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Laboratory Supervisor - Pathology

HCTec -
Bronx, NY

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Job Details

Full-time
$125,000 a year

Qualifications

Pathology
Patient service
Hiring
Data management
Recruiting
Customer complaint resolution

Full Job Description

Laboratory Supervisor – Pathology

Position Type: Full-time Employment (Direct Hire)
Number of Openings: 1
Start Date: ASAP
On-site Requirements: 100% on-site
Relocation: 2-step interview process. The 1st interview will be virtual, and it is preferred that the 2nd and final interview be on-site.

Reports to laboratory and administrative directors and section supervisor and responsible for laboratory operations in general and Pathology laboratory.

Major tasks, duties and responsibilities

Promote safe, cooperative and professional health care environment for optimum patient care, adheres to all hospital policies, procedures, rules/regulations, including but not limited to, absenteeism, ETIME, cell PHONE usage, dress code and rules of conduct.
Demonstrates standards of performance and behaviors consistent with DRIVE to Patient-Centered Excellence. Makes Customer Service a priority, treating customers (patients, visitors, and co-workers) in a professional manner, exercising courtesy and tact.
Follow standard precautions, laboratory safety protocols, use appropriate Personal Protective equipment (PPE), decontaminate the bench surfaces and equipment and do proper documentation. Adheres to infection control, safety and patient privacy protocols, comply with all safety and HIPAA rules, maintains environment of care standards and work on laboratory goals to prioritize safety and care of patients. Knowledgeable about contents of policies/procedures including changes/updates relevant to scope of testing activities.
Manages, plans, organizes and evaluates functions related to Pathology laboratory operations and administration including, but not limited to testing performed in the Pathology laboratory, laboratory Information System (US), Customer Service, Scheduling, laboratory safety, Inventory, Budget tracking and/or related Tasks.
Assist in hires, trains, disciplines and evaluates performance of staff and ensures performance appraisals are completed in a timely manner.
Actively participates and is involved in the performance improvement process of the department and institution and interacts with regulatory and accreditation agencies; and actively participates in the process of conduction, follow-up, and reporting of external assessment for the purpose of accreditation, licensure, or certification and ls aware of safety issues and maintains environment of care standards.
Develops, implements, and evaluates approved operations and procedures to achieve department and Service Line strategic goals and objectives. Manage Site operations, monitors and compiles operating expenses and relationships with other departments and hospitals, participates in System maintenance, upgrades and testing.
Performs day-to-day supervision of test performance by testing personnel, monitors Pathology laboratory processes to ensure that acceptable levels of analytic performance are maintained, to include review of quality assurance practices, environmental monitors, instrument and equipment maintenance/function checks, quality control, calibration, and amended reports lf any.
Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications and generates laboratory non-conformance report (LNR).
In the event of non-conformances, ensure that results of test examinations are not reported until all corrective actions have been taken and the test system is properly functioning.
Verifies that staff are trained and competent prior to performing testing on patient specimens independently, and that testing personnel are evaluated semiannually during the first year of hire, and thereafter annually, as being competent for assigned tasks and that remedial action is performed when staff do not perform as expected. Ensures that staff meet their continuing education requirements.
Reviews all QC, maintenance logs and patients' results and ensures internal and external customer inquiries are responded to courteously, accurately and in a timely manner and complaints are properly resolved.
Manage proficiency testing (PT) and ensure that PT samples are treated like patients and quality controls, introduced in routine workflow, rotated amongst the staff and data is properly entered, reviewed and submitted and evaluation report is monitored.
Coordinates department staffing and scheduling to ensure adequate shift and skill coverage, does timecards/payroll and maintains laboratory and compliance records.
Ensures adequate operating supplies, appropriate inventory management, specimen handling and management including all pre analytical processing, recording and tracking of specimens.

#INDFLEX

Pay: $125,000.00 per year

Work Location: In person

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