Top 189 Supervisor Tech Ops Jobs

Customer Service Operations Supervisor
Giggle Fiber, LLC —Monrovia, CA
- $70,000 a year
- Weekends as needed
- Microsoft Excel
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
13d
Tech I - IT Ops Center
Wynn Las Vegas —Las Vegas, NV
- Weekends as needed
- Computer Science
- Bachelor's degree
- SharePoint
Quick Apply
6d
AVIONICS TECH
Commercial Jet —Dothan, AL
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
Quick Apply
Senior Software Engineer
Audiohook —Eden, UT
- $140,000 - $170,000 a year
- Full-time
- Hybrid work
- Travel
- Senior level
- Python
- Dental insurance
- 401(k)
Quick Apply
Clinical Supervisor (New Jersey)
Somethings —New York, NY
- $50 an hour
- Part-time
- Remote
- Licensed Clinical Social Worker
- Mid-level
- Supervising experience
- Paid time off
Quick Apply
STRUCTURES TECH
Commercial Jet —Dothan, AL
- Full-time
- Schematics
- 5 years
- English
Quick Apply
AVIONICS TECH
Commercial Jet, Inc —Miami, FL
- Full-time
- Mid-level
- High school diploma or GED
- Hand tools
Quick Apply
Manufacturing Supervisor
Protolabs —Raleigh, NC
- $66,900 - $89,200 a year
- Full-time
- Computer literacy
- Basic math
- English
- Health savings account
- Employee stock purchase plan
Quick Apply
AIRCRAFT MAINT TECH/A&P TECH
Commercial Jet —Dothan, AL
- Full-time
- 5 years
- English
- High school diploma or GED
Quick Apply
Ops, Maintenance Tech 2
ENGIE —Golden, CO
- $36.75 - $42.00 an hour
- Full-time
- Mechanic experience
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
AIRCRAFT MAINT TECH
Commercial Jet, Inc —Miami, FL
- Full-time
- 5 years
- English
- High school diploma or GED
Quick Apply
Quality Assurance Supervisor
Campbell Soup Company —Charlotte, NC
- $69,400 - $95,500 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
STRUCTURES TECH
Commercial Jet, Inc —Miami, FL
- Full-time
- Schematics
- English
- Mid-level
Quick Apply
Supervisor, Auto Ops Sticker QC
Fanatics Collectibles —Sunnyvale, TX
- Call employer
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
Supervisor - Slot Technicians
Bally's Shreveport Casino & Hotel —Shreveport, LA
- $21 an hour
- Mid-level
- Trade school
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
Supervisor, Ops - Fiber
MasTec Advanced Technologies —Eureka, CA
- $61,105 - $96,380 a year
- Weekends as needed
- Sales
- Computer literacy
- Basic math
- Paid jury duty
- AD&D insurance
11d
TikTok Shop - EWR Site Ops Supervisor, Sort Center
TikTok —Middlesex, NJ
- $102,600 - $159,600 a year
- Mid-level
- 3 years
- Supervising experience
- Paid parental leave
- Paid holidays
6d
Flex Installer
NuCO2 Management LLC —Cleveland, OH
- Urgently hiring
- CDL B
- Clean driving record
- Hazmat Endorsement
Quick Apply
AI Engineer
Bruno Independent Living Aids, Inc. —Oconomowoc, WI
- Full-time
- Computer Science
- System design
- Office
- Health savings account
- Health insurance
Quick Apply
Lead Maintenance Technician
MRM RESIDENTIAL MCC GROUP —Williamstown, NJ
- $25 - $28 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- On-the-job training
Quick Apply
3d

I want to receive the latest job alert for Supervisor Tech Ops

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Supervisor Tech Ops jobs near

Customer Service Operations Supervisor

Giggle Fiber, LLC
Monrovia, CA

Quick Apply

Job Details

Full-time
$70,000 a year
13 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Performance reviews
Customer communication
Microsoft Excel
Operations management
Spreadsheets
English
Frontline customer support management
Team development
Supervising experience
Leading team collaboration initiatives
Telecommunication
Productivity software
Call center management
Team motivation (leadership skill)
Technical Proficiency

Full Job Description

Position: Customer Service Operations Supervisor

About: Giggle Fiber

Giggle Fiber, based in Monrovia, CA, is an Internet Service Provider (ISP) offering high-speed fiber and coax services to residents and businesses in the San Gabriel Valley. Our customers are our top priority, and we are proud of our excellent reviews on Yelp.

This is an onsite, full-time position located at our corporate office in Monrovia, CA. The role offers a base salary plus sales commission and health benefits.

Job Summary:

The Customer Service & Operations Supervisor is responsible for overseeing the customer service experience and operational goals for all Giggle Fiber products and services. You will lead and manage a team of Customer Service Representatives and Lobby Representatives, ensuring our customers receive the highest quality support.

Core Responsibilities:

Lead Customer Service: Oversee the team's exceptional customer service across all platforms, including maintaining an active and positive social media presence, and providing excellent support via telephone, chat and email.
Team Leadership: Supervise, motivate, and assess a team of Customer Service and Lobby Representatives.
Quality Assurance: Monitor and evaluate calls to ensure our quality standards are met. Conduct regular quality coaching sessions with team members to ensure customer interactions are efficient and effective.
Operational Management: Maintain and update call center policies and procedures. Oversee our storefront operations, including processing checks and managing the cash register.
Issue Resolution: Serve as a key liaison to other departments, including Dispatch, NOC, Sales, and Tech Ops, to resolve customer escalations.
Reporting: Process weekly and monthly reports and provide regular updates on team progress and performance to management.
Support Special Projects: Participate in and support various projects and initiatives as assigned by management to advance department and company goals.

Required Qualifications:

Leadership: Proven ability to lead and motivate staff with minimal oversight.
Communication: Excellent written and verbal communication skills in English.
Adaptability: A quick learner who can adapt to a fast-paced and changing business environment.
Technical Skills: Proficient in the Microsoft Office Suite with a high level of expertise in Microsoft Excel.
Problem-Solving: Strong initiative and a sense of urgency to follow through on tasks until completion.

Experience:

5–7 years of experience in a comprehensive call center operation.
2–3 years in a supervisor or manager role.
Experience working in a cable or telecom call center is preferred.
Expanded knowledge of cable or telecom products and services is preferred.
Education: A Bachelor’s degree is preferred, or an equivalent combination of education and experience.

Additional Details:

Job Type: Full-time, Onsite.
Sales and other commissions available.
Schedule: Monday to Friday, with weekend availability as needed.
Location: Monrovia, CA 91016. Reliable commute or plans to relocate are required.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Supervisor Tech Ops jobs

Customer Service Operations Supervisor

Tech I - IT Ops Center

AVIONICS TECH

Senior Software Engineer

Clinical Supervisor (New Jersey)

STRUCTURES TECH

AVIONICS TECH

Manufacturing Supervisor

AIRCRAFT MAINT TECH/A&P TECH

Ops, Maintenance Tech 2

AIRCRAFT MAINT TECH

Quality Assurance Supervisor

STRUCTURES TECH

Supervisor, Auto Ops Sticker QC

Supervisor - Slot Technicians

Supervisor, Ops - Fiber

TikTok Shop - EWR Site Ops Supervisor, Sort Center

Flex Installer

AI Engineer

Lead Maintenance Technician

I want to receive the latest job alert for Supervisor Tech Ops

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected