Top 38512 Sr Support Engineer Jobs

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Sr Industrial Engineer

SHEIN -
Whitestown, IN

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Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Material handling systems
Application Integration
Capacity requirements planning (CRP)
Operational analysis
Systems integration
Project development phase management
Industrial automation
Data visualization software proficiency
Defect resolution root cause analysis
System troubleshooting
Batch processors
Resource planning methods
Warehouse management system
Process simulation software
SQL
Process mapping
Process modeling
Business intelligence tools
Industrial engineering
Warehouse experience
Industrial equipment
Materials handling
Warehousing technology implementation
Project leadership
Process management
Project stakeholder communication
Stakeholder relationship building
Data analysis software
Failure analysis
Business process modeling

Full Job Description

Job Title: Sr Industrial Engineer

Reports to: Sr Manager- Industrial Engineering

Job Location: Whitestown, IN, USA

Job Status: Exempt, FT

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 16,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.

Position Summary

We are seeking a highly analytical and results-driven Senior Industrial Engineer to drive both operational process improvement and system optimization within automated distribution and fulfillment operations. This role combines traditional Industrial Engineering responsibilities including process design, capacity planning, labor optimization, and continuous improvement with deep expertise in warehouse systems, automation technologies, and cross-functional product development.

Job Responsibilities

Analyze warehouse processes, labor utilization, equipment performance, material flow, and operational metrics to identify and implement improvement opportunities.
Lead continuous improvement initiatives and cross-functional projects from concept through implementation, delivering measurable gains in productivity, quality, service levels, and cost efficiency.
Evaluate and optimize automated systems, WMS/WCS integrations, sorting systems, order completion logic, batch processing workflows, and material handling operations.
Conduct time studies, process mapping, workflow analysis, root cause investigations, and system performance assessments.
Partner closely with Operations, Engineering, Maintenance, IT, WMS, Automation, and external vendors to resolve operational and system-related issues.
Support full project lifecycle activities, including business requirements definition, solution design, testing, implementation, launch, and post-launch stabilization.
Identify and resolve system reliability issues, including process logic gaps, integration failures, message sequencing issues, retry mechanism defects, and performance bottlenecks.
Create and maintain SOPs, process documentation, dashboards, facility layouts, and performance reporting tools.
Present findings, recommendations, project updates, and business cases to leadership and key stakeholders.

Job Requirements

Bachelor's degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Operations Management, Computer Engineering, or a related field.
5+ years of Industrial Engineering, Process Engineering, Continuous Improvement, or Operations Engineering experience within distribution, fulfillment, warehouse, or automated logistics environments.
Experience supporting high-volume automated operations with exposure to WMS, WCS, automation systems, sortation technologies, and material handling equipment.
Experience with process mapping, time studies, capacity planning, simulation modeling, and root cause analysis.
Working knowledge of system integrations, automation workflows, API-based processes, and operational system troubleshooting.
Proficiency with data analysis and visualization tools (SQL, Excel, Power BI, Tableau, or similar).
AutoCAD experience for facility layout design and space utilization planning preferred.
Excellent communication, stakeholder management, and project leadership skills.

Benefits and Culture

· Healthcare (medical, dental, vision, prescription drugs)

· Health Savings Account with Employer Funding

· Flexible Spending Accounts (Healthcare and Dependent care)

· Company-Paid Basic Life/AD&D insurance

· Company-Paid Short-Term and Long-Term Disability

· Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)

· Employee Assistance Program

· Business Travel Accident Insurance

· 401(k) Savings Plan with discretionary company match and access to a financial advisor

· Vacation, paid holidays, floating holidays, and sick days

· Employee discounts

SHEIN is an equal opportunity employer committed to a diverse workplace environment.

#sheinamer

Work Location: In person

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Refine Your Search

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Sr Industrial Engineer

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