Top 1495 Sr Sas Programmer Vp Jobs

Senior VP Client Delivery (m/f/d) in Austin, TX or remote US
KNIME AG —Austin, TX
- Remote
- Bachelor's degree
- Recruiting
- Contracts
- Flexible schedule
Senior Vice President (SVP) – Electrical Design & Build, Hyperscale Data Centers
Confidential —King of Prussia, PA
- From $125,000 a year
- Full-time
- System design
- 11+ years
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Sr. PM/VP Civil Engineering
George F. Young, Inc. —Sarasota, FL
- Full-time
- Background check
- Civil engineering
- 7 years
- Paid holidays
- Health insurance
Quick Apply
VP Senior Underwriting Manager- E&S Property
Zurich Insurance Company Ltd. —Atlanta, GA
- $200,000 - $285,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Team management
- Flexible schedule
Senior VP Sales
Dynamic Drain Technologies —Cambridge, MA
- $150,000 - $250,000 a year
- Full-time
- Salesforce
- Residential
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
3d
Senior Vice President (SVP) – HVAC Design & Build, Hyperscale Data Centers
Confidential —King of Prussia, PA
- From $125,000 a year
- Full-time
- System design
- 11+ years
- Quality control
- Health insurance
- Dental insurance
Quick Apply
VP - Sr. Underwriter Property, Cedant Facultative Reinsurance,
SCOR —New York, NY
- $225,000 - $304,000 a year
- Hybrid work
- Office
- 8 years
- Accounting
- AD&D insurance
- Paid holidays
7d
VP, Senior Casualty Treaty Underwriter
SCOR —New York, NY
- $200,500 - $294,500 a year
- Hybrid work
- Office
- Project management
- Travel
- Paid holidays
- Disability insurance
Senior Vice President (SVP) – Behind-the-Meter Power Operations
Confidential —King of Prussia, PA
- From $150,000 a year
- Full-time
- Engineering
- System design
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
Senior Vice President, Global Tax Advisory
BNY —Philadelphia, PA
- Full-time
- 6 years
- Office
- Bachelor's degree
Senior Vice President, Land Development
BMG Executive Search —Charlotte, NC
- $190,000 - $240,000 a year
- Full-time
- Hybrid work
- Mentoring
- Contracts
- Senior level
- Health savings account
- Health insurance
Quick Apply
23h
Vice President of Property Management and Leasing
Iskalo Development Corp —Williamsville, NY
- $125,000 - $165,000 a year
- Full-time
- Construction site
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Senior Vice President (SVP) – General Contractor, Hyperscale Data Center Construction
Confidential —King of Prussia, PA
- From $125,000 a year
- Full-time
- Civil engineering
- OSHA
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Senior Vice President, Data Center Leasing
Confidential —King of Prussia, PA
- $150,000 - $250,000 a year
- Full-time
- Background check
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
VP - Sr Facilities Underwriter, Property, Cedant Facultative Reinsurance,
SCOR —New York, NY
- $225,000 - $304,000 a year
- Hybrid work
- Office
- 8 years
- Business development experience
- AD&D insurance
- Paid holidays
2d
VP, Senior Property Underwriter, Treaty
SCOR —Chicago, IL
- $218,000 - $294,500 a year
- Hybrid work
- 5 years
- Office
- Project management
- AD&D insurance
- Paid holidays
21h
Senior Generative AI & Testing Efficiency Developer, Vice President
Citi —Jacksonville, FL
- $125,760 - $188,640 a year
- Full-time
- 6 years
- System design
- Java
- Paid holidays
- Disability insurance
Senior Vice President of Sales
Miller Transportation Group —Mount Holly, NJ
- $300,000 - $400,000 a year
- Full-time
- 5 years
- Merchandising
- Office
- Health savings account
- Paid holidays
Quick Apply
9d
Vice President of Operations
Investors Preferred Life Insurance Co —Gilbert, AZ
- From $130,000 a year
- Full-time
- Hybrid work
- Background check
- Bachelor's degree
- Financial services
- Health insurance
- Dental insurance
Quick Apply
9d
Senior Vice President (SVP) – Hyperscale Data Center Design & Build
Confidential —King of Prussia, PA
- From $125,000 a year
- Full-time
- Construction site
- 11+ years
- Quality control
- Health insurance
- Dental insurance
Quick Apply

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Senior VP Client Delivery (m/f/d) in Austin, TX or remote US

KNIME AG
Austin, TX

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Job Details

Benefits

Flexible schedule

Qualifications

Managing technical support teams
Customer relationship building
Customer retention strategy
IT management
Managing teams in a customer support role
Contract management experience in technology
Global team management
Managing clients in a customer support role
Profit & loss
Bachelor's degree
SaaS platforms
Customer support ticket management
Achieving business development revenue targets
Contracts
Experience with SaaS (as product category for technical sales engineers)
International corporation experience
SaaS
Financial acumen
Ticketing system technical support
Senior leadership

Full Job Description

Mission

Ensure every signed contract translates into realized client value by leading a world-class post-sales organization across Customer Success, Professional Services, and Support - driving seamless implementation, strategic adoption, retention, and measurable outcomes globally.

Role Overview

As Senior VP Client Delivery, you provide strategic leadership for the Customer Success, Professional Services, and Technical Support functions globally. Reporting to the Executive VP of Revenue, you own the full post-sale customer lifecycle - bridging the gap between sales and long-term success, and partnering closely with Sales, Partners, and Product to ensure customers realize measurable value and the company achieves its Net Revenue Retention (NRR) targets.

Responsibilities

Lead the Customer Success team in driving deep platform adoption, long-term value realization, and renewals across the global customer base.
Own the global strategy for renewals and expansion to consistently drive Gross Revenue Retention (GRR) and Net Revenue Retention (NRR).
Establish health scoring, early warning systems, and proactive intervention playbooks to reduce churn risk.
Build a scalable, segmented CS model - high-touch for strategic/key accounts and tech-touch for SMB/Mid-Market.
Direct the Professional Services organization for efficient implementation and rapid time-to-value across new and existing clients.
Develop implementation methodologies, project frameworks, and a library of repeatable delivery assets and accelerators.
Drive PS revenue, utilization, and margin performance with strong project governance, risk management, and escalation protocols.
Oversee the global Technical Support function, ensuring timely, high-quality problem-solving and industry-leading support ratings.
Define and enforce SLAs, CSAT targets, and resolution benchmarks across all tiers and channels.
Implement support tooling, AI-assisted workflows, self-service resources, and knowledge programs to improve efficiency and deflect low-complexity tickets.
Recruit, develop, and retain leaders and individual contributors across all three functions, fostering a unified Client Delivery culture and clear career paths.
Collaborate with Sales to decrease ramp time, increase win rates, and align on renewal strategy and expansion pipeline.
Partner with Product to surface customer feedback and close the loop on product gaps; engage the VP Solutions on implementation scoping and pre-sales commitments.
Maintain executive-level dashboards tracking NRR, CSAT, time-to-value, ticket volume/resolution, and utilization.
Oversee the technology stack supporting delivery teams (CSP, ticketing, PSA, knowledge management).
Report regularly to the executive team and board on customer health, retention performance, and delivery capacity.

Requirements

15+ years in post-sale customer-facing roles, with 5+ years leading multiple delivery functions (CSM, Professional Services, Support) at VP level or above in a global SaaS or enterprise technology environment.
Proven track record owning NRR/GRR targets of $50M+ and driving measurable improvements in retention, expansion, and time-to-value.
Demonstrated ability to scale international teams across North America, EMEA, and APAC and manage complex P&L responsibilities for service delivery, including PS as a revenue-generating function.
Strong record partnering with Sales to optimize win rates and streamline the transition from contract to implementation.
Deep understanding of SaaS customer lifecycle economics — CAC payback, LTV, NRR, GRR, and churn drivers.
Proficiency with CS platforms, ticketing systems (Zendesk, Salesforce Service Cloud), and PSA tools.
Strong commercial acumen with experience negotiating renewals and managing C-suite escalations; able to balance operational rigor with genuine customer empathy.
Bachelor's degree required; MBA or equivalent advanced degree preferred.

Leveling

This is a senior executive leadership position reporting directly to the Executive VP of Revenue.

What Success Looks Like

Gross and Net Revenue Retention targets are consistently exceeded through proactive engagement and strategic renewals.
Time to value for new clients is significantly reduced through streamlined implementation and adoption playbooks.
Customer support ratings remain consistently high, reflecting a culture of excellence in technical problem-solving.
Sales efficiency is improved by decreasing ramp times and increasing win rates through better post-sales alignment.

What we offer

Impact & Ownership: Lead a critical pillar of a global pioneer in Data Science and AI, with the autonomy to shape the future of our client delivery strategy.
Purpose-Driven Work: Help organizations worldwide turn complex data into actionable insights using our open and intuitive platform.
Global Culture: Join a diverse, international team of 30+ nationalities that values transparency, low-ego collaboration, and "quiet excellence."
Flexibility: Flexible working hours and a setup that supports collaboration across time zones.
Comprehensive Support: Benefits designed to support your well-being and professional growth, both in and beyond the workplace.

About us

KNIME is a leading AI platform that enables organisations to make sense of their data through intuitive, scalable, and collaborative data science. We empower data professionals and business users alike to build, deploy, and manage AI and data workflows that drive better decisions. Hundreds of global enterprises use the KNIME platform including Citi, Bosch and P&G.

KNIME is an equal opportunity employer. We’re all about providing opportunities for different perspectives to come together, where everyone feels included no matter their background.

Apply Now

Refine Your Search

Sr Sas Programmer Vp jobs

Senior VP Client Delivery (m/f/d) in Austin, TX or remote US

Senior Vice President (SVP) – Electrical Design & Build, Hyperscale Data Centers

Sr. PM/VP Civil Engineering

VP Senior Underwriting Manager- E&S Property

Senior VP Sales

Senior Vice President (SVP) – HVAC Design & Build, Hyperscale Data Centers

VP - Sr. Underwriter Property, Cedant Facultative Reinsurance,

VP, Senior Casualty Treaty Underwriter

Senior Vice President (SVP) – Behind-the-Meter Power Operations

Senior Vice President, Global Tax Advisory

Senior Vice President, Land Development

Vice President of Property Management and Leasing

Senior Vice President (SVP) – General Contractor, Hyperscale Data Center Construction

Senior Vice President, Data Center Leasing

VP - Sr Facilities Underwriter, Property, Cedant Facultative Reinsurance,

VP, Senior Property Underwriter, Treaty

Senior Generative AI & Testing Efficiency Developer, Vice President

Senior Vice President of Sales

Vice President of Operations

Senior Vice President (SVP) – Hyperscale Data Center Design & Build

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