly rated recommendations for entertainment, dining and adventures
Provide notary services to hotel guests
Be familiar with the properties and weekly city events sheet detailing special activities and events within the local area
Book guest entertainment, dining, spa, amenities, transportation and adventures requests
Place orders for amenities and coordinate delivery to designated guest rooms in accordance with standards
Manage booking system content and tracking of guest requests
Learn and retain complete knowledge of front office procedures and comply with all policies and procedures
Maintain the Virgin "Tone of Voice," culture & level of standards set forth by the management team
Maintain complete knowledge of the following at all times:
- Hotel features/services, hours of operation
- All room types, numbers, layout, décor, appointments & locations
- All room rates, special packages and promotions
- Daily house count and expected arrivals/departures
- Room availability status for any given day
- Scheduled daily group activities
- Incoming VIPs
Use excellent communication skills with guests and staff including verbal, written, and body language
Learn and retain knowledge of all front office technical systems (LMS, Patron, Alice, Salto and Amadeus)
Maintain a clean, hygienic and organized work environment. Set up workstation with necessary supplies
Communicate in a timely and responsive manner via digital device
Ensure all guests' questions & requests are completed & followed up on while executing fabulous guest service
Enthusiastically describe details of food dishes and beverages available in hotel outlets
Be creative and think outside the box to create memorable experiences for our guests
Work well on a team or independently while being accountable for work performed
Take, record, and relay messages accurately, completely, and legibly
Complete all items on the shift checklist
Adhere to security procedures to ensure our Team Member's and guest's safety
Highly organized, anticipating needs and overdelivering wherever possible

WHAT IT TAKES (The Qualities We Look For)

Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments
Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
Strong communication and presentation skills to all levels of management
Creativity and innovation are essential!
Ability to think outside the box and approach all issues with a completely fresh approach
Ability to anticipate needs and over-deliver wherever possible
Candidates must think on their feet and use their initiative to solve problems and deliver solutions
Excellent guest relations, communication, presentation, and organization skills of utmost importance
Able to change direction and work on multiple project aspects at once
Enthusiastic, passionate, able to inspire and motivate others
Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant guest service

MUST HAVE'S

Current, legal and unrestricted ability to work in the United States
High school or equivalent education required
Minimum 2 years of experience in either Front Desk, Concierge or VIP
Nevada Gaming License required
Must be a licensed and bonded Nevada Notary
Input and access data in various computer systems
Understand guest inquiries and provide clear, concise responses
Work well with others while constantly advocating for your guests
Communicate clearly in verbal and written English
Focus attention on details
Maintain confidentiality of all guest and hotel information
Maintain a neat, clean and well-groomed appearance per hotel standards
Adhere to hotel policies including but not limited to attendance, safety, behavior
Ability to compute accurate mathematical calculations
Proficient computer knowledge

WOULD BE NICE TO HAVE'S

Second language

THE WORKING CONDITIONS

May stand and walk for periods of up to 8-10 hours. Proper footwear is required
Bend, squat, and stretch in areas of limited space to perform cleaning, organization, and other duties
Must be able to work in a fast-paced, busy, and somewhat stressful environment, and maintain physical stamina and mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines
Work in an environment that is subject to varying levels of light, cold, heat, smoke, light (including flashing lights), and sound
Ability to work a flexible schedule including nights, weekends, and holidays

VALUABLE TRAITS

50% logical / 50% creative / 100% AWESOME
Enjoy working with a team and alone as the situation dictates
Adaptive, Flexible!
Embody "great attitude"
Unwavering integrity and endless work ethic
Appreciate constructive feedback, as well as graciously providing the same
Tenacious and self-motivated

This is not an exhaustive list of duties, responsibilities, and conditions.

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

Apply Now

Refine Your Search

Spa Concierge Pt jobs

VIP- Concierge PT

Spa Concierge (PT)

VIP- Concierge PT

Spa - Spa Concierge PT

PT - Spa Concierge Front Desk Attendant - Hilton Phoenix Resort at the Peak

Front Desk

Activities Director (PT)

Parent Engagement Specialist

Evening Concierge Lounge Attendant - PT

PT Massage Therapist

Full Time Physical Therapist in Cash Based Restorative Spa

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